Office Assistant Customer Service

Tiffany Seaman

*******.***.***@*****.***

**** ***** ******, *****, **, 10469 Mobile: 917-***-****

EDUCATION

Buffalo State College, The State University of New York Buffalo, NY Bachelor of Science, Health and Wellness May 2020

WORK EXPERIENCE

Instacart Inc. Buffalo, NY

In-Store Shopper October 2018- August 2020

Greet and welcome customers in person and on the phone

Fulfill, bag, and store orders in a timely and temperature safe manner.

Keep customers up to date with product information, availability or changes

Work with team members to meet weekly goals and provide an amazing experience for customers Buffalo State College Residence Life Buffalo, NY

Resident Assistant August 2019 -May 2020

Acted as a support system and resource for residents as well as other RAs on campus

Created a diverse and inclusive environment free of labels or judgment

Held informative hall/floor meetings keeping residents up to date

Created interactive and educational programs for residents

Built and maintained new and existing relationships with residents Buffalo State College Residence Life Buffalo, NY

Office Assistant August 2018- May 2019

Sorted mail and prepared letters and parcels for pick-up

Organized students' important documents and keep information confidential

Facilitated student apartment lockouts

Maintained residence hall upkeep with apt flyer postings

Built and maintaining new and existing relationships with residents Wade, Clark, Mulcahy Attorneys at Law Manhattan, NY Intern June 2016 - August 2017

Maintained and updated all files including insurance companies, diagnosis, procedure, fees/profiles.

Reviewed insurance claims and worker’s compensation documents

Analyzed patient bills for accuracy and completeness, and obtained any missing information.

Assisted with maintaining personnel files (hard files and electronically)

Performed clerical duties, such as filing, faxing, and photocopying. LEADERSHIP

Bronx Borough President’s Office, Education Department Bronx, NY Intern March 2015 – June 2015

Researched and reviewed education policy briefs and reports; prepare reports and summarize findings

Gathered and sorted school data into Microsoft Excel sheets

Identified programs and policies that affect the Bronx and bringing them to the attention of the Education Council

SKILLS

Proficient in Microsoft Office, Clerical, Cashier, Customer Service

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