Jira Project

SMITA MAHILANGE

Email: *****.*********@*****.*** Contact: +91-706*******

Offering over 5+ years of experience in designing & delivering solutions that remedy core business issues and help increase profitability& efficiency through technology introduction; targeting assignments in Application Management (Jira)/ DevOps with an organization of repute preferably in IT sector

PROFILE SUMMARY

●An accomplished professional with a proven track record of delivering high-quality software, on-time and within budget; Coordinator and leadership roles in creation and execution of Software implementation and Upgrading the JIRA and Confluence

●Implemented Automatic Ticket Creation Feature in Jira Prod Instance

●Expert level experience creating custom Workflows and complex Project customization which includes Issue type, Screen, Permission, Notification, Security Scheme

●Followed the project life cycle methodology defined under the process framework; ensured that customer deadlines were met within project budgets

●Streamlined the delivery processes in compliance with business functions to support global IT delivery standards; ensured achievement of customer expectations & provided technical leadership in application life cycle activities

●Proficient at completing projects with competent cross-functional skills and ensuring quality deliverables under pressure and tight deadlines; successfully managed diverse projects with pre- defined SLAs; Planning and managing documentation projects for product releases in Jira

●An excellent communicator with effective negotiation skills and aptitude to relate to people across all hierarchical levels in the organization

AREAS OF EXPOSURE

●Jira, Confluence, SVN, GIT, GITHUB, Jenkins, SSD (Service Desk), Portfolio

●Windows and Linux platform

●ALM Administration and Development

●JIRA installation (Linux) and continuous integration of Jira with other tools/services like Confluence, Git, Ldap

●Bit bucket, Service Desk and/or Portfolio for Jira (or similar Portfolio tool) is considered a plus

●Agile (Scrum or Kanban) methodologies & Lean concept

●Methodology of continuous improvement & iteration in a DevOps environment

●Jenkins, CI-CD, GIT, Docker

●JAVA coding to execute the scripts using Postman and performing various JIRA operation through API calls

●Upgrade and migration of Quality Center Projects

TECHNICAL SKILLS

Tools Language: JIRA, ALM, JIRA-ALM Integration, Confluence, SSD, Agile and nFeed, Zephyr

Scripting: Groovy Script, VBA Script

Programming Languages: PL/SQL, JAVA, Python

Documentation Tools: MS-Word, MS-Excel, MS-Power point, Web Viewer

Web Scripting Languages: Java Script, JQL

DBMS: SQL Server

Skill Set & Tools: Atlassian JIRA, HP-ALM, JIRA-ALM INTEGRATOR, GIT, Jenkins Confluence, nFeed, Script Runner and, Virtual Clones

WORK EXPERIENCE

Refer to annexure for the projects

Since Aug’19: Senior Associate Technology in Synechron, Pune

Previous Company: BNYM Technologies Pvt. Ltd., Pune

Growth Path /Deputation:

Dec’14 -Jul’17: Application Developer

Since Jul’17: Senior Application Developer

Key Result Areas:

●Assisting in providing training to the development teams on how to track, plan & analyze using JIRA &Preparing documentation plan, estimating work, &assigning work in team

●Creating and executing software implementation and upgrading the JIRA and Confluence

●Authorized for:

οIntegrating QA Complete Project with JIRA projects using the ALM-JIRA integration

οPlanning and managing documentation projects for product releases in Jira

●Preparing:

οDocumentation plan, estimating work, and assigning work to the team

οMetrics dashboards and advanced filters in JIRA to provide end-users and business leadership with meaningful operation/performance metrics and status report

οCustom Workflows and complex Project customization which includes Issue type, Screen, Permission, Notification, Security Scheme

●Administering the meetings with end users/clients on daily bases in order to understand their requirements and educate them about various functionalities/features of JIRA

●Conducting user-training and help-sessions for new features or implementations

●Liaising and tracking all projects for seamless releases using Project Management System JIRA, Source Code Management System SVN & Document Management System

●Establishing Automatic Ticket Creation Feature in Jira Prod Instance

●Analyzing, installing Major Plugins in Jira such as Script Runner, Configuration Manager, nFeed, Portfolio, Zephyr, Zephyr Utility, Structures and Web hook’s

●Assisting Scrum team in preparing the Sprint backlog Back-end of Oracle, SQL server

●Interacting with the client’s business and IT teams to gather, define, clarify and refine requirements; guiding the architecture and design of applications

●Leading large-scale enterprise architecture and design efforts; developing & maintaining application architectures for various business functional areas; resolving integration and interface issues between various applications or systems with focus on optimizing application performance and scalability

●Steering end-to-end implementation, support and upgrade projects for global & domestic customers, which include business process mapping, estimation, cut over, migration and subsequent training of end users

●Performing project reviews, conducting audits and conducting risk assessments

●Monitoring the progress of the committed plan, capturing risks/issues, mitigation and contingency plans, report outs for management cascades

EDUCATION

2014: B.Tech. (Electronics & Instrumentation) from Institute of Technical Education and Research, Bhubaneshwar, Orissa

PERSONAL DETAILS

Date of Birth: 6th October 1990

Languages Known: English and Hindi

Address: Pune

ANNEXURE -PROJECTS

Company: Synechron

Project: Migration of Jira project from Old Jira to New Jira Instance.

