Manager Assistant

Location:

La Carlota, Negros Occidental, Philippines

Salary:

PHP 40,000

Posted:

August 19, 2020

Contact this candidate

Resume:

JOY B. SUSPEÑE

CBC Paet La Carlota City, Negros Occidental

Email:************@*****.***

Mobile: +639*********

JOB OBJECTIVES

To work within a growing organization that offers challenges and the opportunity to grow with the company and to contribute my current skills attending to clients' needs and maintaining a professional demeanor the company.

HIGHLIGHT OF QUALIFICATION

Team Player and Service Oriented

Good Interpersonal Skill

Good Communication Skills

Advance Skill in Computer Operation

Basic Skill in Housekeeping Operation

Ability to Focus On Crucial Guest Details

CURRENT JOB DESCRIPTION

Restaurant Manager will be the overall execution driver of the operations. Responsibilities may include running, planning, organizing, training and leadership necessary to achieve objectives in sales, costs, customer service and satisfaction.

Duties and Responsibilities

1.Should delegate tasks per Key Responsibility Area to Assistant Restaurant Manager.

2.Executes restaurant tactical plans and development which directives are aligned to respective Group Managers.

3.Oversee restaurant operations in implementation of restaurant programs to ensure effective operational tactics as well as high level of customer service.

4.Review and make sure to be on top of financial status especially on sales target, expenditures which conform to budget limitations and long term plan of the business entity.

5.Communicate with group manager to set targets and worked incentive program of Mang Inasal Philippines to increase profitability of restaurant.

6.Should secure outstanding performance (Gold) on Food Service Cleanliness and Condition audit conducted by Mang Inasal Philippines.

7.Provides initial analysis, feedback and inputs to contribute performance improvement.

8.Monitors restaurant performance after action has been implemented and evolve plans as needed.

9.Evaluate cost effectiveness of all aspects in operations especially on legal liabilities. Develop and implement cost-saving and profit-enhancing measures to.

10.Monitors purchases especially on store supply and demand and perform frequent checking to ensure accuracy of inventory and high level quality of food preparation, service and cleanliness.

11.Strictly implements cash control policy and ensures restaurant cash handling procedures are met.

12.Oversee proper training of Line Managers to rank and file employees to attain efficiency at work and should aligned to Mang Inasal task checklist for standard operating procedure.

13.Deals with customer complaints and set corrective action plans to pacify issues and concerns.

14.Maintains positive and proactive attitude at all times.

15.Manages employee’s disagreements, grievances and situations according to the company code of conduct, procedures and any other relevant policies.

16.Coaches Assistant Restaurant Managers to adhere to service standards set by the company.

17.Comply with all health and safety regulations.

18.Conduct competitive research and report trends and recommendations.

19.Support the entire restaurant operations including supervising other areas if necessary, handling special projects, running promotions, handling public relations and marketing.

WORK EXPERIENCE

OIC- Manager

Mang Inasal-Citymall Kabankalan

February 2019-Present

Assistant Restaurant Manager

Mang Inasal SM/Mang Inasal- Bais

October 2018-January 2019

EDUCATION ATTAINMENT

Tertiary Level Bachelor of Science in Hotel And Restaurant Management

2014-2018 Carlos Hilado Memorial State College Talisay City, Negros Occ.

Secondary Level Doña Hortencia Salas Benedicto National High School,

2009-2010 La Carlota City, Negros Occidental

AWARDS AND RECOGNITION

Dean’s Lister Carlos Hilado Memorial State College TalisayCity, Negros Occidental, 1st Semester AY 2016-2017

Academic Excellence Awardee Bachelor of Science in Hotel and Restaurant Management Program, March 27, 2017

CERTIFICATION ANDTRAININGS

Trainee Sage Restaurant, Baguio City, Philippines, December 2017 – January 2018.

Trainee Events and Convention Department, The Manor Hotel, Baguio City, Philippines, November –December 2017.

Trainee Housekeeping Operation, The Inns By The Oriental, Bacolod City, Philippines, April-June 2017.

Participant SaborBisaya Regional Seminar “Managing an Event as a Pro: MICE as Business, SMX Convention Center, Bacolod City, Philippines, July 19, 2017.

Participant BSHRM Skills Olympic 2017, CHMSC-Talisay, Philippines, March 1, 2017.

Organizer Restaurant Operation “ Lunch in Paris”, CHMSC-Talisay, Philippines, February 23, 2017.

Trainee Restaurant Operation, Lowela’s Cuisine, La Carlota City, Philippines, April to May 2016.

Participant Grand Convention Theme “Be Informed, Be Inspired, Get Involve” CHMSC-Talisay, Talisay City, October 7, 2016.

Trainee Shipboard Training/APEX training, ST.THERESE OF CHILD JESUS, 2GO travel, Philippines April 27 to May 1, 2016.

Participant Seminar, “Starbucks’ Excellence In Coffee And Service:

Starbucks Coffee, The District Ayala North Point, Talisay City, Philippines March 2016.

Participant Seminar, “Trends In The Hospitality And Tourism Industry:,Lopue’s East Centre, Bacolod City, Philippines,February 2016.

Participant National Convention “Innovation In Tourism And Hospitality Industry For Global Competency, SMX Convention Center Bacolod, Bacolod City, Philippines, February 2015.

Holder NC II Housekeeping Operation, First Academy Of Skills and Technology, Bacolod City, Philippines, March 28 2015

PERSONAL INFORMATION

Age : 21 years old

Birthdate :September 28, 1997

Birthplace : Silay City

Nationality :Filipino

Civil status :Single

Height :5”3

Language spoken :English, Tagalog, Hiligaynon

Special Interest : Writing, Reading, Volunteer Work and Community Involvement

CHARACTER REFERENCE

Rizalie Bustillo