Store Manager Assistant
Resume:
Jeannette Salinas
Santa Maria, CA 93454
Cell: 805-***-****
E-Mail: ***********@*****.***
Professional Summary
Enthusiastic assistant store manager dedicated to team building. Looking to obtain further management experience in retail industry.
Respectful and dependable Assistant Manager of 20 years. Excellent communication skills. Looking for career path in retail company.
Skills
Customer service
Develop Great Teams
Train and Hire Team Members
Manage Production and Payroll
Manage Human Relations duties
Drive Sales
Experience
May 2013 to Current
Walmart Santa Maria, California
Department Manager
December 2009 to April 2013
Factory 2-U Santa Maria, California
Store Manager
Hired and trained new employees, including selecting seasonal workers to hire on permanently. Also conducted performance reviews and handled employees with poor performance or attendance.
Resolved conflict between customers, between employees, and between customers and employees.
Responsible for inventory, pricing, merchandising, and displays.
September 1986 to November 2008
Mervyns Lompoc, California
Assistant Manager
Adhered to all store retail procedures and policies.
Assisted marketing staff in creating and assembling visual displays and sales displays.
Attended workshops, seminars, and other training events to improve management qualities.
Championed promotional items to achieve sales goals.
Deployed humor, patience and empathy to resolve customer issues.
Enforced company policies and procedures through implementing a three-strike system to promote professionalism.
Facilitated stock management and inventory, conducting routine inventory audits and cycle counts.
Greeted and directed customers.
Handled incoming calls from customers who had product complaints.
Hired and trained new employees, including selecting seasonal workers to hire on permanently. Also conducted performance reviews and handled employees with poor performance or attendance.
Interfaced with customers to determine purchasing needs, directed them to appropriate items, and recommended additional products.
Maintained records of sales.
Managed 3 departments with a total of 60 employees.
Received and processed cash and credit payments.
Responsible for inventory, pricing, merchandising, and displays.
Served multiple customers at once in a stressful environment.
Started as an entry-level associate and worked in every position at store up to Assistant Managrr.
Trained and managed a staff of 60.
Watched for, recognized, and prevented security risks.
Education
June 1977 Glendale High School Glendale, CA
High School Diploma
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