Customer Service Financial Analyst

Charnelle C. Welch

Phone: 904-***-****

E-mail: *************@*****.***

Background Summary

I have 8+ years experience as an accounts payable specialist and accounts receivable clerk. Demonstrates ability to analyze and solve problems.

Proven ability to work independently or with others. Thrive best in a face-paced environment. Excellent attendance record and can-do attitude.

Career History

Ceramic Matrix-west Palm Beach, FL *(temp assignment and Coronavirus Feb 2020 - Mar 2020

Accounts Payable Clerk

Printed 100 invoices daily, coded and batched to be processed.

Matched samples tiles with purchase orders nationwide and Internationally.

Prepare deposit check request for discount vendors, printed checks and approval.

Scanned all invoices daily before processing.

Benchmark Games -Lake Worth, FL *(temp assignment). Aug 2019 - Nov 2019

Accounts Receivable Clerk

Processed billing for all Coast to Coast Entertainment billing.

Processed billing for Elaut Group USA

Print daily reports for all online credit card payments from Authorized.net and Pay Pal.

Applied credit card payments to customers accounts daily.

Deposit credit card payments into QuickBooks daily.

Vision Group Holding – West Palm Beach, FL *(temp assignment) April 2019 – Aug 2019

Full Cycle Accounts Payable

In charge of processing 500+ invoices weekly.

Scanning all incoming invoices, Purchase orders and Statements.

Reconciling all vendor statements.

Provides customer service to all managers, employees and vendors.

In charge of working with the Purchasing team for any discrepancies before the invoices are processed for payment.

ADT Security-Boca Raton, FL *(temp assignment) Aug 2018 - Oct 2018

Full Cycle Accounts Payable

In charge of processing 400+ invoices weekly.

Scanning all incoming invoices, check request, Purchase orders and Pre-approved check request to each of the queues.

Reconciling all supplier statements.

Opening and sorting mail daily.

Provides customer service to all managers, employees and suppliers.

Cancer Treatment Center of America- Boca Raton, FL *(temp assignment) April 2018 - July 2018

Full Cycle Accounts Payable

In charged of reconciling high volume statements.

Processed 400 invoices weekly, batching, scanning and ensure GL coding is correct.

Provided customer service to Employees, Management and vendors.

USI Inc - West Palm Beach, FL

Full Cycle Accounts Payable Dec 2015 - Aug 2017

In charge of processing 1600 to 2000 invoices monthly.

Managed all Block, Concrete Pours, Pre- Treat, Equipment Rental, Lintels and Sills account.

Reconciled 33 accounts at close and solved any discrepancy with accounts.

Scanned, match delivery tickets and indexed all invoices to On Base system.

Provided customer service to managers, Finance Director, Superintendents and vendors.

Digity Media LLC - West Palm Beach, FL

Full Cycle Accounts Payable Dec 2014 - Dec 2015

In charged of managing 46 Radio Station accounts for Three Eagles Communications.

Organized and prepare 200+ weekly invoices from markets and vendor invoices.

Manage G/L coding, preparing AP batches, applying tax when applicable, and working with the Financial Analyst to ensure it’s within Three Eagles budget.

Processed monthly accruals for all Three Eagles accounts and preparing reports to Financial Officer.

In charge of processing payments for all Three Eagles vehicle registration and property taxes.

NextEra Energy Resources LLC – FL

Accounts Payable Specialist/ Vendor Maintenance Sept 2010 - August 2014

In charge of approving all A/P Vendor Master Forms request, and Landowners request for NextEra Energy.

Process and verify TIN Matching to all vendor, and Landowners ensuring that their EIN #’s, SS # and name combination matches IRS records.

In charge of processing 1099’s to all vendors and landowner, submitting B- notices, and ensuring that vendor information is correct in SAP.

Provided customer service and support to managers, employees and vendors.

Assist in the process of creating EFT(s) for the Canadian EFT project. I set up over 300 request(s) within 3 days before the GO live deadline.

Payroll Accountant Assistant April 2010 - Sept 2010

Processed biweekly payroll reports, pay advances, final pays, direct deposit failures, replacement checks, discrepancy in employee’s time sheets to time administrators, and assist in resolving payroll and time sheet issues to fellow employees.

Process wage, garnishment, tax and benefit requests

Process Canada payroll funding and reports biweekly

In charge of updating and posting monthly Payroll Accruals to Managers and Employees.

Maintain clearing monthly GL accounts for Payroll cash account, Accrual PR Auto Processing, Accrual PR Manual, Accrual PR benefit, and Accrual PR (DP) accounts.

Contract Assignment/Tire Kingdom - Juno Beach, Florida

Accounts Payable Clerk November 2009 - April 2010

Manage and update vendor master files for 1400 locations for TBC Corporation, National Tire and Battery, Carroll Tire, Merchants Tire, Big O Tires, and Tire Kingdom in SAP software.

In charge of processing Tin Matching for all vendors set ups with the IRS.

Assisted with issuing 1099’s to all vendors and landlords.

In charge of opening and dispersing mail to 14 Accounts Payable Associates.

Created and Maintained weekly uploaded files to the IRS.

In charge of processing all employees updates from the portal to SAP.

Manage all vendor set up reports on a daily basis to managers.

Provided support and documentation to managers and all auditors.

Sani GLAZE International, LLC - Jacksonville, Florida

Administrative/Accounting February 2007 - October 2009

In charge of processing orders, billing and reconciling accounts for 68 franchise members on a daily basis.

Managed monthly royalty reports for all 68 franchise members and billing per franchise agreement rate.

Managed and updated Franchise Agreements.

Created and Maintained Master Vendor Cards and Customer Accounts (i.e. tax IDs, remittance information, credit limits, etc.) in Great Plains

Provide administrative support to President, Vice President, CFO and staff (approximately 25 in corporate).

Provide administrative support to franchise member customers.

Resolve vendor and product discrepancies.

Operate multi-phone line, fax, receiving and shipping products, data entry, technical support and facility maintenance.

In charge of daily deposits, GSA payments (VA Hospitals, Government Bases), applied and posted to their accounts.

Provide Human Resource support on medical, dental benefits and company’s Simple IRA to the Chief Financial Officer.

Assisted with weekly payroll activities ensuring timely payment to employees and accurate PTO tracking and reporting.

In charge of processing certificates to architects that have completed the AIA (American Institute of Architects) to the AIA/CES (Continuing Education System) organization.

In charge of training franchise members to become AIA certified to present Lunch and Learn session to all architects.

Maintained weekly purchase orders to vendors, matched invoices and reconciled accounts.

Computer Literacy

Windows 3.X, 95, 98, NT, XP, and 2003, Microsoft Word, Excel, Epicor, Access, Data Entry, Peachtree, Great Plains, Counterpoint, Visual Accoutmate, Windispatch, TMS, Adobe, Adobe Illustrator, PowerPoint, QuickBooks, Yardi,, SAP and SaniPROG.

Education:

Florida Community College -High School Diploma June 2002

References: Gladly provided upon request.

9/2013 - 2 Year certification to preform CPR/AED.

1/2013 - Primary Floor Captain on the Fire Safety for 500 employees. Jan 2013

8/2013 & 10/2013 - Completed my Yellow Belt Six Sigma class for DMAIC and Process Management Workshop course.

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