Engineer Service
Resume:
ITIL Foundation
S.S.Sujeeth Kumar
E-mail:***************@*****.***
Cell: +91-999*******
Experience Summary
I am an associate with HCL Technologies since 30th January 2017 and currently handling a team of 10 members with Batch scheduling and Production support. Work involves Scheduling Mainframe, UNIX and Midrange jobs in CA-ESP and CAWA.
I worked for Wipro Technologies – Batch scheduling and Production support from 2016 to January 2017. Work involves batch job scheduling, handling job abends, managing calendar, handling backups and late files related to file transfers in Mainframe and other platforms to ensure successful transmission. I worked for TRIANZ – Batch scheduling and Production support from April 2014 to June 2016. Work involves batch job scheduling, handling job abends, managing calendar, handling backups and late files related to file transfers in Mainframe and other platforms to ensure successful transmission. I worked for Walgreens- IT Operations team in Tata Consultancy Services from May 2012 to April 2014. Work involves batch job scheduling, handling job abends, managing calendar, handling backups and late files related to file transfers in Mainframe and other platforms to ensure successful transmission. Technology
Below is a list of important hardware, software products, tools and methods that I have worked with.
Hardware Software Products Tools Methods
Desktop Hardware XP Operating System,
Vista, Windows 2007,
2010 & 2013
Z/OS Operating
System
Enterprise
System
Platform(ESP)
BMC Control-M
TWS OPC
CA
WORKLOAD
AUTOMATION
CHANGEMAN
BMC REMEDY
MOBIUS
ENDEVOR
AS/400 5250 Emulator
Qualification
Degree and
Date
Institute Major and Specialization
Bachelor of
Engg
Government College Of
Technology
Production Engineering
Professional Memberships / Certifications
Professional Society / Certification
Member Since / Date Certified
ITIL Foundation v.3 March 2013
Current Project Thesis
Project Name Mainframe Shared Services
Duration From 2017 – Till now
Client Multiple Clients
Line of business of the
client
Insurance
About the project Supporting multiple clients with Batch scheduling and production support
Role Team Lead
Activities • Batch job scheduling in CA-ESP and CAWA
• Vendor coordination for break fix.
• Service Improvements
• File transfers in Mainframe.
• Coordinating in Problem Management /RCA.
• Participate in Mainframe upgrade.
• Trouble shooting all types of issues with the
jobs.
• Handling and creating tickets with BMC
Remedy IT Service Management and SNOW.
Technical Platform Operating system : Z/OS operating system Tools : Enterprise System Platform (ESP) and CAWA
Previous Project Thesis
Project Name Infocrossing
Duration From 2016 – 2017
Client Multiple Clients
Line of business of the
client
Insurance
About the project Supporting multiple clients with Batch scheduling and production support
Role Senior Administrator
Activities • Batch job scheduling in CA-ESP, BMC-
Control-M and TWS OPC
• Vendor coordination for break fix.
• File transfers in Mainframe.
• Coordinating in Problem Management /RCA.
• Participate in Mainframe upgrade.
• Monitoring mainframe jobs.
• Trouble shooting all types of issues with the
jobs.
• Handling and creating tickets with BMC
Remedy IT Service Management and SNOW.
Technical Platform Operating system : Z/OS operating system Tools : Enterprise System Platform (ESP), BMC
Control-M, OPC
Project Name Liberty Mutual
Duration From April 2014 – June 2014
Client Liberty Mutual
Line of business of the
client
Insurance
About the project Liberty Mutual Group, more commonly known by the name of its primary line of business, Liberty Mutual Insurance, is an American diversified global insurer and the third-largest property and casualty insurer in the United States based on 2012 Property and Casualty direct written premium. It ranks 81st on the Fortune 100 list of largest corporations in the United States based on 2012 revenue Role Batch Scheduling and Production support
Activities • Batch job scheduling in CA - ESP Workload Automation tool.
• Installing CA-ESP agents in UNIX / Windows
boxes.
• Vendor coordination for break fix.
• File transfers in Mainframe.
• Coordinating in Problem Management /RCA.
• Participate in Mainframe upgrade.
• Monitoring mainframe jobs.
• Trouble shooting all types of issues with the
jobs.
• Handling and creating tickets with BMC
Remedy IT Service Management.
Technical Platform Operating system : Z/OS operating system Tools : Enterprise System Platform (ESP),
BMC Remedy
Project Name Walgreens
Duration From June 2012 – April 2014
Client Walgreens Co.
Line of business of the
client
Retail
About the project Walgreen Co., together with its subsidiaries, operates a chain of drugstores in the United States. It sells prescription and non- prescription drugs; and general merchandise, which include household products, convenience and fresh foods, personal care, beauty care, candy, photofinishing products, and seasonal items, as well as home medical equipment, contact lens, vitamins and supplements, and other health and wellness solutions. Role Production Control Analyst and Systems Engineer Activities • Batch job scheduling in CA - ESP Workload Automation tool.
• Installing CA-ESP agents in UNIX / Windows
boxes.
• Vendor coordination for break fix.
• File transfers in Mainframe.
• Coordinating in Problem Management /RCA.
• Participate in Mainframe upgrade.
• Monitoring mainframe jobs.
• Trouble shooting all types of issues with the
jobs.
• Using Control M to schedule and monitor main
frame jobs and troubleshoot JCL errors.
• Updating the CA-ESP Calendar
• Handling AS/400 daily and weekly backups.
• Handling and creating tickets with BMC
Remedy IT Service Management.
Technical Platform Operating system : Z/OS operating system Tools : Enterprise System Platform (ESP),
Mobius, BMC Remedy
Key Competencies & Skills
Personal Details
Date of Birth 27-02-1990
Nationality Indian
Languages English, Telugu, Tamil and Hindi
Achievements:
Received award for Technical Excellence
Received on the Spot awards for timely resolution of critical problems
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