Safety Officer Customer Service
Resume:
Maissara Salem
Fort McMurray, AB
*.*******@*******.***
#readytowork
Work Experience
R&D onsite Lab Supervisor
Syncrude Canada LTD - Fort McMurray, AB
August 2019 to Present
* Liaison with clients to provide them with the appropriate petroleum lab services and equipment
* Overseeing and monitoring clients' lab usage during research projects
* Report Compilation outlining the types of research projects preformed in the lab in order to identify new potential clients that could benefit from the lab facilities
* Reporting to the Research & Development Vice President on daily lab operations
* Handling and transporting of chemicals and dangerous goods that are utilized in lab experiments
* Involvement in research committees to improve lab efficiency (safety, lab management, purchasing, public relations, etc.)
SSHE Officer
Tuccaro Group INC - Fort McMurray, AB
May 2016 to Present
* Covering SSHE for the whole group of companies
* Preforming COR Audits for the group of companies
* Certified COR auditor
* Leading safety meeting and answering employees concerns
* National Construction Safety Officer (NCSO) candidate Project Leader
Syncrude Research & Development - Fort McMurray, AB April 2013 to Present
* Staffed at the Syncrude Mildred lake base plant
* Training of new project personnel
* Coordination and communication with laboratory staff
* Reporting to Research & Development (R&D) VP
* Handling and transporting of chemicals and dangerous goods Aurora Unit Lab Supervisor
Syncrude Canada LTD - Fort McMurray, AB
September 2018 to August 2019
* Overseeing the collection and analysis of samples on a daily basis
* Assisted in the implementation of the new analysis method using NMR technology
* Scheduling of shifts and taking care of staffing needs
* Interviewing, hiring, and discipline of staff
* Overseeing the driving in the mine of new hires
* Issuing of permits and receiving of chemical shipments
* Overseeing the commissioning and maintenance of lab equipment Hydration Chair
Tuccaro Group INC - Fort McMurray, AB
May 2016 to May 2019
* Providing leadership support to various staff and a variety of committee groups
* Overall project planning and execution of the games within the Alberta Sport Connection guidelines, policies and objectives
* Selection and establishment of sub-comittes in consultation with oth Chairs
* Spokesperson and media representative for all public engagements
* Marketing, budget preparation, overseeing of major income, expenditures and cash flow
* Liaison with Winter Game partners and relationship building to obtain sponsorship support Lead Chemical Analyst
Syncrude Operations Lab - Fort McMurray, AB
September 2013 to September 2018
* Overseeing the collection and analysis of samples on a daily basis
* Preparation of samples for analysis
* Preforming different tests on samples (PSD, Oil and Grease, Sulfur pot test, OWS, etc.)
* Operation and maintenance of lab equipment's (Coulter, centrifuges, vacuum pumps, etc.)
* Lead and organize weekly safety meetings
* Scheduling of shifts and taking care of staffing needs
* Interviewing, hiring, and discipline of staff
* Overseeing new hire orientations and training
* Interaction with all level of management
Senior Lab Technologist
Syncrude Extraction unit lab - Fort McMurray, AB
August 2012 to March 2013
* Staffed at the Syncrude Mildred lake base plant
* Collecting bitumen samples from different plant sites
* Analysis and reporting of results in an accurate timely manner
* Working and trouble shooting a wide range of laboratory equipment (Karl fisher, Density meters, hot spin, NMR, etc.)
* Working in close contact with Team leads and operators to ensure quality and accuracy
* Conducting quality assurance tests and ensuring all paperwork is complete
* Working with the team to ensure client requirements and safety standards are exceeded
* Training new hires
Patient Assistant Account Manager
SYKES Assistance Services Corporation - London, ON May 2010 to July 2012
* Health care connect program with the ministry of health and long term care
* Work with doctors, nurses, and other health professionals
* Respond to patient needs and direct them to the right services
* Connect patients to the needed medical services they request
* Provide sound confidential advice to members of the public regarding health Education
Laboratory Techniques & Procedures
Medex College - London, ON
Diploma in Business Management
CompuCampus College - Windsor, ON
Skills
• Oil and Gas Industry
• Project Management & Deliverables
• Continuous Improvement
• Field Operations
• Laboratory Management
• Contract Development
• Instrumentation and controls
• Dean & Stark analysis
• NMR analysis
• Risk Assessment
• GC analysis
• Business Development
• Technical Reporting
• PSD analysis
• Data Analysis
• Karl Fisher water analysis
• Project Planning & Execution
• Risk Management
• Core analysis
• MOC
• NCSO
• Water Treatment
• Quality Assurance/Quality Control
• Safety Auditing
• Incident investigation
• Hazard Assessment
• Technical Support
• Gas Testing
• Wildlife Management
• Reclamation & Closure
• Maintenance/Repairs
• Machinery Operation
• Data Management
• Gas analysis
• Project Management
• Customer Service
• Project Management
• Assembly
• Word
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