Operations Manager

RYAN C. BENNETT

***B Equestrian Row, Bensalem PA 19020

Cell: 702-***-**** ************@*****.***

Accomplished leader and problem solver. Known for strong team-building skills and making an immediate impact through drive and strong work ethic.

Civilian Experience

OPERATIONS MANAGER 2017-Present GENERAL PALLET Flemington NJ

Operations Manager for small Manufacturing facility. Customized pallet and crate building supplier for all industries from small business to national corporations. Oversee day to day operations, managing personnel and being responsible for all aspects of the facility operations from the planning and procurement of raw materials through quality control of the manufacturing team and finally to the scheduling and logistical management of the shipping fleet. Also, to include payroll oversight, forklift maintenance and training, as well as OHSA compliance and the Safety program.

Improvement of Physical inventory accuracy up to >97.3% from rate of around 84% upon date of hire.

Implemented production schedule and job length expectations based off metrics in order to improve efficiency and better enable delivery of materials to customers by 20%

Hired and trained a good team, working through personnel issues. Retention 100% over last 16 months. Also groomed 2 personnel for added responsibility and promotion from within team.

Warehouse, production floor, pallet storage area organization and cleanliness routinely complimented, also making the workspace a safer place for production team. Zero lost time injuries in last year.

Assistant General Manager, 2015 - 2017

IFCO/CHEP Burlington, NJ

Manage the day to day production operations within the facility while communicating with customers and overseeing the logistical deployment of 10 truck drivers supporting the needs of over 100 customers throughout NJ/PA/DE. Responsible for the daily supervision of over 80 personnel and their tasks. Specific responsibilities included production, machine maintenance, truck dispatch and trailer management, fleet accountability and readiness, customer service, inventory accountability and personnel management and their effect on P&L.

Within first 4 months, improved inventory layout and accountability, decreasing inventory variable costs by over 20%.

Established property accountability for the warehouse personnel, reducing costs of repurchasing of tools and streamlining cyclic and monthly inventory process.

Implemented LEAN and process improvements throughout the production lines and warehouse, increasing productivity.

Improved OSHA safety compliance throughout facility, maintained accountability of documentation and responsible for all investigation and reporting.

Reduced forklift maintenance costs by over 25% through accountability and daily checklists.

Logistics/Warehouse Manager, 2014 - 2015

Nuvida Plastics Edison, NJ

Responsible for the scheduling and movement of freight for inbound materials and outbound finished goods, while also improving the organization and efficiency within the warehouse environment. Established a more thorough and organized warehouse layout in order to improve daily and cyclic inventory accountability. Close coordination with sales team and production lines for streamlining the processes and procedures within the procurement process.

Improved efficiency and effectiveness of the shipping and receiving team by 25% within 3 months despite reduction in manpower, lowering overtime costs while still meeting productivity standards.

Established a more comprehensive inventory layout and inventory accountability system which improved the timelier cycling of materials into the production lines.

Established and enforced standards and policies regarding the operations of the shipping dock and hours, improving the organization of the delivery of materials and shipping of finished products.

Learned to utilize and manage SAP for inventory and production purposes.

Updated and organized warehouse inventory layout and accountability, improving material flow throughout the facility and overall worker movement efficiency. As part of developing warehouse competency, established standards for employee productivity and responsibility for team to be held to.

Military Experience -- Captain, United States Army

army Liaison Officer to United States Air Force 2009 - 2013

Nellis Air Force Base Las Vegas, NV/Iraq

Responsible for managing air integration in support of operations at the US Army’s premier training installation, the National Training Center; Ft Irwin, CA. As a subject matter expert on US Army ground operations, instructed pilots on Army strategies and deployments within a highly visible Air Force instructional installation.

Participated in 20 training rotations, supervising the training for over 1,000 US and Allied fighter pilots on ground operations and academics; successfully prepared those pilots to support combat operations in Iraq and Afghanistan.

Effectiveness of program developed let to invitation to participate as a guest instructor on Army operations within the United States Air Force Weapons School (Premier Training) assisting in the training of over 200 Weapons Officers, the instructors within each Air Force unit.

Deployed for a year, supporting operations in Iraq and Afghanistan, and acting as an enabler to the successful withdrawal of US forces from Iraq, then transitioning over to support continuing operations in Afghanistan.

Rated in the top 20% of peers on annual performance report.

Battery Executive Officer 2008 - 2009

Ft Sill Lawton, OK

Unit operations officer and second in command of an artillery battery consisting of 114 personnel and personally responsible for over $1.2 million in equipment. Responsible for all of the administrative, maintenance, logistical and training functions of the battery and had direct supervision for 10 soldiers.

Oversaw and maintained the maintenance program for the unit’s 27 combat and support vehicles which resulted in an operational readiness status of 88%, consistently exceeded the battalion’s average.

Deployed as the officer in charge of a firing section in support of combat operations in Afghanistan.

Base Security - Officer in Charge 2006 - 2008

FOB Delta Southeast Iraq

Manage the security operations for a forward operating base in Iraq. Responsibilities included constructing, manning, and improving of the base’s 27 kilometer perimeter defensive measures from the ground up and building/maintaining good working relationships with the several different coalition units.

Built and maintained critical working relationships with the forces from 6 different allied nations as part of interactions involving the security of the operating base on a daily basis.

Served as the organization’s subject matter expert on numerous electronic surveillance, detection, and security systems which were utilized in defense of the over 4,500 US and coalition personnel residing on the base.

Education

University of Scranton B.S., Criminal Justice 2006, GPA 3.1

CERTIFICATIONS

Executive Certificate in Business Administration – University of Notre Dame

Professional Certificate in Management - University of Notre Dame

ADDITIONAL INFORMATION

High School: Captain of Varsity Wrestling team (2x), 7 varsity letters, worked 30-40 hours a week each summer.

College: 3 varsity letters in wrestling.

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