Manager Program

Mary Ann Engler

Mason, OH • 513-***-**** • *******.******@*******.*** • linkedin.com/in/mary-ann-engler

Purchasing and Product Management Leader

Results driven professional with extensive experience in the procure to pay area. Successful liaison between internal and external customers. Established strong communication skills to implement changes to purchasing processes as new systems were implemented. Goal driven with the ability to oversee multiple programs, resolving processing issues to forecasts and reporting.

Key Skills

· Project Management · Operations Management

· Problem Solving · Reporting and Forecasting

· Communication · Microsoft Office (Excel, Word, PowerPoint, Outlook)

· Process Improvement · JD Edwards Enterprise One

Professional Experience

Cengage Learning, Mason, OH March 1997 to May 2020

Manufacturing Program Manager 2016 to 2020

Managed new and ongoing print on demand programs automation process from customer orders to PO creation to warehouse receipt system ensuring customers received product within agreed upon timeframe. Managed customer complaints on defective product issues by working directly with inventory control and vendors reporting results to upper management. Trained and mentored Manufacturing Analysts. Maintained vendor pricing tables compiled and developed an understanding of the structure behind the pricing.

Collaborated on outsource integration program by working with internal and external cross-functional team for a smooth transition by establishing processes, workflows, training, identified issues and problem solving as the process developed.

Oversaw the depletion of company owned paper by tracking usage, allocated and reconciled the poundage until all paper was depleted.

Identified efficiencies in the purchasing and MRP process to streamline and increase accuracies.

Direct accounts payable contact for integration of new online Catalyst system accounting for 99% of invoice to purchase order processing.

Oversaw brand protection solution to ensure customer received authentic product by identifying core titles for the program. Worked with vendors to ensure the bubble labels were applied, reported, and activated.

Inventory Purchasing Operations Manager 2012 to 2016

Oversaw second phase of integrating the new companywide ERP system. Direct contact for implementing new online Docusphere invoice image system for purchase order related invoices including managing the process of reconciling problem invoices. Key contact to resolve unit cost issues and reconciling inventory including offsite inventory reconciliation by working directing with Cost Accounting, internal buyers, outsource buyers and vendors. Owner of the job costing process as it related to manufacturing orders including monitoring exceptions, identifying issues, and providing feedback to buyers.

Collaborated with ERP developers and programmers to identify system errors and ongoing opportunity for improvements and solutions through execution of testing the solution.

Identified unresolved invoice issues on vendor statements which helped drive $700k cost savings.

Developed spend related reports from multiple systems to provide upper management with metrics.

Accountable for end-to-end workflow tools, internal pricing, MRP activity as well as other workflow systems that interacted with the ERP system.

Participated and collaborated ideas in pre-cutover meetings and workshops as well as trained and provided ongoing support to five new buyers as part of the National Geographic integration.

Mary Ann Engler

513-***-**** • ***********@*******.*** • Page Two

Business Specialist 2004 to 2012

Lead contact for the implementation of Print on Demand automation from customer orders to purchase order creation to shipment to customers and invoice processing. Key Subject Matter Expert on Finance ERP projects providing perspective, requirements, and implementation including creation of documentation for step by step instructions for training of all US buyers and outsource team in India.

Devised and implemented workflow process to define the consolidation process of the reprint expansion to outsource purchasing division ensuring a smooth and efficient transition to the established workflow.

Improved profit margins by reducing UMC of reprints by moving jobs to low cost vendors. In the first year the team saved nearly half a million dollars.

Aided in the evolution and testing of home-grown publishing system for Procurement.

Investigated and resolved significant UMC discrepancies on a regular basis from daily product receipt report.

Monitored physical inventory at outside vendors to analyze on hand inventory so units and costs were appropriately applied to the total cost of the package/product.

Additional Relevant Experience

Cengage

Reprint Supervisor

Supervised the Reprint team. Coordinated invoice audits to ensure vendors adhered to contractual pricing.

Reprint Team Lead

Instrumental in successful transitioning of purchasing functions of reprinted titles into a centralized purchasing team by documenting standardized workflow processes and trained on systems.

Cost Accounting Team Lead

Supervised and monitored daily activities of three employees. Reported monthly on the reconciliation of Unbilled Liability, Obsolescence, and MRP account balance reconciliations.

Cost Analyst

Completed monthly reconciliations of various accounts as well as inventory vendor location.

Cost Specialist

Researched and resolved quantity variances reducing issues by 75%. Promoted to Cost Analyst position within 6 months.

Accounts Payable Specialist

Efficiently processed three-way match vendor invoices. Reconciled vendor statements and in the process established a positive relationship with a difficult vendor reducing the open amount by 60%.

Education

Wilmington College Bachelor’s Degree, Marketing Management

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