Period: Aug’19-Feb'20

Description: from windows server to Linux

Client: TransAmerica

Award: Star Award

Project: Migration of AHD project to JIRA SERVICE DESK

Period: Feb’18 - Apr’19

Description: 11 project with over 5000 issue using CSV IMPORT

Responsibilities: Created all customized workflow, screen, permission for each project

Project: BNYM JIRA Issue Tracking Tool Project

Client: Bank of New York Mellon

Skillsets: Groovy Scripts, Technical JIRA Knowledge

Duration: Since Jan’ 15

Environment: Jira, Confluence, SVN, GIT, SQL & Oracle Database, Script Runner

Project Overview:

●BNYM JIRA Issue Tracking Tool is a continuous running JIRA project in an organization which includes, providing the continuous support to clients to furnish/customize their existing projects in Jira; Project includes supporting the clients on daily basis in order to fulfill their requirements on time, so that they can meet their deadlines on time. It also includes the back-end customization/Development work based on the client’s requirement. Running the JQL queries on JIRA issue navigator bar as well as in back end on database to provide the result-oriented Reports to clients.

Responsibilities:

●Managing the Project On-boarding calls with the Users in order to understand their requirements

●Created:

οApplication by customizing fields, permission workflow and Dashboards

οTeam specific agile process flow in JIRA to move tasks from one activity to another and Investigating various products from Atlassian JIRA

●Integrated Time Tracking Tools in JIRA and explaining the clients about its functionality and developing customized workflow for transaction parallel approval

●Assisted Scrum master across the company to customize JIRA for their requirements

●Data Management: DB configuration, Site backup, configuration of attachments, Data import and Export

●Configured email notifications on status change as well as configuring the Permission Schemes in JIRA as well as automatic issue creating through mail, customize status

●Configured for Configuring the Portfolio portal for projects

●Coordinated projects and participate in training programs and workshop for personal development

Project: Quality Center Administrator

Client: Bank of New York Mellon

Skillsets: Administration, VBA scripting, Production Support, ALM-JIRA Integration

Duration: Since Apr’15

Responsibilities:

●Authorized for

Quality Center 11, Oracle database, WebLogic server Contribution

●Administrated Quality Center Server

●Created Project, users, assigning user permission based on their roles

●Will take part in Week and daily status call with USA Team

●Resolving day-to-day user issue, which logged in the issue tracker

●Basic knowledge on QTP Scripts execution

●Generate Custom Excel report using OTA to extract QC entities as per user request

Project: Risk Management Project

Client: Bank of New York Mellon

Period: Mar’17 - Jan’ 18

Environment: Jira and Confluence, SQL Server

Description:

●Aware of the cyber-attack happening/hitting on different applications as well as on the servers in IT industry on daily basis; got rid of such malfunctioning of classified/secure data, Risk Management team finds the JIRA as one of the effective tool for the same

●Risk Management team has prepared excel (CSV) for each Line of Business (LOB) in organization. CSV contains all the Risk’s related to all the running applications. JIRA team has to move such Risk’s to JIRA in RISK issue type for each and every application for every LOB using Data Import feature.

Responsibilities:

●Organized and drove the calls in order to explain the clients about, how jira can be effective for Risk Management

●Educated/helped the end users for preparing the excel in CSV format, so that JIRA can accept the excel to load the data and create the issues

●Minutely observed/studied the CSV provided by the end users in order to avoid the error while performing the data load

●Created customized project and performing the data load operation in Jira from excel CSV for each LOB

●Executed the JQL on JIRA issue navigator bar to cross check the loaded data

Project: Commit Id Conversion

Client: Bank of New York Mellon

Skillsets: Groovy Scripts, Technical JIRA Knowledge

Period: Jul’17 - Dec’17

Project Overview:

●BNYM ALM users using Full name, last name as a user name to login which sometimes created problem with similar names. Thus decided to convert into commit id as their login

Responsibilities:

●Managed the Project On-boarding calls with the Users in order to have required Data from them

●Analyzed the Existing Code to make required changes

●Created:

οSeparate Document on before and after changes

οMicros to update Existing Defects users commit Id herein using Excel import

οNew fields for all user field type for commit id

●Conducted VBA scripting in Common script and all other modules to make required changes

●Tested all the changes after completion of project

Project: ALM-JIRA integration

Client: Bank of New York Mellon

Skillsets: VBA Scripting

Tool: ALM- JIRA Integrator

Description: Administrator for HP-ALM and JIRA Server

Skills: SQL server 2008, QA Complete 9.7 and JIRA V7.0

Contribution:

●Administered both JIRA and ALM project

●Created all the required Fields

●Integrated the projects using ALM-JIRA integrator

Project: Migration of ALM Defect Project to JIRA Environment

Client: Bank of New York Mellon

Skillsets: VBA Scripting, Groove Scripting, SQL

Tool: ALM- JIRA Integrator

Team: 3

Period: May’17 -Dec’17

Responsibilities

●Administered the Project On-boarding calls with the Users in order to understand their requirements

●Identified:

οAll the ALM projects using Only for Defect tracking purpose and make a note in Excel

οFields using in both JIRA and ALM

●Created Similar project in JIRA with all the required fields, Workflow, issue type, Screens

●Used JIRA-ALM integrator migrate all the issues from ALM to JIRA

KEY SKILLS:

Application Development

Project Management

Software Engineering & Development

Agile Development Methodologies

Troubleshooting

Process Enhancement

Team Management

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