Sales Representative Customer Service

Dridi Sofien

Tunisian

**/**/****

Single

Doha, QATAR

Phone: +974-**-**-****

E-Mail:

******.*****.********@*****.***

Driving Licence: Tunisia

PROFESSIONAL EXPERIENCE

Position:

Sales Representative

Company:

ALBA IULIA

DECORATION & FURNITURE

DOHA QATAR

(Since September 2019)

Position:

Senior Sales Associate

Company:

ZARA

MARINA MALL

ABU DHABI

(December 2014 – March 2019)

• Steering and Organisation:

Listening to customer requirements and presenting appropriately to make a sale.

Attending team meetings and sharing best practices with colleagues.

Build business in new markets and areas.

Welcome every client and provide the best client experience

Provide customer service and ensure timely response to customer requests or complaints.

Deal with complaints and suggestion of clients

• Steering and Organisation:

Creates and develops a positive relationship with the customers, from the first contact

Meet team and individual sales goals as set by leadership

Provide exceptional customer service

Empathize and provide guidance to potential customers

Preparing and implementing the sales floor as well as advising clients

Restocking sizes from the stockroom, assisting with inventory stock takes

Give information to the clients about our promotion

Possess good product knowledge in order to be able to advise the customer in an optimal and precise manner

55166171

Chairs Art

luxury furniture

Royal Furniture

Abudhabi

Football

Innovation and designing.

Qualifications

Sales and Upselling

Commercial mindset

Professional attitude

Data Processing

Word-Pascal-Excel-PowerPoint-Outlook.

Software (AUTOCAD – DELTA Financial)

Languages

Arabic - English - French

INTERESTS

SKILLS

EDUCATION AND TRAINING

ALBA IULIA FURNITURE &

DECORATION QATAR

ZARA

AMIDEAST SCHOOL TUNIS

Higher Institute of Air

Conditioning & Refrigeration

TRAINING – Customer Service and Product Knowledge

TRAINING – Customer Service and Product Knowledge

CERTIFICATE – Intensive English Course: level 2-3-4 DIPLOMA – Technician in Air conditioning design

Royal Furniture

Abudhabi

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