Design Engineering

Marianne Anthonette Miranda

********.**********@*****.*** • /in/marianne-miranda • marimirandaux.com • 323-***-**** • Los Angeles, CA EXPERIENCE

SLO Transit September 2019 – March 2020

UX Research Volunteer San Luis Obispo, CA

Worked with appropriate subject-matter experts (SMEs) to identify and document functional and/or technical requirements for enhancements of the transit system Developed strategies to innovate the transit experience to align with transit expectations and San Luis Obispo transit culture

Conducted and analyzed ethnographic observations, surveys, and interviews with passengers to outline frustrations and opportunities

Alaska Airlines June 2019 – September 2019

UX Research Intern Seattle, WA

Leveraged a variety of methods such as card sorts, data analysis, ethnography, interviews, and surveys to inform strategy around personalizing travel

Drove foundational research which impacted reprioritization of business and design strategic initiatives for Alaska Air's E-commerce products

Assisted and collaborated with UX researchers, data scientists, designers, & PMs in various research activities Xplore (Storytelling AR App) April 2019 – June 2019 Lead UX Researcher San Luis Obispo, CA

Led various Scrum meetings with 3D development team to review specifications & design the system Produced study protocols, screener surveys, reports and scripts for concept testing, persona development, and user testing with prototypes

Facilitated a participatory design workshop with 5 participants to unveil values for additional app features Orchesis Dance Company (Video Production Team) September 2018 – December 2018 Design Researcher San Luis Obispo, CA

Conducted guerilla interviews with concert dancers to determine appropriate nature imagery to use to account for audience experiences with California fires

Used think-aloud testing of video projection prototypes to determine how to effectively visually immerse the audience leading into the concert

EDUCATION

California Polytechnic State University, San Luis Obispo Graduated June 2020 B.S. Liberal Arts and Engineering Studies; Minor in Ethics, Public Policy, Science & Technology San Luis Obispo, CA Dean’s List: Fall 16, Fall 18, Winter 18, Fall 19, Winter 20; 3.437/4.0 GPA College of Liberal Arts Student Advisory Council Representative (Fall 2018 – Spring 2020) Society of Women Engineers; Women Involved in Software and Hardware; Cal Poly User Experience SKILLS & INTERESTS

Research / Design: Contextual Inquiry; Survey Design & Analysis; Ethnographic Research; Interviews; Heuristic Evaluation; A/B Testing; Wireframing; Prototyping; Experience Mapping Tools: UserTesting.com; Qualtrics; Figma; Google Analytics; Microsoft Office; Adobe InDesign; SPSS Development: Java; Python; SQL; R

Interests: Inclusive design; traveling; IoT; fitness; weightlifting; escape rooms; playing Geoguessr

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