GOMATHY DHANASEKARAN

adfhsm@r.postjobfree.com

+971-*********

Seeking a challenging and rewarding post in a dynamic company to utilize my 10+ Years of Software Testing experience to provide quality deliverables. I am willing to join the company to maximize my technical skills, domain knowledge and work towards the organizational goals. Interested in Testing, Leading, Managing and Business Analysis.

Professional Experience

•QA Consultant - Majid Al Futtaim, UAE (Jan 2020 – Present)

•QA Lead / Senior Software Test Analyst - Dubai Customs World, UAE (Oct 2012 - Apr 2018)

•Software Test Analyst - Dubai Ports World, UAE (Dec 2010 – Mar 2012)

•Software Test Engineer - Keane India, India (Jan 2008 – May 2010)

Key Skills/Certification

•Testing - SIT, UAT, Functional, Regression, Database, Data Migration, Data warehouse, ETL, Exploratory, Mobile app, BI Report, API Testing

•Experience in preparing Test strategy, Test plan, Test cases, Test data, Test execution, Defect tracking and Defect reporting

•Domains - Telecommunication, Customs, Ports & Logistics, Retail, Media & Entertainment, Cinema, Loyalty Management, Fashion

•KCSTP certified – Keane Certified Software Testing Professional

•Agile Methodologies – SCRUM, Kanban

•ETL Testing – Informatica tool

•BI/ Business Intelligence Reports Testing – Cognos

•CRM (Siebel) and ERP system Testing

•API Testing – SOAP, REST, Postman

•Mobile Application Testing – Android, iOS, Huawei

•Test Management Tool - Quality center / HP ALM, Bugzilla, Jira

•Automation Testing – Selenium, QTP / UFT

•C, C++, Java, Python, HTML, SQL Cafe, SQL Server, VB script, UNIX, SOAP UI Tool, Mind Map Tool, Postman Tool, Anaconda – Pycharm, Spyder, Google colab

•Hands on experience in Oracle - EBS

•Managing Sprint Planning and Testing – SIT, Test Flight and Production

•Majid Al Futtaim – SHARE Application testing – Loyalty and Rewards Management

•Testing Majid Al Futtaim Business units – Vox, Carrefour, Lego, Magic Planet

•Creating Campaigns - Mobile Rich Push Notification and In App Notification configuration in SAP and Emakina Notification Studio

•Worked on Loyalty Management System – Gravty, User Authentication System – Auth0, Zendesk Support system and Firebase configuration

•POS – Point of Sale System Testing

•Siebel Application, Web Application, Dubai Trade and Web Services Testing

•Got SURPASS erformance Award

•Knowledge on Git, Gherkin, Cucumber, TDD, BDD concepts

Academic Profile

Course

Institution Details

Board/University

Aggregate

BE - EEE

CAHCET

Anna University

80.00 %

HSC

Sun Beam Matric Hr. Sec School

State Board, Tamil Nadu

89.08 %

SSLC

Sun Beam Matric Hr. Sec School

State Board, Tamil Nadu

80.64 %

Project Details

•Client Industry: Majid Al Futtaim

S.No

Project Name

Project Description

1

SHARE Rewards

SHARE is a Loyalty and Rewards Management program of Majid Al Futtaim. To provide its members with a holistic offering in terms of earning and redemption, covering the elements of their aspirational spend and everyday spend. Various Business units of Majid Al Futtaim are being integrated with SHARE app for creating a unified Platform for Rewards. Currently Vox, Carrefour, Magic Planet, Lego, Crate & Barrel, All Saints,THAT, etc are integrated with SHARE. SHARE app is integrated with Carrefour MyCLUB account and Etihad Guest program – Tip in and Tip out

Project Responsibilities:

•SHARE, Vox, Carrefour, Magic Planet, Lego Online and Application – iOS / Android / Huawei testing

•Gravty - User Profile, Offers, Sponsors configuration, Point and Rewards calculation, BIT creation, Offer application

•Auth0 - User Authentication and authorization, Unified login credentials in various Business Units

•SHARE Points Calculation based on MAF brand, MAF Shopping Malls, Other brands in MAF Malls

•Zendesk – Customer support - Chat services, Feedback Forms, Service Requests, Sales CRM

•SHARE app integration with Carrefour – MyCLUB account, Etihad Guest Program – Tip In and Tip Out

•SHARE – Loyalty User Registration & Enrolment, Receipt Scanning – Points calculation based on long / short Receipts, Offers Activation and Deactivation, Payment using SHARE Wallet – Credit / Debit cards, Pay with Points, Split pay with SHARE Points, Mall Gift Card, Family Group – Head and Member group creation and sharing, Transaction History

•Agile Environment – SCRUM – followed 2 Weeks Sprint delivery. Involved in Sprint Planning, Tracking and Reporting

•Involved in identifying business rules and raising ambiguities on the Requirements

•Preparation of Test Plan, Test Cases, Requirement Traceability, Test data, Release Notes, Test Status Report

•Involved in Test Execution, Bug Reporting, Defect Tracking and Defect Status Report

•V1 to V2 app migration and testing

2. Client Industry: Dubai Customs World

S.No

Project Name

Project Description

1

Collections and Payments

To send Financial transactions from all Verticals of Dubai Customs to Oracle – EBS manually by Cashier on daily basis and by Automatic scheduler batch jobs. Data Integration and Data Migration testing of Financial transactions to EBS using Batch controlled scheduler strategy. Database verification and Oracle EBS Account information verification of Payments and Collections

2

eStatistics

Statistical data preparation, Trade statistics, other statistics reports and publishing of Trade Reports by Statistics Department of Dubai Customs. Standard and Ad-hoc Trade Reports for internal and external customers, Government Departments and Partners. ETL testing using Informatica, Business Intelligence Report Testing using Cognos. Datawarehouse Testing

