Sales Manager 85k
Resume:
Thalia Ramirez
Account Management Specialist-Strategic Advisor
Berwyn IL, 60402
**********@*****.***
EXPERIENCE
Uber Eats at Uber, Chicago — Client Success Account Manager June 2019 - Aug 2020
Managed and maintained a multi-million dollar book of business that consisted of 50+ middle tier restaurants and chains. Helped clients grow their revenue on Uber Eats by analyzing their sales data and offering strategic advice and actionable steps to implement. Created and monitored promotional campaigns on Uber Eats platform geared specifically towards specific initiatives based on client needs. Helped Pilot new products on Uber Eats by including my clients who were a good fit and monitoring/adjusting budget. Managed client retention and contract/sales pipelines.
Gartner, Chicago — Account Management
Specialist-R&D/Strategy
June 2017 - May 2019
Managed commercial relationships for 200+ LE accounts, ensuring that clients renew/remain a client at end of terms. Diagnosed needs of clients
& sent relevant case studies and tools to guide them in their initiatives. Supported 2 account managers in tasks i.e. scheduled meetings, on-boarded & led orientation of new clients, & maintenance of CRM platform. Built relationships with existing clients by demonstrating in-depth institutional knowledge & understanding their specific business needs. Content Writing for training sessions.
Brand Connections, Chicago — Associate Account
Executive/Content Creator
June 2016 - March 2017
Supported 3 regional sales teams with NBD within assigned & prospective accounts by outreaching to F500 and mid-sized challenger CPG brands and other creative agencies to secure meetings. Developed and managed marketing campaigns through sponsored content on LinkedIn, effectively driving new leads & brand awareness. Created and ran email marketing campaigns for lead generation. Prepared sales proposals and responded to RFPs. Managed CRM platform. Conducted market research and post-analysis for client programs. Assisted in campaign ideation for clients' product launches. Managed day-to-day relationship with clients; reviewed and made recommendations on campaign strategy. Re-designed and reformatted case studies; Assisted in creating mock-ups and branded content creation. Copywriting for product launch events. SKILLS
Time Management
Leadership
Strategic Planning
Relationship Building
Salesforce
Tableau
Excel
Jira
MS Office
Content Creation/Writing
EDUCATION
Concordia University
Chicago, River Forest —
B.A. Business
Management &
Marketing
Aug 2012- May 2016
LANGUAGES
English, Spanish
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