Vehicle tracking controller

Unit ** Eden Terrace

Palliser Street

Edenglen

Johannesburg

VIKESH DAYANAND GEORGE

PERSONAL DETAILS

I.D. 780-***-**** 089

Married

Code 8 Drivers License

Education

Last School Attended Solvista Secondary School

Highest Standard Passed Matric

Subjects Completed English

Afrikaans

Biology

Business Economics

Woodwork

Technical Drawing

Tertiary Education Private Security Industry

Grade A & Armed Reaction - Certificate

ADPRO & PTZ Surveillance Camera

Firearm Training

Careers 2000

Microsoft Office

Word/Excel/PowerPoint/ E-mail - Certificate

KZN Computer Training Centre

Business Admin & Call Centre (Inbound & Out Bound)

Customer Service - Certificate

Electronic / Online Intelligence (Occurrence Book)

Certificate

Air Cargo Security Training (Part 108) Certificate

BTM College: Health and Safety NQF Level 4 Certificate

EMPLOYMENT HISTORY

Company

Company Bidvest Magnum National Operations Centre

Occupation Controller

Duration April 2009 – May 2011

Duties Held

CCTV Monitoring (Adpro /PTZ, Heitel, Catsite Telexper Systems) Monitoring Bidvest Banks

Radio communication with site supervisors, guards, regarding situation and incident reports.

Liaison with both internal and external customers at all levels

Posting of Security officers to relevant site and adhoc’s

Provide statistics report to Area Manager, OPS Manager and Regional Director’s

Alarm monitoring on Kronos Guard, Listener Lite Bloodhound, emergency/problems on site

Capturing of Security officers shifts as per posting sheet on Easy Roster

Incident Report & Emergency services, escalation procedures

Ensuring Situation reports are done hourly by each site as specified

Core Talk System (SMS, Multiple recipients)

Notification to Technical regarding problematic systems. Cameras on site and emergency procedures, as per site to be conducted

Completion of Documentation / Debriefing Drivers

Vehicle tracking (Fleet Management system, Bandit Tracking/Bid Track)

Auctioning violations eg. Speeding, Harsh breaking, No go areas, Anti-Hijack alarms and battery tamper

Monitoring route movements of all Bidvest bank vehicles

Daily vehicle inspection before the commencement of a shift

Enforcing company policies and procedures at all times.

Resigned - Better prospects

Reference Mr. Craig Peel / Kobus 086*******

Company Vodaworld Midrand

Occupation Control room Administrator

Duration June 2011 to 17 October 2011

Contract

Electronic Occurrence data capture

Emergency evacuation guidelines & procedures

To provide planned, co-ordinate and organized disciplined action in the event of an emergency

Good public relation skills

Issuing warnings to guards as a way of bringing them back to the required work standard

Monitoring of fire alarm panels

Capturing of hourly situation reports / Incidents

Logging technical & facilities service calls

Occupational Health and safety reports & Procedures

Generate MIS reports

Tracking of Vodacom Vehicles

Ensure no unauthorized person enter the control room.

Monitoring of Alarms from the Signal Towers

Reporting of faulty Boom gates, Access Control, Turnstile, Access cards, Fire detection systems, CCTV to Maintenance Technician

Liaising with security guards regarding suspicious clients

Monitor activities of all sub-contractors with the building

Resigned – accepted a position at Dollar Thrifty Car Rental – Better prospects

Company Dollar Thrifty Car Rental

Occupation National Tracking & Monitoring Administrator

Duration 18 October 2011 to 25 October 2018

Worked on the following Tracking / Monitoring Platforms

1.Ewcop

2.C-Track (Maxx)

3.Netstar (Vigil Plus\Vigil Cloud)

Monitoring and Tracking of vehicles throughout South Africa (29 Branches) & Namibia

Monitor company vehicles to ensure compliance with legal and company regulations

Daily communication with the companies [tracking] services providers to maintain optimal service is given at all times

Responsible for the Execution of all Duties relating to all Signals received on the Tracking Platform’s

Auctioning Violations (Speeding, low battery, Geofence Etc..) within SOP an Escalation Procedures

