JAMAICA P. SALIK

Mobile No: 092******** E:adfgu8@r.postjobfree.com

SUMMARY OF SKILLS/ COMPETENCIES:

A multi-disciplinary employee with eight years of impressive track record in the field of retail sales, admin and customer service. Highly proficient in MS Office Applications. Have excellent communication and interpersonal skills. Expert in inter-departmental liaison and coordination. Excellent leadership qualities and can handle multiple tasks.

WORK EXPERIENCE:

Dr. Batras Homeopathy Center - Dubai Healthcare City

Customer Service Representative/Insurance Coordinator October 2014 to June 15, 2019

Provides a high level of customer service to clients.

Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.

Obtain information from insured or designated persons for purpose of settling claim with insurance carrier.

Process applications for, changes to, reinstatement of, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party's specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, cancelling insurance policies as requested by agents, and verifying the accuracy of insurance company records.

Maintains client schedule at clinics that have pre-scheduled appointment times. • Assists in accurate and legible documentation of clinic forms. • Assures every client is signed in and has completed clinic paperwork. • Check consent/ insurance form for completeness and legibility before the client goes to the RN for

Demonstrates customer service skills to include; diplomacy, patience, problem solving with a range

Tick & Click FZE (Dubai Silicon Oasis Head Quarters) Admin Staff April 2013 up to April 2014.

Performs secretarial duties, data entry, receives and screens office calls and correspondence, responds to routine telephone inquiries; forwards calls to appropriate party.

Receives, data stamps and distributes incoming mail. Distributes purchase requisitions in numerical order to appropriate office staff.

Stamps all Accounts Payable checks, matches with remittance stubs, prepares for mailing in a timely manner.

Processes telephone bill and distributes vouchers for departments not billed by IT Department.

Monitors departmental materials and supplies and orders as needed. Responsible for daily admin support and secretarial duties to ensure all that municipal services are delivered in effective and efficient manner.

Maintain the general filling system and office municipal correspondences

Attending meetings, taking minutes of the meeting.

Maintain the office, marks travel arrangements, does typing requisitions, maintain requested files relating to the permitting process including coordinating with staff in all agencies.

Maintain the office, marks travel arrangements, does typing requisitions, maintain requested files relating to the permitting process including coordinating with staff in all agencies.

COMPANY : (BGG INC.) DUBAI UAE

BRANDS: Marasil, Toimoi, Lapin House

Store in-charge / Supervisor (April 2010 to February 2013)

Work Outline: Retail Store Sales, Fashion Merchandising, Inventory and Marketing

Retail Store Sales

Generate sales 100% against quota and increase sales by 20%. Meet the expectation of the operation managers.

Greet and build rapport with customers. Ascertain what customers want/need to be able to close sale.

Open and close the register for payment reasons and perform tasks such as counting money, separating charge slips, coupons and vouchers. Balance the cash drawers and make deposits.

Maintain knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Compute sales prices, total purchases and receive and process cash or credit payment.

Watch for recognized security risks and theft.

Responsible for making sure that proper action is taken in terms of checking alarm tags for the security and safety and prevention of great loss.

Keep retail areas in proper order to maintain brand standards in terms of neatness of the store. To ensure all items are in standard folding and properly arranged.

Responsible in handling customer complaints, product exchange and cash refunds

Ensures that handled staff are productive and motivated to help increase the sale.

Responsible in giving training to newly hired staff and delegate proper responsibilities to all staff.

Responsible in making ROTA and be adept to changes in operations as needed.

Fashion Merchandising

Practically combine marketing and advertising with my creative and imaginative talents. Analyze market trends, oversee production cost and supervise and create income projections.

Responsible for conceptualizing a fashion line appropriate for current season. .

Supervise the creation / layout of the store and visual display.

Responsible in creating the best concept in the window display that would be appropriate for the season.

Inventory

Conduct monthly inventory, by means of counting stocks on hand against sold out items.

Prepare report on fast moving and slow moving.

Facilitate and assist during stock taking.

Prepare daily sales report and updates monthly target, petty cash and daily cash banking.

Responsible in recording and documenting the in and out stock transferred.

Responsible for filing and securing items received from suppliers. Report discrepancies if any.

Marketing

Updates customer’s

Distributes catalogues to customers for them to properly view collections available in the store.

Build rapport with customers and let them feel welcome, comfortable and properly accommodated while shopping inside the store.

Coordinates with personnel in Head Office handling the Marketing Department to give inputs on new trends in the fashion store and with kids fashion.

Responsible in giving monthly reports to the Operations Manager regarding sales and improvement

PHILIPPINE EMBASSY (Beirut, Lebanon)

Admin / Personnel Staff (February 2007 to February 2009)

Responsibilities:

Responsible for documentation and repatriation of distressed OFW in Lebanon.

Coordinate with different government agencies in relation to visa status and condition of OFW in remote areas.

Check all visa application and requirements if complete before forwarding to Consulate

Interacts with the OFW by receiving telephone calls, responding to inquiries and complaints, notarizing documents and maintaining calendar of activities. Assists in budget preparations.

Maintain the office, marks travel arrangements, does typing requisitions, maintain requested files relating to the permitting process including coordinating with staff in all agencies

Oversees the office by keeping and managing facility maintenance and ensuring the reception desk is staffed

Responsible in securing all passports of stressed OFWs for filing and safekeeping.

Attends to special guests of the Vice Consul and Ambassador.

AVIDA ( Manila)

Sales Manager (January 2007- January 2006)

Responsibilities:

Promotes sales of properties through advertisements, open .house and develop content of sales presentation.

Accompany prospective buyers during visits and inspections of property, advising them on the suitability and value of the property they are visiting.

Support and Guide the Team to Achieved Quota.

Supervise real estate sales agents, perform administrative duties and stay informed about the latest changes in the real estate industry.

Strong customer service, analytical and critical thinking skills. To be able to communicate both verbally and in writing and be detail-oriented and deadline-driven. Math and project management skills, such as team-building and scheduling, Ability to work both independently and in teams is imperative.

Develop effective training programs that teach agents how to acquire customers, negotiate deals, secured financing and complete paperwork for the sale.

Burgundy Realty (Makati).

Real Estate Sales Manager (March 2006- December 2005)

Handle and execute day-to-day operations of commercial properties and answer, respond to customer service requests and inquiries

Initiate work processes to enhance business growth and Assist and support administrative and field staff to maximize performance.

oversee the operational aspects of commercial and residential properties and are responsible for maintaining the premises and increasing their value.

provide services for multiple buildings or locations, train and supervising staff members.

EDUCATIONAL BACKGROUND

YEAR SCHOOL COURSE

2000-2004 National Teacher’s College AB Psychology

Personal Details

Birthday: Oct 7, 1983 Nationality: Filipino

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