3

Inspection

Inspection Application provide means to Book, Plan for Inspection and Perform Inspection. It is used to Inspect goods Exported and Imported through SEA, LAND and AIR channel in UAE. Used to inspect, monitor, report and take actions against fraudulent activities followed by Customs. Used to configure, monitor and record Inspection process followed by Inspectors, Managers, Team Leaders and Directors

4

Cargo Reconciliation

To reconcile various process documents for SEA and AIR channel, find discrepancies and resolve them. Real Time and Batch Reconciliations to make sure bookings and real time Import, Export data are correct. Collect Fine, Case creation against discrepancies and Case Management. To ensure arrival / departure of carriers is recognized by Customs and all cargo landing and leaving Dubai (discharge / load ) is reported and Manifested to Customs and mismatches are reported for action

5

Reconciliation Services System

For submitting Claims for Refund of deposits and guarantees, Duty Refund, Refund on Auction Proceeds and Non-Remittance Claim. Claims are submitted against the amount of Deposit or Duty which the customer has actually paid or pledged through guarantee to Dubai Customs. Automatic periodical reporting to finance on forfeiture of unclaimed deposits and claiming of duties against guarantees. Automated claim registration for refunds of duties and deposits upon approval of amendment or cancellation of goods declarations from Mirsal-2

6

Audit and Risk Management

Automated complete audit process and provide a central repository for all audit work that is easy to find and manage thus making the environment paper-less

7

Corporate Strategy and Performance Management System

Facilitates the Strategy and Performance Management practice at Dubai Customs and harness its growth & development. Helping in establishing the organization's Vision, Mission, Value, objectives, and choosing among alternative strategies and the action stage of strategic management

8

Dubai Customs Internal Portal - Maktebi

Dubai Customs Internal Portal allows Internal users to login and use the facilities like Personal Information, Calendar, Alerts, News, Project details, Gallery, Videos, Chats, Friends and Contacts and other services offered by Dubai Customs. Complete project details are created, tracked and maintained in the portal and accessible to the team as per configuration by the Managers. Creation of Roles and Responsibilities

Project Responsibilities:

•API testing using SOAP Tool

•Test Automation and data creation using QTP

•Provided User Training and Support

•Database verification using SQL Cafe and SQL Server

•Worked on Oracle EBS – Customer Account Information basics

•Worked on Informatica Powercenter, ETL, Data warehouse testing, Data Normalization techniques, Business Intelligence - Cognos

•Collection and Payments for various verticals

•Collection and Payment methods – ePayment, Cash, Bank Transfer, Credit Account, Debit Account, Virtual Account

•Testing Dubai Customs Internal Portal application – Maktebi – Mobile App Testing

3. Client Industry: Dubai Ports World

S.No

Project Name

Project Description

1

General Cargo

Used for Import, Export, Storage operations of General Cargo in Port. Bookings are made in Dubai Trade and are dealt by General Cargo officers. Berth Booking, Export Booking, Shipping Details, Import, Export Tally, Storage, Vessel Departure, Payment processes are handled

2

ERF

ERFs related to Container Terminal Management System – Requirement gathering from various departments, Implementation, Testing, User Training and Production Support

3

Cargo Category Mapping

To map the cargo booked against Cargo handled (Import, Export) and collect Payment accordingly. Fine is collected in case of mismatch

Project Responsibilities:

•Dubai Trade Application Testing

•Requirement gathering, Business Analysis for ERFs and handled Cargo Control section issues

•Created Training Documents and User Manuals. User Training and Support to Shipping Agents

•Managed Adventnet (Helpdesk system) to track Production issues and coordinate to implement the fix in Production

•Live support to Shipping agencies for creating bookings in Dubai Trade for General Cargo Services

4. Client Industry: Keane India Pvt Ltd

S.No

Project Name

Project Description

1

Orange – Tariffing - Revenue Operations

ORANGE – UK and France Telecom Service Provider – Tariffing and Revenue Operations. Rating, Charging and Billing for Post Paid and Pre Paid products. Creation of Rate Plan, Talk Plan, Top up and other Products. Live user support

2

Online Shop - ISHOP, ENABLE

Web Application for selling ORANGE products through different channels. Selling to dispatch process of Handsets and Plans are handled. Payment, Fraud Management process for deliveries

Project Responsibilities:

•Requirement gathering, Analysis & Implementation - ORANGE clients (Marketing, Commercial)

•Created BRS, Use Case and Requirement Traceability Matrix

•Testing PAYG (Prepaid) and PAYM (Postpaid), Roaming and IDD (International Dial Digit) Tariffing

•Testing logs and CDR (Call Detail Record), back end Table updates using UNIX

•Worked on QC (Quality Centre), DMS (Defect Management System) for Defect Management

•Worked on Mind map Tool for requirement traceability

•Implementing Rating Charging and Billing rules, Testing CDR generation, Logs, Bill run and Bill Generation

•Creating Talk plans, Rate Plans, TOPUPs, Products for ORANGE

•CADM (Corporate Airtime Discount Management) Tariffing, NNG (National Number Grouping)

•Prepared Best plan information for Aperio by Data Analysis

•Preparation of KT plan and provided Knowledge Transfer to the new joiners

•Mentored 4 members as Test Lead

Personal Profile

Name

Gomathy Dhanasekaran

Date of Birth

14-05-1986

Father’s Name

Dhanasekaran

Spouse Name

Vigneswaran Kannan

Languages Known

English, Tamil, Hindi, Telugu

Nationality

Indian

I hereby declare that the information furnished above is true to the best of my knowledge and belief.

Abu Dhabi, UAE Gomathy Dhanasekaran

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