Social Media Sales

D’Ante Harris

**** ****** **• Baltimore, MD • 410-***-**** • ***************@*****.***

Skills

Software: Microsoft Office 365 (Word, Excel, Power point, Access), Adobe Photoshop

Hardware: Mobile devices and audio and visual devices, Install or swap: Modem, printer, webcam, wireless keyboard, mouse, video adapter, power supply, USB drives

Networking: Run cables, Troubleshoot connections, Connect Hardware

Experience

Johns Hopkins University Baltimore, MD

Intern-Financial Aid January 2020 – Present

Supervised the front desk and manage all walk in students requesting to talk to an advisor

Assist and direct students with financial aid needs to the proper advisor to resolve issues

Review and analyzed students JHU profile using PowerFAIDS and its diagnostic system

Reviewed and verified students grants using OnBase and JHU Grant requirement policy

Evaluate and document international student’s applications through a tool called Index using OnBase

Retrieve and organize mail sent to the department and deliver to staff

Mattress Firm Baltimore, MD

Sales Associate June 2019 – September 2019

Maintained the mattress showroom as needed including placements and pricing

Assisted customers with resolving issues related to both in store and online purchases

Competed mattress sales based on customer’s sleep needs and problems

Competed online sales training courses

Home Depot Baltimore, MD

Sales Associate January 2019 – June 2019

Assisted with product location for in store customers and for customers over the phone

Managed restock of merchandise using a hand scanner, mechanical Ballymore, and ladder to maintain an organized and clean store

Monitored assigned isles to maintain a safe and secure work environment

Completed selected portions of forklift training to insure safe and efficient of transition of materials

Checkers and Rally’s Baltimore, MD

Crew Member May 2018 – January 2019

Process customer orders on a POS system including taking credit cards and cash to complete orders

Manage restock of food items such as frozen goods by using inventory paper work to track all items

Monitored assigned stations to maintain work flow following all safety and food handling protocols

Education

Year Up / Baltimore City Community College Baltimore, MD

Business Fundamentals Training August 2019 – Present

Year Up is a leading one-year career development program with 250 corporate partners around the country; the program includes college-level courses, professional training, and a six-month internship

Enrolled in the Business Operations track to prepare for a support role in business administration

Earning 16 college credits towards an AD in partnership with Baltimore City Community College

Volunteer Experience

University of Maryland Mid-town Campus Baltimore, MD

Materials Management Assistant June 2014 – August 2016

Manage restock of items needed by nurses and doctors on different floors from request forms

Monitored receiving and shipping of materials both inside and outside of the department

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