Hardworking, good in communication

IVY CABAHUG SOQUILA

#** ******** ********* **********

Contact No. 090********

Email Address: ***********@*****.***

OBJECTIVES

To land a career and contribute to your organization's success through the use of exceptional customer service, honesty and love of work, seeking a position that reflects my experience, skills, and personal attributes including dedication, meeting goals, creativity, and the ability to follow through.

WORKING EXPERIENCES

Customer Service Call Center Agent

Sutherland Global Services

Clark Freeport Zone, Pampanga

600 hrs. On Job Training November 12,2019 – February 2, 2020

Brand Ambassador

Demo Power Philippines, Inc

Project Delta Category Expert November 11,2014 – November 3, 2015

Cashier

Chowking Mangaldan April 1,2014 – August 20,2014

Quality Controller

Casin Ventures, Inc

Chowking Dagupan City October 16,2013 – December 31,2013

Service Crew

Casin Ventures, Inc

Chowking Dagupan City May 14, 2013 – October 15,2013

QUALIFICATIONS AND SKILLS

Adaptability and ability to work under pressure

Be able to assigned in different areas

Communication and Conceptual Skills

Willingness to learn in any aspect.

Job Description

Ensure smooth operations in appointed sections, check for quality and cleanliness of work place

Demonstrate teamwork, respect, helpfulness and humility to colleague

Ensures quality service to customers at all times

Monitor and ensure smooth operations of appointed sections

Promptly respond to customer’s additional request

EDUCATIONAL BACKGROUND

Tertiary

Bachelor of Science and Business Administration

Major in Marketing Management

PHINMA University of Pangasinan

June 2016 – To be Announced

Secondary

Mangaldan National High School

Mangaldan Pangasinan June 2007 – March 2011

Primary

Malabago Elementary School

Malabago Mangaldan, Pangasinan June 2001 – March 2007

PERSONAL INFORMATION

Date of Birth: January 10, 1995

Height: 163 cm

Weight: 58 kg

Civil Status: Single

Languages: Able to speak and write English, Filipino and Pangasinan

Nationality: Filipino

CHARACTER REFERENCES

Mrs. Alma I. Ico

Program Head of BSBA

PHINMA - University of Pangasinan

Mr. Irish Ariel Santos

Consumer Technical Support

Sutherland Global Services

Clark Pampanga, Philippines

Ms. Liz Galang

Recruitment Expert at Sutherland Global Services

Clark Pampanga, Philippines

I hereby certify that the above information is true and correct to the best of my knowledge.

IVY C. SOQUILA

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