Manager Employee

OBJECTIVE

To excel in a position by utilizing my education, skills, knowledge, and experience.

EXPERIENCE

****-******* *** **** ******* Lansing, MI

Human Resource Generalist

Develop human resources solutions by collecting and analyzing information; recommending courses of action.

Improve manager and employee performance by identifying and clarifying problems; evaluating potential solutions; implementing selected solution; coaching and counseling managers and employees.

Identify qualified applicants that align with the company culture for open positions and facilitate the selection process.

Enhance employee knowledge and productivity through effective delivery of training and development programs, such as new hire orientation, onboarding, and other HR-related trainings.

Complete special projects by clarifying project objective; setting timetables and schedules; conducting research; developing and organizing information; fulfilling transactions.

Manage client expectations by communicating project status and issues; resolving concerns; analyzing time and cost issues.

Prepare reports by collecting, analyzing, and summarizing data and trends.

Protect organization's value by keeping information confidential.

Comply with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.

Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Reduce liability through clear guidance and application of HR policies, procedures and systems.

Ensure company compliance with legal requirements and government regulations by providing relevant guidance to leaders and employees and through accurate completion of reporting requirements

2013-2016 Spartan Motors Inc. Charlotte, MI

Customer & Product Support Technician/Warranty Analyst

Answer and respond to incoming calls from customers.

Facilitate appropriate course of action/direction for any customer issue

Ensure case documentation, completeness and closure

Maintain a follow-up program for all cases

Intentionally communicate with all involved parties as needed i.e. Dealer, OEM, as well as internal customers

Collect and document information

Place part orders when needed

Process invoices

Warranty reporting

CASEY THOMAS

706 High ST. Charlotte, MI 48813 517-***-**** **********@*****.*** 2011-2013 Foster Swift Collins & Smith Lansing, MI Human Resource Generalist

Prepare packets for new employees including I-9 and W-4 forms, benefits information, and employee information sheets

Distribute, collect, and print staff evaluation composites

Participate in the welcome and orientation of new employees Post job openings and place ads at various colleges and Career Builder

Audit insurance billings for accuracy

Assist with planning of the firm events

Assist writing and collecting job description

Assist with Wellness Programs

Maintain resume database

Conduct employment interviews, ask questions, take notes, & provide feedback after the interview

Conduct reference calls for potential hire

Prepare insurance enrollment forms and change forms for employees

Research employee questions regarding benefits, order replacement insurance card

Compile and maintain personnel records

Search employee files and furnish information to authorized persons or answer questions

Prepare and file EE0-1 Report

Assist Director in the review of the policy manual and make appropriate changes

Draft memos and letters.

Reconcile and pay monthly insurance invoices

Assist with retirement seminars

Attend quarterly Retirement Committee Meetings

Keep track of firm notaries and arrange for renewal when needed. 2007–2011 Spartan Motors, Inc. Charlotte, MI

Human Resource Generalist, Team Leader

Develop corporate policies and procedures

Lead annual strategic planning and goal setting session with HR team

Lead in recruiting, interviewing, hiring, coaching/disciplining & motivating employees

Directed Successful implementation Krono Time & Attendance System, designed and delivered Kronos Time & Attendance training for all associates

Lead on implementation of new payroll system, Ceridian

Work directly with associates and managers to solve personnel issues

Lead weekly meeting designed to continuously improve organizational communication

Responsible for salary budgets including tax, benefits and overtime budgeting

Report Monthly and Quarterly taxes for multiple states

Process company wide W-2’s

Highly skilled in analysis reporting for HR department and organizational managers

Direct 401k testing annually

Process complete payroll using Infinium Payroll Program

Assisting with benefit questions, forms and open enrollment 1999-2007 Spartan Motors, Inc. Charlotte, MI

Payroll Administrator

Process complete payroll using Infinium Payroll Program

Introductory level data entry – Time sheets and time cards

Assisting with benefit questions, forms and open enrollment EDUCATION & SKILLS

1998–2003 Lansing Community College Associate of Science, Human Resource Management Lansing, MI

2003 – 2015 Lansing Community College 3+1 Program Lansing, MI

2017 Davenport University Bachelor’s, Human Resource Management Lansing, MI

HR Seminars including FMLA, HR Law, and Drug Suspicion

Highly proficient in MS Office applications such as Excel, Word, Outlook and Power Point

Completion of Spartan Authorized Service Center training

Completion of blue print training

References upon request.

Contact this candidate