Customer Service Sales

Andro Tadros

347-***-**** • **************@*****.***

Work Experience

Blue and Gold Delicatessen- Manhattan, NY January 2015- June 2018 Cashier/Barista

● Prepared an average of 90 coffee orders in a work shift.

● Answered over 30 delivery phone calls in one shift with professional etiquette.

● Operated cash register with over $1000 and processed Credit/Debit card payments.

● Assisted customers with purchases and answer customer service questions.

● Maintained clean work areas, coffee machines and related equipment. Delivery Man/Stock boy

● Managed food delivery for an average of 5 customer orders in each run

● Organized shelves of 20 different products and ensured a safe and well maintained store

● Maintained neat, orderly appearance with clients

● Reported food and customer service issues to management Alleva Store- Manhattan, NY (Summer Relief) Summer 2017 - Fall 2019 Ice Cream Servier

● Handled 3 customer orders at a time

● Introduced a new chocolate flavor hand whipped ice cream which brought an increase in sales by 23%.

● Worked on cash register to receive payments and return changes.

● Able to work independently or as a team member

Peer Advisor - LaGuardia Community College(CUNY), Queens NY Center for Teaching and Learning July 2018 - August 2019

● Led a group of 30 students on developing academic plans, and building time management skills

● Continuously tracked students academic progress and conducted interventions as needed

● Presented at first year seminar and coached students around engaging academic advisement

● Trained new peer advisors on policies and procedures as well as best practices

● Provided logistical support for departmental meetings and student engagement events Education

Hunter College, City University of New York (CUNY) — Manhattan, NY Bachelor's of Science in Biology/Pre-Medical Studies LaGuardia Community College, City University of New York (CUNY)— Queens, NY Associate of Science in Biology, GPA 3.5

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