Front Office Social Media

ALTHEA RODRIGUES

Mobile No: +91-981*******

Address: D704 Manavsthal, New Mahakali Nagar, Off Marve Road

Behind Tata Power, Malvani, Malad West, Mumbai 400095

Email : ****************@*****.***

CAREER SYNPOSIS

●An enterprising professional with a total of 10 years of experience in Front desk management, Customer service, office administration and HR.

●Have served in sectors as allied as outsourced services, Shipping, Exhibitions and Event Management.

●My experience in the above varied sectors has enabled me to acquire an equally diverse range of soft skills which are universally applicable across industries.

●Have been often acknowledged for the above by various, “Best employee” “Most Amiable employee”awards at the quarterly Rewards and Recognitions.

●Proven ability to manage, supervise and delegate necessary work to various team

members to achieve organizational targets within stipulated deadlines

Currently looking for: Any roles tending to office administration, front office, CXO level office assistant, generalist HR or even into any customer interfacing role

OBJECTIVE

●To work with reputed and large companies to take up newer roles or challenges within the gamut of office administration / front office management/ customer service, therein adding to my knowledge and skillset whilst staying relevant and indispensable to my organization

KEY STRENGTHS AND SKILLS

●Core Professional Competencies – Office administration / Client –Customer servicing / Front office management / Generalist HR

●Excellent interpersonal skills and people management skills.

●Team player and readiness to go beyond the normal call of duty to help my organization achieve its goals

●Excellent communication and business writing skills

●Adaptability, a constant learner and practitioner of learning’s

●Strongly rooted in my morals and principles

WORK EXPERIENCE

●INTECH TRADE FAIRS PVT LTD

May 2017 – March 2019 : Office Co-ordinator

(Intech Trade Fairs Pvt. Ltd. has a rich experience of organizing many international exhibitions and conferences in India for various specific industry sectors such as Chemicals and Pharmaceuticals Health and Medicare Packaging Power and energy Environment, technologies etc.)

JOB PROFILE:

Front desk responsibilities including manning the main telephone line, managing incoming job candidatures / business enquiries, sorting and distributing mail and packages, maintaining the cleanliness and orderliness of the front of office areas and general secretarial support to the management

Sales co-ordination- Coordinating with the sales team as a support staff,

Maintaining and updating client and leads databases, vendor databases, managing the meeting schedules for sales teams. providing company information and upselling services to any potential clients in the absence of sales staff in office

Administration- Maintaining inventory of office supplies and their replenishment, managing the rosters for office support staff, responsible for liaising with vendors for upkeep of office space.

Coordinating travel logistics for senior management

●HANJIN SHIPPING INDIA PVT. LTD

February 2016 - February 2017 : Front office receptionist

(Hanjin Shipping, was a South Korean integrated logistics and container transport company. Prior to its financial demise, Hanjin Shipping was South Korea's largest container line and one of the world's top ten container carriers in terms of capacity)

JOB PROFILE :

Responsible for managing the phone lines

Handling inbound and outbound couriers

Secretarial assistance for various department heads

Managing the booking of the meeting rooms.

Assisting the travel team with logistics and hospitality for foreign delegates, travelling management

Supervising of the office security and responsible for office opening and closing

Coordinating with various departments for smooth functioning and implementation of measures and policies

●SUNRAYS OFFSHORE PVT LTD.

March 2012 – December 2015: Receptionist cum Admin - in charge

(Sunrays Offshore Pvt Ltd is an established provider of services nationally to companies in the space of energy exploration and production space)

JOB PROFILE :

Front office responsibilities such as attending to the main phone line and directing phone calls, providing company information to enquirers, receiving people in the front areas

Administrative duties – managing inventories of office supplies, roster of office staff, vendor management

HR duties – managing the staffing, maintain database of candidates, coordinating interviews

Providing secretarial assistance to the MD

Coordinating travel logistics for the MD

●PHOTO INDIA

March 2008 –October 2011: Sr. Client Servicing executive

( Photo India was a startup digital imaging company that would take on work outsourced by leading international production houses.)

JOB PROFILE :

Client servicing: Dealing with clients from UK and US. Responsible for maintaining and servicing present clients, re-developing

relations with former clients and maintaining them through regular contact .

Managing client and photostock databases, billing clients and payment follow- ups

Co-ordinating with the various departments to ensure project execution.

ACADEMIC RECORD

NAME OF INSTITUTE

COURSE

BOARD

YEAR

SNDT

BA

Maharashtra

2007

NOS, Delhi board

HSC (Arts)

Delhi

1998

NOS, Delhi board

SSC

Delhi

1995

COMPUTER SKILL

MS Word, Excel, Outlook Express

Knowledge of web and social media

PERSONAL DETAILS :

Date of Birth: 23rd February 1979

Nationality: Indian

Current residence: Mumbai

Marital Status: Unmarried

Languages Known: English, Hindi, Marathi, Konkani

Hobbies: Cooking, gardening, interacting with people, music

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