Office Assistant Customer Service

Kerr McGill

** ****** *****

Erskine

Renfrewshire

PA8 7EB

Mobile : 079********

Email: *******@*******.**.**

Personal Statement:

A reliable and organised person, who has customer service skills, and able to convey information to customers and colleagues in a clear manner. A versatile individual, who adapts to various work settings. Processes good communication and listening skills, and is able to work with others to achieve personal goals. A team player who can also work using own initiative, but is not afraid to ask for help when required.

Key Skills:

Communication and listening skills

Hardworking

General office skills

Coaching skills

Teamwork

Good knowledge of tools

Diverse Contacts – Labour

Working as a labour I worked on many different sites working away from home, doing many things such helping Joiners strip out and clearing out restaurants, houses,hotels. Filling it all in a skip making sure the skip is neat and tidy. Cleaning the work vans, cleaning the office, toilets. Cleaning out peoples houses. Going to the merchants with the the van driver picking up wood gyproc, plasterboard etc.

Using tools such as

Claw Hammer

Planes

Spanners

Chisels

Battery gun

Drills

Hand saw’s

Sanders

Employment History and work experience

Renfrewshire Leisure - Swimming Instructor

As a swimming instruction my role is to initially assess the children’s swimming ability. Work is carried out by me in a group setting and also on a one to one basis, to allow the children to feel motivated, confident and gain swimming skills to achieve their own potential. During the swimming lesson’s I use many skills such as engaging and building positive relationships to allow the children to feel comfortable, confident and motivated. I use listening and communication skills to convey instructions to allow the children to progress in their swimming ability.

Work Experience:

SMG Mortgages – Office Assistant

I am volunteer and my duties include answering phones and dealing with customer enquiries. I also file and carry out general office duties as required.

Gary Campbell joinery- labouring

This is also done on a volunteering basis, picking up materials from the merchants and carry out general labouring duties within Health and Safety guidelines.

Education and Qualifications:

NPA Plumbing and Gas - West College Scotland

STA Swimming Teaching Award - Renfrewshire Leisure STA Swimming 26

Park Mains High School

Intermediate 2

Woodworking skills A

Intermediate 1

English B

Biology B

Standard Grade

Modern Studies 3

Physical Education A

Administration 2

Mathematics B

Additional Information:

Interests

I enjoy football and play for an amateur team and attend the gym on a regular basis. I enjoy driving hold a full driving licence and going out with friends. .

References available on request:

Contact this candidate