Customer Service Manager
Resume:
Kimberly J. Brooks
**** **** ******** ** ***. *** Columbia S.C. 29229 803-***-**** *************@*****.***
Profile
I am high energy, self-motivated, organized and critical thinker. With my experience I have the ability to identify patients needs and expectations. I have over seven years in customer service. Four years of experience working in a physicians office and optical center. I am also goal oriented and highly motivated to surpass companies expectations.
Work Experience
Picture Perfect Fort Jackson, SC January 2015 – 2017
Provided friendly customer service for our military men and women
Photograph soldiers with their families on graduation.
Present great quality work, on time and efficient
Walgreens Columbia, SC
March 2014 – January 2015
Provide friendly, courteous and efficient service to our customers.
Maintain a cash drawer not exceeding maximum amount allowed by Walgreens
Suggest items for customers based on their needs
U. S. Vision Fort Jackson Columbia SC
December 2016 - Current
●Ability to Anticipate the OD's Needs.
● Understanding of Medical Terminology.
● Excellent Communication Skills.
● Problem Solving Skills.
● Knowledge of Products.
●Knowing The Boundaries.
● Customer Service Experience.
Education
W. R. Rodger Center Columbia, SC
April 13, 2013-Dec 10, 2013
University Of Phoenix Phoenix, AZ
March 23, 2014 – 2016
Skills
●Active listening
●Communication
●Computer skills
●Customer service
●Interpersonal skills
●Leadership
●Management skills
●Problem-solving
●Time management
●Transferable skills
References
Ms. Anna West Manager
License Optician
Ms. Sterlin Ragland Co-worker
Picture Perfect
Ms. Ebony Roberson Co-worker
U.S. Vision
Mr. Andre Shuman Friend
Discount Tires
Me. Lakeeda Williams Friend
Richland County EMT
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