Customer Service Sales
Resume:
Trinity Witt
Enthusiastic associate with * years of Customer Services experience.
Danville, VA 24540
***.********@*****.***
Determined Customer Service Associate motivated to achieve high quality service and satisfaction to all customers. Reliable and driven, with solid time management and clear communication abilities. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Reset Merchandiser
SAS Retail Services - Danville, VA
May 2020 to Present
I follow the planogram and reset merchandise for food lions. I replace tags with new tags or place tags when one is missing. I do all my work in a mannerly and efficient time. I love working by myself on my own projects, then helping my other coworkers finish what they have left. Customer Service Representative
Advance America - Danville, VA
February 2020 to May 2020
I did loans with customers and payments using registers. I called past due customers everyday. I called customers when they were able for certain promotions. I did paperwork dealing with payday loans and title loans. I lost this job due to COVID-19.
Sales Associate/Cashier/Customer Service
Spencer's Gifts - Danville, VA
November 2019 to May 2020
I meet every customers needs through communication and great customer service. I do register operations and help customers throughout the store with product knowledge and sales. Assistant Manager
Hibbett Sports - Danville, VA
January 2019 to February 2020
Everyday, I led my team to achieve many skills and accomplishments. I liked to work with my team to get the job done efficiently and also have a little fun along the way. We always enforced customer service rules when with a customer. Keeping in mind the Head to Toe rule to add on and get the perfect outfit for the customers. This one rule was guaranteed to get my team and I through the day smoothly.
• Opened and closed store
• Made bank deposits and money orders on behalf of assistant manager
• Provided excellent customer service to all customer in a timely manner
• Coordinated, arranged and led sales meetings
• Managed daily reports of transactions
• Designed and ordered all incoming and outgoing inventory for customers
• Trained new employees on store processes and procedures
• Coordinated schedules and assigned team member shifts
• Enforced company policies and procedures
• Oversaw day to day store operations
• Managed a group of team members
Front Counter Cashier
Chick-fil-A - Danville, VA
June 2017 to January 2019
I got hired as a front of house cashier. I took orders with register and cash operations. I served the guests their food efficiently. I took orders through the driver thru. I worked in the kitchen and prepared the food for the customers. I completed side work throughout the day and cleaned at the end of the night to be prepared for the next day.
Cashier/Customer Service
Domino's - Danville, VA
September 2016 to May 2017
I started out as a cashier and answered phone calls. I took orders over the phone and over the counter. I made and prepared the food for the guests meeting all requirements. I completed side work throughout the day and at the end of my shift.
Education
Associate in Business Management
Danville Community College - Danville, VA
August 2018 to Present
High school or equivalent
Tunstall Sr. High School - Dry Fork, VA
August 2014 to 2018
Skills
• Culinary (2 years)
• Customer Service (4 years)
• Management (1 year)
• Sales (2 years)
• Inventory (1 year)
• Cash Handling (4 years)
• Team Building (2 years)
• Customer Service Skills (4 years)
• Scheduling (1 year)
• training (2 years)
• Microsoft Office and Google Docs. Power point presentation. (1 year)
• Merchandising (1 year)
• Retail Sales (1 year)
• Business Intelligence (4 years)
• Teamwork (4 years)
• Loss Prevention (1 year)
• Food Service
• Crew Member
• communication (4 years)
• Retail Sales (1 year)
• Cleaning Experience (4 years)
• Communications (1 year)
• Planograms
Certifications and Licenses
driver's license
Additional Information
Communication Skills
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