Customer Service Operator

Bonnie Drake

**** ******** **** *******, *** York 14801

607-***-****

************@*****.***

Safety minded, team player with mechanical and assembly skills. Microsoft and Excel knowledge. Physically able to perform tasks involving lifting and manual labor. Available to work a flexible schedule, rotating shifts and overtime. Vast knowledge in manufacturing and safety.

Work Experience

Warehouse Assistant and Billing

04/2019 to Present

LeChase Construction

Corning, New York 14830

Billing for 5 locations. Stocking and ordering of materials for the warehouse. Loading and unloading materials for warehouse. Delivery of materials to job sites. Cleaning of tools when returned to warehouse. Use of Forklifts and power tools. Forklift training and OSHA 10 certified. DOT physical and CPR and AED. Firing Center Technician

06/2017 to 04/2019

Corning Inc

Erwin Plant Erwin, New York

Loading and unloading of experimental ware into Kilns. Drilling of parts and inspection. Microsoft and Excel knowledge. Recording Data using Microsoft and Excel. Daily inspections and maintenance of Kilns. CSR Agent

03/2017 to 06/2017

Sitel

Erwin, New York

Speaking with customers for Direct TV. Canceling or adding per customers needs. Milk Receiver, HTST Operator and Group Leader

07/2003 to 08/2016

Pollyo

Campbell, New York

Loading and unloading of milk trucks . Performing inspections during and after process to ensure conformance to specifications.Perform preventive maintenance service on all machines. Cleaning of tanks, silos and trucks using PPE and GMP policies.Lab testing of butter fat, protein and antibiotics. I created the DPS and training protocols for every job at the plant. LOTO and confined space training. I was the Group Leader in the Milk Dep for 5 years. CNC Operator

10/2016 to 01/2016

DePuy Synthes

Big Flats, New York

Setting machines for daily run. Using calipers and micrometers. Reading blue prints. Maintenance of machines. Skills

Microsoft and Excel - 8 years

Milk Receiver and Charm licence - 7 years

Harness Training - 10+ years

LOTO and Confined Space - 10+ years

Reception and customer service - 10+ years

CPR and AED certified - 5 years

OSHA 10 cerified - 2 years

DOT Physical - 2 years

Grooming and Kennel at Rio Vista and Uncle Mikes - 7 years Education

Corning East High

High school or equivalent

Criminal Law

Corning, New York

09/1986 to 06/1989

New York Dog Grooming

Other

Dog Groomer

New York City

04/1991 to 05/1991

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