HR Professional

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ABBY KHAYAL, ASSOCIATE CIPD

Email: ************@*******.***

Mobile: +971**-*******

Dubai, UAE

https://www.linkedin.com/in/abby-khayal

Professional Summary

Self-motivated and dedicated professional with experience in HR operations/administration plus strategic capabilities within various industries (oil/gas, shipping, banking, real estate and hospitality). Currently seeking an HR specialist/management position to further develop HR career and positively contribute to the growth of the company utilizing effective communication/management skills and HR knowledge. Areas of Capability

(Including but not limited to:)

• Recruitment and Induction • Policies and Procedures

• Payroll • Organizational Structures and Job Descriptions

• UAE Labor Laws • Employee Relations

• Coaching and Training Junior HR Staff • Training & Development Work Experience

HR & Administration Manager – Temporary Role (May 2018 - November 2018) Ikon Petroleum DMCC, Dubai, UAE (Oil, Gas & Shipping Sector) Accountable for the operation and administration of the HR Department managing eight employees. Recommended strategic methods to improve recruitment, policies, employee relation and training & development.

• Achievements: Reduced tardiness and absentee levels, increased employee engagement through staff meetings, social activities and inhouse training sessions and reduced recruitment costs.

• Recruitment - partnered with line managers to understand recruitment needs, sourced, screened CV’s, arranged interviews and liaised with external suppliers/agencies.

• Onboarding/Offboarding – managed formalities for new joiners/leavers including the induction/exit process. Advised on policies and procedures in line with company standards and DMCC regulations.

• Employee Relations & Policy Administration - prepared materials in relation to employee documentations, NOC and handling of grievances. Created and updated organizational structures and job descriptions.

• Medical cover administration - maintained policy, added new members and changes as required.

• Time attendance & leave management process – managed time attendance, leave requests and approvals.

• Records management and office management (AC/MEP Maintenance and office expansion/renovation.

• Liaised with legal counsels/lawyers and secondees for legal advice and business requirements.

• Oversaw projects, office relocation and fit out and lease management. Abby Khayal Page 2

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Property Administration Manager (2012 - 2013)

Kaizen Asset Management Services (Previously known as GS Real Estate), Dubai, UAE Managed a commercial building in Dubai Internet City and attended to tenant enquiries and resolved complaints.

• Maintained office building by enforcing rules of occupancy, inspecting vacant units, completing repairs, planning renovations, and working alongside facility-management companies.

• Managed a departmental team of four. Interviewed, trained and developed the team. HR & Administration Manager (2009 - 2011) & (2014-2017) Apollo Real Estate, Dubai, UAE

Supervised the office and its employees including HR, administration and operational tasks. Provided HR support services in recruitment, training and development and employee relations.

• Responded to employees’ work-related queries as HR operational support.

• Carried out HR procedures such as screening, interviewing, and selected potential candidates.

• Updated job postings and job descriptions for vacancies. Screened potential applicants by screening cvs, phone calls and personal interviews. Created a talent pool database.

• Executed the orientation process of new hires/recruits ensuring all paperwork is completed.

• Prepared offer letters, contracts, salary/employment certificates, confirmation letters, no objection certificates and liaised with PRO on continual basis. Processed sickness and annual leave paperwork and maintained records.

MD & HR Head (2005 - 2009)

Smart Moves Real Estate, Dubai, UAE

Established and managed a brokerage real estate company from start up to operation which included HR and operations, company branding, website optimization, marketing, Accounts and database administration.

• Recognized as Emaar’s top selling agent in 1st quarter of 2007.

• Signed an exclusive sales and marketing agreement with a Middle Eastern Developer and helped launch a residential building in Business Bay where more than 80% of the units were sold in less one year.

• Interviewed, recruited, trained and developed a team of ten sales, rental consultants plus support staff.

• Adhered to labor laws, issued employment contracts and employment visas.

• Prepared an induction training manual and implemented an orientation program for new recruits.

• Monitored absences and late arrivals and carried out disciplinary measures when necessary.

• Supervised the budget, payroll and remuneration of employees.

• Conducted employee engagement to gather feedback and identified areas of improvement.

• Involved in performance and development reviews and in disciplinary investigations. Additional Experience

-Corporate Manager (2001 – 2003) / RBS Group - NatWest & The Royal Bank of Scotland, London, UK

-Executive Assistant & IT Officer (1998 – 2000) / Four Seasons Hotel, Houston, TX and London, UK Abby Khayal Page 3

Certifications & Computer Skills

• CIPD Certification in HR Management Level 5, 2019

• UAE Labor & Employment Law – CIPD, 2018

• Certified Human Resource Management Manager Certification (CHRMM) - AIPS/KHDA, 2017

• Advanced MS Office - Word, Excel, PowerPoint, Outlook – KHDA, 2017

• Ejari Training Program (Dubai Real Estate Institute), 2010

• Oqood Training Program (Emirates Real Estate Solutions), 2009

• RERA Real Estate Practitioner Training Program, 2008

• MS Visio, Fidelio, Delphi, Crystal Reports & Masterkey Education

Masters in HR (People Management & Development)

CIPD Accredited & Equivalent to Level 7

Middlesex University, Dubai, UAE

Graduation Date: October 2020

Bachelor of Science in Hotel & Restaurant Management University of Houston, Texas, USA

Cum Laude

High School Diploma

American School in London, England

Honor Roll

Personal Details

Nationality: British

Languages: English & Arabic

Contact this candidate