Customer Service Data

Jack Taggart

*************@*****.***

928-***-**** • linkedin.com/in/jack-taggart-018865149/

EDUCATION

Brigham Young University-Idaho Bachelor of Science in Economics December 2020 Additional Coursework in Religion, 18 hours

Overall GPA: 3.2

EXPERIENCE

Madison Liberty Institute – Policy Intern; Rexburg, Idaho July 2020 – September 2020

• Collected data for a potential speech for an Idaho State Representative on how spending is allocated for higher education in the state

• Collaborated in finding the best method in gathering and presenting data and information

• Analyzed proposed state bills to see if proposed bills met the organization’s standard Research and Business Development Center – Research Specialist; Rexburg, Idaho September 2019 – December 2019

• Collaborated in the development a tool for the city of Idaho Falls in assessing the net benefit in adding parcels of land considered being annexed

• Validated data for the 2019 Idaho Deal Flow Report, which highlighs the business-friendly environement in Idaho

• Gathered background information in order to gain necessary information and insight Dynata – Telephone Interviewer; Rexburg, Idaho January 2018 – January 2019

• Conducted political and customer satisfaction surveys for campaigns and Fortune 500 Companies that would provide insight and feedback for improvement

• Attained the company quality score of 94% by clearly speaking and keeping the survey unbiased

• Interviewed individuals so that the questionnaire was understood and unbiased while sometimes dealing with irritated respondents

• Exhibited excellent customer service skills over the phone ACADEMIC PROJECTS

Market Analysis – Client: Team Greene Real Estate Fall 2019

• Analyzed the nature, trends, and market share of Team Greene Real Estate

• Collaborated in analyzing county trends of the housing market in Bonneville, Jefferson, and Madison Counties

• Conducted a regression analysis in predicting the expected price of a house Regression Analysis – Client: Brigham Young University-Idaho; IBC Spring 2019

• Analyzed trends for Brigham Young University-Idaho’s IBC program provided recommendations to improve profitability

• Cooperated in teams in organizing data to analyze LEADERSHIP EXPERIENCE AND ACTIVITIES

Brigham Young University-Idaho Economic Society – Various positions September 2018 – Present Omicron Delta Epsilon – Member April 2019 – Present Intercollegiate Studies Institute - Member April 2019 – December 2019 ADDITIONAL INFORMATION

Computer Skills: MS Word, Excel, PowerPoint, R (basic) Interests: Political and Civil Discourse, Polymath Work Eligibility: Eligible to work in the U.S. with no restrictions

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