Office Assistant Customer Service
Resume:
AFEDIA VICTOR
PERSONAL DATA
Date of Birth: ** August, 1996
Nationality: Nigerian.
State of Origin: Edo.
Home Address: 14B, Camp ground road Anthony Lagos.
Contact details: Email: **********@*****.***
Mobile Number: +234**********
EDUCATION
Kwara State Polytechnic Ilorin 2012-2014
National Diploma; Public Administration
Mimak College, Alakuko Lagos 2019
(WASSCE)
Future Stars International schools Ilorin 2006-2012
Senior School Certificate (NECO)
Barakat Community Schools Ilorin. 2000-2006
First Leaving School Certificate
WORK EXPERIENCE
ODEYCITY HOTEL LTD. Amikanle, Command road off AIT Lagos. 2018-March, 2020
Position: Administrative officer.
Duties:
Inventory management.
Invoicing and Customer service.
Answer and respond to customers inquiries.
Build customer relationships.
Managing the office environment.
Ensuring resources are adequately utilized.
Drafting letters.
Maintain computer and manual filing system.
Oversee and supervise the work of junior staff.
Coordinate repairs to office equipment.
PC FLIGHT CASE CONSTRUCTION COMPANY 2016-2018
Position: Personal Assistance/Supervisor.
Duties:
Booking and arranging travel, transport and accommodation.
Acting as a first point of contact: dealing with correspondence and phone calls.
Managing diaries and organizing meetings and appointments, often controlling access to the manager.
Reminding the manager of important tasks and deadline.
Team management.
Liaising with staff, suppliers and clients.
Monitoring employee productivity and providing constructive feedback for the management.
Collating and filing expenses.
DARON IND. LTD: Taiwo Oke Ilorin Kwara state 2014-2015
Position: I T personnel (SIWES)
Duties:
Monitors competition by gathering current marketplace information on pricing, products new products, delivery schedules and merchandising techniques.
Keep management informed by submitting activity and results reports, such as daily calls reports
Serves customers by selling products and meeting customer needs.
Submits orders by referring to price lists and product literature.
Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendation to management.
Giving accurate account of all sales made per day.
SKILL BUILDERS ACADEMY: 252, F.L.C.H.E Phase2 Oloje Ilorin Kwara state 2011-2012
Position: Custodian.
Duties:
Keeping building and property in clean and orderly condition.
Performs routine maintenance activities.
Notifies the management regarding the need for repairs or additions to building operating system.
Provides a healthy, clean environment for the School employees, pupils, guests, and visitors.
CAREER AIMS AND OBJECTIVES:
This is a profile of confident and a highly organized individual with experience in busy work environment. Seeking an organisation with a more challenging position where I can really express my knowledge and skills and equally contribute to the growth of the firm.
KEY SKILLS AND COMPETENCIES
Patience
Strong attention to details
Communication skills
Customer service
Time management.
Common sense and Trustworthiness
Proficient in Microsoft application Packages
Problem solving/Analytical skills
Ability to work with little supervision under detailed information with strives to understand the content rather than cramming.
Ability to produce consistently accurate work even whilst under pressure.
Ability to multi task and manage conflicting demands.
Potential to work in collaboration with group of people.
Ability to learn, adapt and to adopt new ideas.
Strive to achieve set goals and excellence by using practical skill.
Information management.
Flexible and approachable.
HOBBIES: Research, Reading, and Travelling.
LANGUAGE SPOKEN: English, Yoruba.
REFEREES
1.Mr. Ajayi Oluwasola
Managing Director “PC Flight case”
2.Mr ChukwuEmeka
Manager “ODEY CITY Hotel LTD”
3.A.S.P Ibrahim
Division ‘F’ Nigeria Police Tanke Ilorin Kwara state
Contact this candidate