Front Office Sales Representative

Curriculum vitae

Of

Moyakazi Mpuntshu

Name : Moyakazi

Surname : Mpuntshu

Gender : Female

Date of birth : 29/01/1995

Identity number : 950**********

Home language : Isixhosa

Other languages : English and IsiZulu

Residential address : 56 stalwart street, South Beach

Durban

4001

Postal address : P. O Box 676

: Flagstaff

: 4810

Cellphone number : 078-***-**** / 078-****-***/ 078-***-****

Email Address : *******************@*****.***

EDUCATION

Name of school : Westcliff secondary school

Highest grade passed. : Grade 12

Year : 2014

TERTIARY QUALIFICATION

Name of the institution : eThekwini tvet college

Campus Name : Springfield Campus

Course : Business Management National Certificate(N6)

Subject passed : Certificates attached

WORK EXPERIENCE

Name of the organization : Gooderson beach hotel

Duration : 3 years

Position : Front office receptionist

Name of the organization : Britannia hotel

Duration : 2 years

Position : Front office Receptionist

DUTIES

Greet and welcome walk in guests.

Answering incoming calls within 3 rings and in a professional manner.

Check in guests, confirm proof of payment with the reservation department if not posted on the system.

Providing information to phone in and walk in guests regarding a message if the person is not available.

Check keys and room occupancy and count the float at the beginning and at the end of my shift.

Check expected arrivals and check payment before hand.

Checkout guests, assist in filling out guest comment form and print out invoices if requested.

Assist guest with any other enquires they may have.

Name of the organization : Bradlows furniture shop

Duration : 6 months

Position : sales representative

Name of the organization : department of education

Duration : 6 months

Position : SGB administration clerk

DUTIES

Capture students information on SA SAMS.

Entering schedules on the system each term.

Writing cheques for employees.

Entering marks on students reports.

Filling data on administration files.

Taking minutes of the meetings.

SKILLS AND ABILITIES

I am self-motivated person

Self-drive

Computer literacy

Good communication skills, verbal and written

Time management and working hard

Customer care

REFERENCES

Mrs Petra Porter (GM) : 083-***-****/ 031-***-****

Miss Shamla( Britannia GM) : 084-****-***/ 031-***-****

Miss N kunene School principal : 073-***-****

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