Completing Daily, weekly and monthly fleet Utilization reports

Completing of Speeding Alerts trip reports for the Fines department

Issuing of Natis Document for clients crossing border for the branches Countrywide

Bluebird and Digi Data system used to verify client’s documents

Verification of Tracking units in vehicles for the branches before the car has been handed over to the client

Ensuring faulty tracking units are noted and forwarded onto the relevant fitment departments

Follow ups of the repairs are diarized too completion of the vehicle being repaired

Give Support and Solution to Recovery crew with Location / Directions

Generator of Kilometers /Odometer reports (Daily / Weekly and Monthly) for Accounts Department

Provide service to internal Departments /Regions within the Company

Responsible for compiling the monthly shift roster for the tracking and roadside assistant department

Reporting of Incidents & Accidents:

Assisting clients with Breakdowns, Accidents, theft & hijackings

Opening of files to record incidents such as accidents, theft and all criminal activities

Assist in incident investigations

Logging and Monitoring of breakdowns, and keeping Customers updated with ETA’S

Ensuring all incidents are handled professionally and according to procedure

Administration, ensure all information is recorded accurately / including data Capturing

Ensure reports are completed accurately and mailed to all relevant parties

Notify rental agents/branches of the fraudulent clients

Liaising with clients that have not returned the vehicles on time (Overdue)

Arranging of petty cash when required

As per procedures and per company SLA’s to ensure all breakdown events are attended to and resolved.

Inspection of breakdown crew vehicles and audit inspection books thereafter

De-briefing of the drivers before dispatching to the client’s incidents

Gathering client’s information to provide the relevant and necessary assistance, such as dispatching medical assistance, swop over vehicle, exchange vehicle or alternatively towing where required

Completion of claims forms and processing of the forms to the claims department

Signing in and dispatching of fuel cards to the company drivers

Recording of mileages and fuel consumption of the tow truck vehicles

Completion of occurrence book during each shift

Supervision and monitoring of driver’s activities on-route to client breakdowns

Reference Francois Liebenberg: 071*******

Company Namlog Logistics & Supply Chain Solutions

Occupation National Tracking Clerk

Duration 5th November 2018 to current

Monitoring and tracking of company assets using Mix Telematics, locally and cross border vehicles

Identifying route deviations as well as unscheduled stops

Responding to alerts and vehicle exceptions (Panic/ Excessive Idling, no go zones

Co-ordinate logistic drivers

Handling and reporting of hijackings and vehicle theft

Co-ordinating tracking installations and maintenance

Continuous relaying of information with management with regards to vehicle location updates on Line Haul vehicles/specials on all business groups via whats app

Ensuring the correct SOP’S are adhered to when alarms/exceptions are generated

Assisting drivers daily with route deviations

Ensure all alarms are re-acted upon and escalated to the relevant managers

Recording false panics

Tracking and monitor of Long-Haul vehicle on scheduled route throughout the shift

Managing drivers fatigue and sleeping routines

Managing breakdowns – informing Operational departments on issues that arise

Monthly trip reports on all special related trips

Trip reports for speeding fines

Checking of the use of driving issued tags to the drivers

Line Haul schedule reports (Departure & arrival)

Reference Eugene Scott

KEY COMPETENCIES

Excellent communication and interpersonal skill.

Able to communicate at all levels, and work without supervision.

Strong teamwork abilities.

Excellent time management and presentation skills.

Ability to represent the company image.

Professionally assertive while exhibiting a friendly and helpful disposition

Able to meet deadlines and work under pressure.

Have the ability to sustain positive relationship with clients and staff.

OBJECTIVES:

I am a self-motivated, well organized and hardworking individual. Although able to function successfully and independently, I enjoy the stimulation and sense of achievement of being part of a team. My main objective in any company is to promote and uplift the company. I will be an asset to the company because I strive to succeed.

I would greatly appreciate being given the opportunity of an interview and being considered for the position. I look forward to talking with you regarding the vacancy and to answer any questions you may have.

Thanking you in advances

Mr. VD George

Tel: 072-***-****

********@*****.***

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