Front Office Executive
Resume:
MEETA KAUR
New Delhi-*****7
Tel: +91-011-******** (Res.)
+91-858******* (Mob.)
E-mail: *************@*****.***
Objective:
To work for an organization which would value add to my skillset and serve as a catalyst to enrich my career by providing challenging career opportunities and to serve the best of my creativity and intelligence towards achieving organizational goals.
Core Competencies:
Vendor Management
Result Orientation
Negotiation Skills
Time Management
Workload Management
Planning & Scheduling
Active listening skills
Conflict Resolution
Effective Communication skills
Analytical Thinking
Detail Oriented
Interdepartmental Coordination
Strengths:
Positive Attitude
Ability to learn new things quickly
Professional Qualifications:
One-year Diploma in Secretarial Practice from YWCA, Delhi in 2003
One-year Diploma in Computer Applications from TATA Infotech in 2003.
Qualifications:
PGDBA in Finance from SCDL, Pune
B.Com (pass) from Delhi University in 2005
Senior Secondary School Examination of CBSE in 2001
Secondary School Examination of CBSE in 1999.
Work Experience:
Organization: J.K. Packaging Industries.
J.K. Packaging Industries is a manufacturers and suppliers of PVC Shrinkable Sleeve, Shrink Label, Shrink Tunnels, Polyester Pouch and many more. As Front Office Executive my key responsibilities were:
Designation: Front Office Executive Duration: Jan ’2014 to March ‘2020
Responsibilities:
Responsible for attending all the incoming calls, responding to them and transferring the call to the appropriate department.
Greeting all the visitors at the office. Registering their names and contact details.
Responsible for maintenance of important documents, files and records in an organized manner.
Responsible for providing assistance to the heads in the administration department.
Responsible for keeping all the stationary items in the organization up to date and order for fresh stock.
Responsible for supervising the housekeeping department and ensuring that all the items are there in the stock.
Responsible for attending to a visitor or customer present physically at office.
Responsible for attending meetings and trainings as per requirement.
Responsible for conferring and coordinating with other departments.
Organization: ICICI Lombard GIC Ltd.
ICICI Lombard is one of India’s leading general insurance company with its operations spread all across India. As Admin Executive in Delhi regional branch my key responsibilities were:
Designation: Admin Executive Duration: March ’06 to August ‘07
Responsibilities:
Coordinating with Vendor for the smooth operation like housekeeping, Electrician, Plumber,Groceries and stationary personnel
Answering and directing calls to concerned staff members
Maintaining records of employee attendance, access control and new joinees
Managing Travel bookings, Room reservation and Cab's if require for Employee's
Furnishing Logistics requirement like Groceries and stationary of employee.
Check all mails, sort them & dispatch them according to the instructions of the seniors.
Arranging conference calls and video conferencing with IT dept.
Providing customer support and escalating customer issue to the concerned department.
Coordinating with HR Dept. for the walk-in interviews.
Professional Training:
Underwent 15 days of on-job training with Indian Railways Institute of Logistics & Materials Management as a part of the Diploma in Secretarial Practice. During this period I was associated with the retired employees of Railway department, giving me a bird’s eye view of the functioning of the Department.
Key-Skills:
MS Word
MS Excel
MS Power Point
Windows PC
Internet Research
Customer Service
Personal Information:
Gender
:
Female
Date of Birth
:
25th March 1984
Marital status
:
Married
Languages known
:
English, Hindi, and Punjabi
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