Customer Care Manager
Resume:
WORK EXPERIENCE
Counter sales and cell phone repair
Batteries Plus Bulbs - Brandon, FL
November 2018 to Present
1. Providing excellent customer service
2. accuracy on items being sold
3. quick and precise cell phone repair
4. keeping accurate count of stock
5. handling all transfers and assorted tasks
Parts Specialist
Orielly Auto Parts
October 2017 to November 2018
Provide premium quality service while giving the correct choice of customer purchased product. Also includes, night shift manager which duties involved counting the draws down, cleaning and front facing product, counting the safe to proper amount, dealing with sensitive customer relations, locking up the store and setting the alarm. Deli Associate
Publix
August 2016 to September 2017
Provided premier customer care and service while maintaining Publix standards and quality which includes boars head premium products and Publix subs.
General Service Technician
PHOENIX
DURKISH
Someone to Hire
Brandon, FL 33511
*********@*****.***
7 months served in the army to have full training on all automotive needs these classes are highly detailed and very knowledge driven from vast personal experiences of the instructors. I am a highly motivated and a very intelligent high speed learner and am driven to preform my skills to the highest quality possible while maintaining superior leadership and customer service. Also I am well driven in making sure that everything I do regardless of the task is done right and done with extreme care and safety.
Willing to relocate: Anywhere
Pep Boys
April 2016 to August 2016
Preform general service to the vehicles performing a full inspection and giving the required maintenance to the vehicles provided which include oil changes and tire rotations. At the end of the day I am responsible for the cleaning up and safe keeping of the shop.
91B wheeled vehicle mechanic
us army - Richmond, VA
February 2015 to September 2015
I was enrolled into the army program as a wheeled vehicle mechanic I am trained to preform checks and service such as maintain a vehicle mainly on diesel motors, needless to say I underwent 12 weeks of military training to be able to learn these task in the course we rebuilt motors such as the 6.5 v8 diesel motors used in the hummnv and all the accessories that are available with the motor. I am also trained in organization and time management. Furthermore, I am trained strongly on team building and getting the job done on time and in an orderly fashion. Production manager
Honey Baked Ham Co - Woodstock, GA
November 2014 to February 2015
I Ran the production line for all the Ham product produced at the honey baked ham co. during off seasons I worked as part time to glaze all the product for the store every week. However, on holidays I helped hire a crew of 12 to 15 people who I had to train and have preform holiday production with me in the back. At this location we produced about 1200 hams for thanksgiving and about 1500 for the Christmas season. I organized and invited all the product produced and help run the store with the general manager.
Production Trainer
Steak N Shake
November 2012 to March 2014
I was self-trained on all stations to help make the facilities run fast but started out on the fountain station. however, on this stationed I trained a number of people and always helped management cut their hours back by running the station by myself and helping run the floor when they were backed up on paperwork and other parts of the business trying my best to help lead the employees under me.
EDUCATION
Associate in Business Administration
HCC College
2016 to 2018
SKILLS
Sales (6 years)
Microsoft office (4 years)
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Managerial (3 years)
Mechanic (8 years)
Cashier
Time Management
Microsoft Office (5 years)
Sales Experience (3 years)
Communications
Inventory
Microsoft Excel
Word
Management
Automotive Repair
Oil Change
Brake Repair
Vehicle Maintenance
MILITARY SERVICE
Branch: United States Army
Rank: p1
ASSESSMENTS
Scheduling Skills — Proficient
February 2019
Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules. Full results: Proficient
Personality: Hard-Working — Highly Proficient
April 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting. Full results: Highly Proficient
Vehicle Maintenance Skills — Proficient
June 2019
Measures a candidate's knowledge of general vehicle maintenance inspections to complete minor repairs. Full results: Proficient
General Mechanical Knowledge — Proficient
December 2019
Understanding and applying mechanical concepts and processes. Full results: Proficient
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Customer Focus & Orientation — Proficient
January 2020
Responding to customer situations with sensitivity. Full results: Proficient
Vehicle Maintenance — Highly Proficient
January 2020
Knowledge of vehicles, vehicle maintenance, and repairs. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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