Sales Manager

Carol Ann Hayslett

**** **** ***** ****** *********, KY 40509

****************@*******.*** C: 859-***-****

Sales Management Profile

Business Development Inside & Outside Sales Client Service

Highly accomplished and dedicated business development professional leveraging extensive experience in the business planning, sales development and operations management industries. Proven success in new client aggregation, organizational development, corporate and team leadership management. Results-driven, decisive leader with proven success developing and maintaining strong client relations, developing new accounts, and planning and coordinating operational and administrative functions in corporate environments. Confident communicator with proven analytical, problem-solving, and decision-making strengths used to maximize productivity, identify growth opportunities, and drive bottom-line profits.

Core Competencies

Account Management Sales Development Client Prospecting

Client Service & Satisfaction Planning & Organization Technology Proficiency

Corporate Communications High Impact Presentations Operations Management

PROFESSIONAL EXPERIENCE

KRAFT HEINZ COMPANY – Lexington, Kentucky 2/2016-10/2019

Territory Business Manager

Effectively develop and manage the business partnership of four primary distributors in the Louisville and Central, KY markets. Act as the lead influencer in building strategic relationships with key personnel inside each client account. Duties include hosting and participating in quarterly client engagement events to showcase new Kraft Heinz goods and services. Built effective proposals for quarterly sales reviews for Merchandising, Sales and Distributor Buying management teams. Strategically priced all new items, negotiated sells and executed purchase agreements for all customers orders. Responsible for consistently maintaining a distributor opportunity pipeline in excess of $2M. Maintain an opportunity pipeline of no less than $800k in new street business outside of 4 primary distributors. Responsible for implementing proper policies and procedures into the account management process. Also involved in developing sales plans and analyzing tracking reports to make sure clients goals remain on target. Responsible for monitoring and following the companies compliance at all times. Responsible for the input of effective data and ongoing management of the companies CRM system as well as the companies client service model.

STAPLES ADVANTAGE -Lexington, Kentucky 5/2011-2/2016

Business Development Manager

Business to Business consultant for the business division of Staples, Staples Advantage. Responsible for new business sales with leads generated via my own personal sales efforts and territory management efforts. Have been B2B sales consultant three periods and sales goals have always exceeded 100% of target. Twice awarded and recognized in the Winners Circle of the Northeast Region for excellence in sells. Appointed as mentor to multiple new B2B consultant trainees within my sales group. Recognized as a leader on my team and received the Sales Excellence award in 2014.

Key Achievements:

2016 Facilities Award for High Sales

2016 First Quota Month 200% of Goal

Exceeded Monthly Quota every month but 2 from 2011-2016

Achieved Gold Standard 100% Club every period but one from 2011-2016

RYDER TRANSPORTATION - Lexington, Kentucky 3/2006-1/2009

Rental Account Manager

Responsible for managing a $325,000 new business revenue goal and $525,000 retention revenue goal as well as executing a minimum of 12 lease conversions per year. Awarded “Quota Buster Award” in 2007 in acknowledgement of excess achievement in reference to goal. Responsible for training of Manager Trainee and Sales Representatives at local facilities. Made 50 new business sales calls per week while maintaining existing business account management requirements. Worked closely with all National Accounts in providing their transportation needs. Responsible for scheduling quarterly meetings with internal team to communicate and maintain sales goals and quotas. Conducted monthly sales blitzes for each territory in the Central, KY business unit. Created marketing materials to be distributed by sales people for client engagement referencing all regional promotions. Attended yearly sales training conference in Miami, FL with access to some of the best materials and mentors in the industry on sales techniques and closing.

ESTEE LAUDER – Lexington, Kentucky 11/2003-3/2006

Counter Manager

Responsible for effectively managing a staff of 7 full time staff members. Produced and managed a minimum $1.4M annually in counter sales. Responsible for planning and effectively executing events that would generate new business opportunities. Reported to both the Macy’s Store Manager as well as the Regional Account Executive for Estee Lauder. Responsible for managing and reporting of daily revenues in comparison to target goals for both Macy’s and Estee Lauder. Responsible for a high amount of sales goal planning and sales coaching with counter representatives. Additionally, responsible for managing and achieving my own individual sales goals. Presented monthly counter performance reports to Macy’s and Estee Lauder’s management staffs. Built a strong customer base and established a monthly outbound call strategy to improve customer service and repeat business opportunities. Exceed monthly sales goals earning a monthly bonus in every month of employment.

SINCLAIR BROADCASTING/WDKY-FOX 56 – Lexington, Kentucky 6/2002-7/2003

Sales & Marketing Account Executive

Responsible for a minimum of 20 sales calls per week. Executed 5 written presentations weekly. Established a minimum requirement that each proposal include our full rate sheet and programming package to help improve and maintain a minimum market share goal of 25% or greater. Generated a minimum of 15% new business growth per month. Responsible for conversion of new “zero share” accounts monthly. Developed and submitted a negotiation sheet on every piece of new business. Built and maintained strong personal and professional relationships with clients. Responsible for exceeding budgets, new business targets and agency performance targets on a monthly, quarterly, and annual basis.

HOPPER & ASSOCIATES, INC. – Versailles, KY 1997-2001

General Manager

Managed daily operations of a highly successful start-up automotive sales and leasing firm. Successfully partnered with the firm’s ownership in establishing and executing an effective strategic growth initiative. Effectively managed an executive staff of 18 highly successful individuals including service and maintenance staff, sales department, admin., and credit and finance departments. Provided leadership for business and financial planning, sales and marketing, credit and loan, and business management facilities. Worked with and directed sales, finance, credit and legal divisions in establishing marketing and financial strategies to achieve and exceed revenue and profit growth targets. Directly responsible for managing and divesting in excess of $2M in automotive inventories at all times. Developed a pricing and leasing matrix to maximize profit while offering the best value to our clients. Responsible for recruiting, hiring and retaining professional talent to compete in a very fast-paced, detail oriented, customer service industry.

EDUCATION AND CREDENTIALS

Bachelor of Science in Family Studies, 1996

UNIVERSITY OF Kentucky – Lexington, KY

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