Account Manager
Resume:
SHAWN MURRAY
Kernersville, NC 27284
********@*******.***
PROFESSIONAL EXPERIENCE
JTI (Japan Tobacco Intl)
Territory Manager Mar 2019 – Present
Support overall sales strategy for global organization within retailers, wholesalers, and distributors in the consumer products industry. Stimulate market growth through prospecting, networking, and servicing accounts within retail markets of convenience stores, independent retailers, grocery stores, wholesalers, and distributors.
Ensure optimization of 5 P’s: Product, Price, Position, Promotion, Presence
Conduct professional presentations to prospective and existing customers promoting various tobacco and vape products within Winston-Salem/Greensboro metro area
Responsible for all aspects of pricing analysis, pre-sells, customer orders, process contracts, customer returns, and marketing of company products and services
Consultative account management servicing new and existing client base
Charter Spectrum Mar 2015 – Mar 2019
Multi- Development Account Manager
Manage full-cycle sales pipeline while developing lasting customer relationships. Provide customized technical solutions utilizing a consultative sales approach while stimulating growth by prospecting, cold-calling, and networking. Provide consultative account management. Conduct sales presentations face to face and various platforms such as phone, email, skype, etc. Ability to work independently and manage multiple projects simultaneously. Ensure each account meets company standards.
•Act as first responder regarding technical and customer service to 50 apartment communities consisting of 15,000 addresses. Educate and motivate customers
•Accurately maintain and update account activities within Salesforce CRM tool
•50% of time spent driving new business, 50% growing existing business
KB Duct Sept 2011-Mar 2015
District Sales Manager
Responsible for New Business Development/Project Management of industrial ducting and components such as control valves, back draft dampers, and oil mist separators to the wood, plastic, automotive, food, and general manufacturing. Territory included Upper Midwest and Eastern Canada.
•Accounts consisted of OEM, HVAC, engineering firms, and manufacture reps
•July 2013, secured largest single order in Kirk & Blum history; $693,104
•2012 goal of $2.6MM; Actual $2.8MM
•Facilitate project scheduling and delivery of fabricated ducting for install
•50% of time spent on take offs, quote bidding, and negotiating contracts
•50% of time spent on New Business Development
Johnson & Johnson - Janssen Pharmaceuticals Dec 2001 – Sept 2011
Specialty Pharma Territory Manager, CNS Division
As a Territory Manager I launched and promoted specialty pharmaceuticals including injectable medications to psychiatrists, pediatricians, and family practice in private practice and hospital settings in Virginia and North Carolina.
•Attained rank of 18 out of 366 nationally with 106% quota attainment in 2010
•Achieved Top 5% nationally with 453% quota attainment in 2009
United Control Company Sept 1999 – Dec 2001
Instrumentation Territory Sales Engineer
Manufacture rep that represented 15 lines of process instrumentation including flow, level, and controls. Developed new business territory in western Virginia. Responsible for obtaining new clients in manufacturing sectors including automotive, paper, agricultural, and food processing.
•Responsibilities included sales, bid proposals, commissioning of equipment
•Increased sales by 73% in first 18 months
•Generated over $800,000 in new business in first two years
EDUCATION
Associates of Applied Science in Instrumentation Technology
New River College, Dublin VA
Graduated June 1990
Bachelor of Science in Organizational Management & Development
Bluefield College, Bluefield VA
Graduated December 1999 (GPA 3.6)
“Awarded Distinguished Achievement Award for Leadership, Scholarship,Service”
Sandler Professional Sales Training – Bronze Certification – January 2018
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