Front Office Service Representative

SIMON OGEZI

Reliable Customer Service Representative with extensive track record in

demanding sales and account management environments. Strong presenter, communicator and problem solver, working effectively and productively with diverse customers and individual needs. Address : 4,Ibido street Agege, Lagos, Nigeria

Telephone : +234**********, 080********

Email : ************@*****.***

WORK HISTORY

January 2014 to Current

Guests service officer

Golfview Hotel and suitesLagos, Nigeria

January 2011 to January 2013

ERITH APARTMENT AND SUITES LIMITED

● Check customers and ensure they are enjoying

their meals•Collect payments from customers.

● Write guests food orders on order slips, or in the computer for transmittal to kitchen.

● Explain how various menu items are prepared,

describing ingredients and cooking methods.

January 2009 to January 2011

HOTEL 1960 LIMITED

● Guests service officer)Duties•Welcome guest.

● Furnishes guest with hotel products and services.

● Assist guests to interprets languages.

● Helping guests carry luggage.

● Responding to safety and security issue.

● Provide maps and organize taxis and

transportation for guests.

● Maintain cleanliness and appearance of the

front office areas.

January 2005 to January 2007

SUNRISE CHINESE RESTAURANT LIMITED

● Oversee all aspects of the restaurant which

includes cleaning allareas, Dining, kitchen and

restroom.

● Ensure that all staffs follow safety procedures.

● Handle financial matters for the restaurant.

● Monitor daily receipt and keep track and

budget.

● Personal Attributes:•Steadfastly, courageous.

● Maintain self control.

SKILLS

● Fluent communication skills,

creative, writing skills,

analytical skills,

● Negotiating skills, computer

literate,inter personal

relation/team spirit,

● Analytical and scientifically

approach in all professional

matters

● Good Judgment initiative

and a high sense of

responsibility.

CORE VALUES

● Temperance, integrity, team

spirit, passion for excellence

and discipline.

COMPETENCES

● Team Work:Proven

interpersonal skills, ability to

work in a multi-ethnic

environment,

● With sensitivity and respect

for diversity. Ability to identify

key strategic

● Issues, opportunity and risk

management.

● Clients Orientation: Ability to

establish and maintain

● Consistently fair and just.

● Clear and decisive decision making.

● Effective planning.

● Firm, empathetic and understanding.

● Attention to details.

January 2005 to January 2006

BAFRAD PANASONIC SYSTEM NIG.LTD

● Responsible for purchasing good and services.

● Proceeds among suppliers.

● Viewing large value purchase orders request.

● Preparing and managing request proposals and

reviewing bidding process.

● Personal Attribute•Excellent communication

skills.

● Savvy negotiation skills.

● Ability to prioritize.

● Integrity.

● Positive attitude.

ADDITIONAL INFORMATION

● . BIRTHDAY: 13TH JULY 1974.

ACCOMPLISHMENTS

● Creative Problem Solving: - Resolved product

issue through consumer testing.

productive partnership with

clients.

● Analytical skills

● Budget

● Communication skills

● Interpersonal skills

● Computer literate

● Decision making

● Financial

● Purchasing

● Risk management

● Safety

● Team Work

● Writing skills

EDUCATION

2014

BA(HONS)Philosophy

Benue state university

2004

OND

Benue state university

2000

Government secondary school

1995

Army children school

.

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