Social Media Digital Marketing

NAME- JANKI SHARMA

Qualification-B.Tech in Electronics and communication

Contact no-989*******

EMAIL: ****************@*****.***

Career Objective- “ My goal is to work in a firm with professional work driven environment where I can utilize my communication,analytical and technical skills to the fullest for the welfare of my organization and work day and night to bring my organization on the top and make it shine like a star through my research abilities. This would surely help me grow while fulfilling organizational goals.

ACADEMIC BACKGROUND

s.no

Qualification-Degree/diploma/certificate

Board/ University

College/Institute/ University

Percentage/CGPA

1)

BTECH IN (ELECTRONICS AND COMMUNICATION )

GGSIPU

MAHAVEER SWAMI INSTITUTE OF TECHNOLOGY (MSIT),SONEPAT

75

2)

Xll

CBSE

MOUNT ABU PUBLIC SCHOOL SECTOR -5,ROHINI,DELHI

80.

3)

X

CBSE

MOUNT ABU PUBLIC SCHOOL, SECTOR -5,ROHINI,DELHI

74.

ACADEMIC AND EXTRA CURRICULAR ACHIEVEMENTS

●A SCHOLAR IN SCHOOL WITH A RANK NOT LESS THAN THIRD IN TILL IX STANDARD

●GOOD IN DEBATE AND ORATORY SKILLLS

●WON VARIOUS INTER SCHOOL DEBATE COMPETITIONS

●WON INTER SCHOOL KHO -KHO CHAMPION SHIP

●ELECTED AS A CLASS MONITOR IN ALMOST EVERY CLASS

●WON VARIOUS CERTIFICATES TROPHIES AND SCHOLAR BADGES FOR GOOD ACADEMIC PERFORMANCE

●ALSO PARTICIPATED IN INTER SCHOOL PLAY COMPETITION AS A MAIN SCRIPT WRITER AND AN ANCHOR

●ALSO PARTICIPATED IN ENGLISH SPELL CHAMPION

●ALSO PARTICIPATED IN INTER SCHOOL SCIENCE QUIZZ COMPETITION

IT PROFICIENCY

COMPUTER SKILLS: CERTIFICATE COURSE IN CBCA (Basic Computer Application)

OPERATING SKILLS :KNOWLEDGE OF MICROSOFT OFFICE.(POWERPOINT,WORD ETC)

INTERPERSONAL SKILLS:.

ABILITY TO BUILD RAPID RELATIONS AND TRUST

DETERMINED AND COURAGEOUS

CONFIDENT AND HARDWORKING

. Experience and job offers:

. 6 months of consolidated experience in operations

( 4 months in Genpact India Pvt ltd as technical process associate and 2 months in Magicpin as operations associate )

Currently working as a digital marketing associate in Green apple solutions

Experience in brief (till date)

●Starting with customer service,moved towards operations and now sailing in the boat of digital marketing to understand the true correlation between customer service and marketing.

●Customer service:

●Providing email chat support related to various android phones and troubleshoot the queries and raise tickets for the same.

●Operations:

●Validation of genuine customer requests through verification of payment bills using valid KPI parameters.

●Digital Marketing:

●Experience as a "Shopify expert" for a Shopify app named "Sparq Search" which is an ultimate product search and filter solution for a variety of Shopify stores.

●Promotion of app,increasing app sign-up and downloads by reviewing various Shopify stores on "Shopify and Reditt"

●Increasing fan following,no of likes and social media engagement by interacting with followers and other Shopify merchants through Shopify and reditt chats and timely followup on both the platforms.

●Well versed with all the parameters required for designing a perfect e-commerce online store.

●Active participation in different Shopify forums like feedback for store,Shopify design and Reditt forums like Review my Shopify,e-commerce and drop ship.

●Maintaining all store review and signup data in separate excel sheets.

●Writing social media posts (SMPs) for all the social media profiles on e-commerce related topics.

● Scheduling and posting app reviews and different ecommerce related articles using "Buffer Publish".

●Researching through the app test store and understanding different app features.

●Using the feature knowledge for writing help articles and blog articles to increase app familiarity.

●Used "Awesome Screenshot" tool for taking snaps of references images for help article and blog article.

●Used " Trello" to keep myself updated regarding my task cards.

●Partner creation and collaboration by finding new agencies,Shopify developers, experts, partners and Shopify companies through Google.

●Contribution in development of "app marketing strategy".

●Identification of new communities and forums for increasing app engagement and brand value.

●Providing day to day sign-up reports through " Slack".

●Written email marketing campaign once.

●Updating all necessary store sign-up data like product count,price plan,source and currency in " HubSpot".

●Used " Intercom" to keep a track of help articles and write,format and publish them.

●Good at writing poetries and articles as well.

●Basics on creation of social media graphics, presentations, posters and other visual content through "Canva".

●Currently working on basic vedio creation and editing using "Adobe premiere rush" and "Viva Vedio".

●Learning some basics of creating landing pages and email campaigns using "Mail Chimp".

●Recently started a wordpress blog of my own.

●(Ready to join immediately)

PERSONAL DETAILS

DATE OF BIRTH: 22 July,1993

FATHER'S NAME: Mr R.K Sharma

MOTHERS NAME: Mrs. Girija Sharma

CATEGORY: General

GENDER: Female

NATIONALITY : Indian

HOMETOWN: Delhi

PERMANENT ADDRESS: E-4/43,First Floor,sector 16, Rohini, Delhi -110089

PERMANENT PHONE NO: 989*******

LANGUAGES KNOWN: Hindi, English.

DECLARATION

I declare that the details above are correct and to the best of my knowledge.

Janki Sharma

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