Customer Service Care

EARLEY YOUNG III

************@*****.*** 352-***-**** Gainesville, FL 32607

Summary Compassionate Personal Care Aide with 1 year of experience working with High-functioning patients. Known for providing individualized and thorough care and dedicated to long-term patient success. Observant Direct Care Provider with 1 year of experience providing heartfelt care to over 4 residents per shift. Compassionate and service-oriented individual well-educated in medication administration and schedule management.

Skills AS/400

Administrative support specialist

Cash management experience

AR/AP

Client satisfaction

Coordination skills

Wound care

Housekeeping

Meal preparation

Customer service

Organization

Relationship development

Team building

Communications

Problem resolution

Planning and coordination

Supervision

Experience Direct Care Provider 05/2019 - Current

Merrick's Group Home Gainesville, FL

Administered personal care to clients within private home settings and championed patient independence and well-being.

Helped clients with personal needs from exercise to bathing and personal grooming. Assisted patients with daily personal hygiene such as bathing, dressing and grooming. Cleaned houses and living spaces, ran errands and cooked meals. Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.

Companion 05/2019 - 03/2020

Divine prosperity Gainesville, FL

Engaged client in physical and mental activities to sustain quality of life. Managed various daily job tasks, including patient transportation and appointment scheduling. Assisted disabled individuals to foster independence while still closely monitoring safety at all times.

Monitored clients' progress to report necessary changes. Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.

Transported client to doctor's appointments and to complete other related errands. Worked to improve patient outlook and daily living through compassionate care. Sandwich Artist 08/2018 - 02/2019

Subway Gainesville, FL

Organized food preparation stations and replenished supplies regularly. Completed efficient store opening and closing procedures each day. Delivered superior customer service focused on quality and meeting customer needs quickly and E

Y

efficiently.

Stored food in designated containers and proper storage locations to prevent spoilage, cross- contamination and illnesses.

Maintained clean, well-organized and properly sanitized front counter area to greet customers. Monitored dining area and quickly cleaned up spills, reset tables and removed trash to keep area presentable and ready for use.

Prepared food items such as deli and hot sandwiches to meet customer specifications. Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.

Cleaned and maintained all food preparation stations. Education and

Training

High School Diploma 06/2019

Eastside High School Gainesville, FL

Some College (No Degree)

Monmouth College Monmouth, IL

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