Customer Service Practitioner

KS

KRISTEN STANLEY

********@*****.*** H: 860-***-**** 1 PRATTE LANE #3, WolcoĴ, CT 06716

Seasoned respiratory therapist, proficient in the set-up of pap devices for sleep apnea as well and compliance of the unit. Detail oriented with strong clinical skills. Knowledge of the different equipment and supplies needed for pap units as well as downloading the pap devices. Good communication skills and quick learner. Respiratory medical equipment (CPAP/BIPAP)

Documenting patient information

Assessing patients

Customer care

Paperwork and charting

Brightree, Medforce, Encore Anywhere, Airview and

Care Orchestrator proficiency

HEALTH COMPLEX MEDICAL

Waterbury, CT

Respiratory Care Practitioner

06/2017 - Current

Set up patients on pap devices for sleep apnea and downloading of their equipment (Use of Airview and Encore and Care Orchestrator) Provide customer service to pap patients including any questions involving equipment and tolerance of the unit

Making sure the patients are compliant

Customer service and follow ups for Trilogy patients and downloading their device

SYMBRIA Hartford, CT

Respiratory Care Practitioner

04/2016 - 06/2016

Provided respiratory treatments, chestphsiotherapy and 02 evaluations to patients with COPD and other diagnosis under the MD's orders AĴended weekly rounds with the Pulmonologist to discuss patient care Educated patients about their illness and adherance to their treatment plan on intake to the facility

Respracare Cromwell, CT

Respiratory Care Practitioner

05/2015 - 04/2016

Set up patients on pap devices, ventilators, apnea monitors and non-invasive and invasive ventilators under the MD orders in the home seĴing

Customer service to pap patients for compliance of the unit Oxygen evaluations for qualification of portable oxygen concentrators Gaylord Specialty Healthcare

Wallingford, CT

Respiratory Care Practitioner

02/2011 - 05/2015

Monitored patients on invasive ventillation, noninvasive ventillation, nebulizer treatments and 02 evaluations

Monitored tracheostomy patients doing their trach care and suctioning and education for when they go home

Education of respiratory illnesses

Took blood gasses and analyzed them

Assisted in bronchoscopies and intubation

Trained new employees

Bioscrip Berlin, CT Set-up of pap devices on sleep apnea patients in the homecare seĴing Summary

Skills

Experience

Respiratory Care Practitioner

05/2010 - 02/2011

Set-up invasive and non-invasive ventilator patients as well as apnea monitors

Set-up chestphysiotherapy devices in the home

Downloading pap devices

Provided customer service on pap patients for compliance Goodwin College East Hartford

Associate of Science in Respiratory Therapy

2009

BLS certification

Respiratory Care Practitioner license in Connecticut Certified respiratory Therapist

Education and Training

Certifications

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