Office Staff Assistant
Resume:
ANNA LEVENTIS
Tarpon springs fl 34689
************@*****.***
OBJECTIVE
To use my excellent communication, analytical, and personal skills in a customer service focused position in the finance and retail industry while gaining knowledge that will allow me to further my career.
QUALIFICATIONS SUMMARY
Strong verbal, written and interpersonal communication and data entry skills. Effective time management skills. Problem solver. Creates innovative solutions to unique challenges. Experience in ensuring customer satisfaction and handling customer complaints and problems. Detail-oriented and organized approach to work, with the ability to cross check numbers, and detect inaccuracies. Strong computer skills - including Microsoft Office and the Internet. Neat, well-groomed and professional appearance.
PROFESSIONAL EXPERIENCE
•Flamestone American Grill -server (02-2013)-(present)
•Floridan palace-server (2012-2017)
•Front of House Assistant Manager for Greektown Grille (04-2007)-(01-2010)
•Office Staff at Publix Supermarkets (01-1999)-(03-2005)
Flamestone American Grill
Server
(02-2013)-(present)
• Being knowledgeable of the menu, ingredients, and how each item is prepared.
• Being polite, courteous, and prompt.
• Making sure the dining room is presentable.
• Performing side work tasks, and some cleaning.
• Handling cash, checks, and credit.
• Making sure the paying customer has at least a satisfactory dining experience.
Greektown Grille
Front of House Assistant Manager
(04-2007)-(01-2010)
• Manage the front of the house, which is the area in which food and drink is served, and the front-of-house staff, including bartenders, wait staff, bus boys and bar backs.
•Maintain the staff's schedules as well as ensure all customers are satisfied and the restaurant's service and appearance is up to par.
• Greet and welcome our guests and build relationships.
• Discover needs and sell merchandise.
• Suggest items that complete a wardrobe.
• Enthusiastically meet and exceed guest expectations.
• Execute price changes, ring sales, and inventory control.
Office Staff
Publix Supermarkets
(01-1999)-(03-2005)
•Attention to detail, communication skills, and basic accounting.
• Supervision of a team of cashiers, providing training, hiring, monitoring, and assistance with operational issues.
• Properly operate the cash register, reconcile the transactions.
• Increased knowledge on handling money, deposits, cashing checks and money orders.
• Bookkeeping, including bad checks, balancing transactions.
• Knowledge on using the wire money station (Western Union).
• Knowledge on using the money order machine.
• Experience at customer service desk.
•Handling customer complaints.
•Providing refunds.
Special Skills
•Writes and speaks fluent Greek and English
•Able to solve problems under pressure
•Self-directed and goal oriented
•Professional in customer services
• Learns quickly and works well under pressure
• Experience in customer contact situation.
• An experienced and assertive leader who understands importance of being a team player
• Proficient in Microsoft Windows/Office
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