Food Service Representative

Ashly Willis

**** * **** ****** *****, NE ***** 402-***-**** ***********@*******.***

Objective: Will graduate with Bachelor's of Science in Communication December 2020.

Have background experience and education in Nursing coursework, cultural competence, neurological disorders, event planning, leadership, psychology coursework, non-profit organizations, etc. Hopeful applicant to MA program in Psychology sometime in the future.

SUMMARY OF QUALIFICATIONS

Over two years of experience working directly with customers in retail and food service environments

Strong organizational skills with the ability to multi-task

Quickly able to learn and adapt to current technology needs

Able to think quickly on the spot to answer customer questions

Welcoming and helpful attitude towards guests and other team members

PROFESSIONAL EXPERIENCE

Customer Service Representative

David’s Bridal – Omaha, NE November 2018 -March 2019

Ensure that each customer was satisfied with their experience in the store

Greeted customers, asked questions tailored to their visit, handled payments

Answered phones and booked appointments

Front Desk Lifestyle Consultant May 2018 – July 2018

Massage Heights – Omaha, NE

Educate guests about services, products, and programs

Promote therapeutic benefits of regular massage therapy

Create and maintain positive relationships with team members

Answered phones and booked appointments

Sales Support Generalist October 2017 – January 2018

Victoria’s Secret – Omaha, NE

Implement and perform excellent customer service to make sure that each customer was satisfied with their experience in the store

Make sure floor sets were kept neat and clean by folding clothes and restocking

Utilize marketing strategy to hit specific goals for sales

Assistant Teacher June 2016 – July 2017

Academic Adventures Child Development Center – Omaha, NE

Implement age appropriate curriculum

Assist in writing daily information reports for each child

Crew Member March 2014 – November 2014

Dairy Queen – Omaha, NE

Greeted customers, took their order, and handled payment

Coordinated orders for fast service, stocked supplies, and prepared food

EDUCATION

Grace Bible College – Grand Rapids, MI

2015-2016

Bachelor of Science in Pastoral Counseling and Specialized Ministries

Extra-Curricular Activities and Clubs: Cross Country Runner

GPA: 3.8

Nebraska Methodist College – Omaha, NE

2016-2017

Bachelor of Science in Nursing

Second area of Study: Healthcare Management

Extra-Curricular Activities and Clubs: Student Government Diversity Chairperson

GPA 2.87-3.0

Metropolitan Community College – Omaha, NE

2014-2015

General Education Curriculum

GPA: 3.67

University of Nebraska at Omaha – Omaha, NE

2018- 2020

Bachelor of Science in Communication

Minors/Second Areas of Studies: Developmental Health and Religion Studies

Extra-Curricular Activities and Clubs:

Member of Sigma Kappa Sorority

Member of Omicron Delta Kappa Leadership Honor Society Classified as Honorary Membership

GPA: 3.5

Volunteer Experience: VBS Summer Bible School Teacher 2007-2013, Nebraska Cancer Department Volunteer Jan. 2017-May 2017, Midlands Sexual Health Research Collaborative with UNO Feb. 2019-May 2019, Junior Collegiate Panhellenic Council Sept. 2018- Sept. 2019, UNO Pre-Health Professionals Club-Sept. 2019-Dec. 2019, UNO National Disability Association Member Oct. 2019-Nov. 2019. HELP Medical Equipment and Long-Term Planning Student Project Volunteer

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