VIJAYA SARATHY A
* S/O A. Arumugam, (cel) 989**-*****
Site # 90, Door # 105
Kothari Nagar,
Radharani Theater Backside,
Singanallur,
Coimbatore – 6410005 E -mail: - *******.*****.**@*****.***
****************@*****.***
Experienced Medical Language Specialist with over 17 years of experience in the Transcription Industry working across all levels.
Excellent reputation for quality documentation, improving customer satisfaction, and driving overall operational improvements.
Consistently met set goals and excelled in the job.
Company Name
Duration
Designation
Nuance Transcription Services
August 2015 - Present
Medical Language Specialist
Key Responsibilities:
Proofreading, transcription, monitoring work flow and Communicating with stake holders when required.
Supported Causes:
Streamlined patient and provider interaction by providing channel of effective communication.
Followed ethical codes to protect confidentiality of patient medical information.
Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
Explained hospital policies and procedures to provide assistance to patients with limited English proficiency.
Collaborated with professional colleagues in development and implementation of family language service initiatives.
Consulted specialized dictionaries, thesauruses and reference books to identify closest equivalents for nuanced terminology, words and phrases.
Attended Team meetings to provide accurate consecutive translations of conversations between members.
Conferred with subject matter experts and other colleagues to establish precise understanding of specialized concepts and translate appropriately.
Software and Platforms worked on:
eScription (voice recognition software), Emdat InScribe, BeyondText
Company Name
Duration
Designation
Wave Online
April 2013 – July 2015
Medical Language Specialist
Key Responsibilities:
Proofreading, transcription, monitoring work flow and Communicating with stake holders when required.
Supported Causes:
Followed ethical codes to protect confidentiality of patient medical information.
Verified understood medical information for patients by simplifying any jargon.
Attended training programs to improve professional knowledge and interpretation skills.
Software and Platforms worked on:
eScription (voice recognition software).
Company Name
Duration
Designation
Nuance Transcription Services
March 2011 – March 2013
Medical Language Specialist
Key Responsibilities:
Proofreading, monitoring work flow and communicating with stake holders when required.
Supported Causes:
Reviewed reports and recommended changes to improve accuracy.
Reviewed each job for grammar, spelling, punctuation, syntax, accuracy and compliance with quality standards.
Software and Platforms worked on:
eScription (voice recognition software).
Company Name
Duration
Designation
Nuance Transcription Services
April 2007 – February 2011
SWAT Executive/Quality Controller
Key Responsibilities:
Proofreading, educating new joiners through the process, monitoring work flow, managing the team’s immediate tasks in the absence of the Team Manager.
Supported Causes:
Provided observations, took measurements and performed tests at various stages according to quality control plan.
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Updated quality control standards, methods and procedures to meet compliance requirements.
Improved quality processes for increased efficiency and effectiveness.
Managed and archived quality documentation and participated in internal and external quality audits.
Conducted employee audits to check production performance against process standards.
Assessed incoming parts for adherence to production requirements.
Performed continuous reviews of quality management system.
Evaluated quality problems and performed timely audits to identify and resolve issues.
Performed root cause analysis on non-compliant parts.
Software and Platforms worked on:
eScription (voice recognition software), Express Scribe (voice player), eMon (eScription database software).
Company Name
Duration
Designation
Focus MT India Pvt Limited
Oct 2005 – April 2007
Editor
Key Responsibilities:
Proofreading, transcription educating new joiners through the process.
Software and Platforms worked on:
eScription (voice recognition software).
Company Name
Duration
Designation
RNDsoft Pvt Limited
Mar 2004 – Oct 2005
MT
Key Responsibilities:
Transcription
Platforms worked on:
RND Database
Company Name
Duration
Designation
RNDsoft Pvt Limited
July 2003 – March 2004
MT Trainee
Nature of job:
Learning the profession of Medical Transcription from certified trainers.
Platforms worked on:
RND Database
Higher Secondary Eductation
To Read – Tamil, English.
To Speak – Tamil, English
To Write – Tamil, English
Database Management
Clinical Documentation
Verbal Communication
Medical Transcription
Proofreading
Written Communication
Cultural insight
Concept interpretation
Medical terminology
Call management
Team management
Team building
Project organization
Customer service
Communications
Business operations
Problem resolution
Date of Birth / Age: 10-06-1983 / 37 yrs
Gender : Male
Marital Status : Single
1) Mr. Sheik Farhid
Coimbatore 641005
Cel: 984**-*****
2) Mr. Karthick
Coimbatore-641005
Cel: 984**-*****
DECLARATION:
I hereby declare that the above furnished details are true to the extent of my knowledge.
Yours truly,
A.VIJAYA SARATHY
Professional Summary
Career Experience
Educational Qualification
Languages Known
Skills
Personal Particulars
References