Marketing Sales
Resume:
ARUN DANIEL
Address: #***, ***** ********, ******** ******, 2nd Main, Kaval Byrasandra, RT Nagar,
Bangalore – 560032
Telephone: +91-782**-*****, E-mail: ****.********@*****.*** Core Skills
Operations Team Management Key Account Management
Setting Up new Office Vendor Management Sales & Marketing Business & Product Development
Work Experience
1. KLAY Prep Schools & Daycare (Founding Years Learning Solutions Pvt. Ltd.), Bengaluru
Cluster Operations Manager Jun 2017 – Present
Manage end to end operations of 10 centers in Bangalore consisting of more than 1000 children and 300 staff members.
Responsible for operational readiness of new center roll-out.
Co-Own revenue targets of cluster with business team.
Responsible for revenue collection of more than 18 crores annually.
Analyse data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting demand and customer preferences.
Responsible for operational efficiency & service delivery.
Drive Process Control & Compliance in addition to managing Audit requirements.
Recruitment planning based on analysis of center capacity and utilization.
Evaluate performance, provide periodic feedback ensuring team member’s growth and development.
Develop training modules and conduct recurrent trainings.
Manage customer experience, reduce attritions and expand admission lifecycle.
Conduct Parent workshops and manage escalations.
Planning and execution of center level events like Parent Orientation, Sports Day, Annual Day etc.
Working closely with the marketing team to drive promotions, events and walk-ins at the centers. Key Accomplishments:
Solely responsible for the set up and launch of 6 centers with combined capacity to accommodate 850 children.
Managed 30 centers in a span of 3 years.
2. WeCare Learning Solutions (Founding Years Learning Solutions Pvt. Ltd.), Bengaluru Manager - Branding & Marketing Nov 2015 – Jun 2017
New Business Development and Key Account Management.
Responsible for assisting in the planning and implementation of marketing projects & actions in the areas of promotional programs, community relations and trade shows.
Prepare material for internal and external presentations on services, cluster plans and operational issues.
Responsible for the assessment of potential market of the cluster, development of marketing activities and coordination of promotional activities.
Assist in developing marketing policies and programs to achieve business goals.
Advise marketing leaders and other executives on industry direction and propose action plan to address changing market conditions of Early Childhood Education industry.
Develop and execute strategy for defined set of key accounts with primary responsibility for sales and driving corporate relationships.
Develop clearly defined terms of agreements for all Key Accounts.
Analyse data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting demand and customer preferences.
Responsible for identification of opportunities, mapping and prospecting them for conversion.
Tracking competitors' movement in the market as a proactive measure so as to retain the existing client base.
Develop and execute a sales strategy for key clients for increasing interactive penetration and improving operational economics.
Manage contracting, RFP, proposals, invoicing.
Key Accomplishments:
Responsible for the set up and launch of 4 centers with combined capacity to accommodate of 400 children
Key account management for 30+ clients
3. Puzzles Preschool & Daycare, Raipur
Consultant Mar 2014 – Nov 2015
Develop a business plan to start up a pre-school venture.
Conduct market research to understand the need for an early education center in Raipur and the expected response to the idea.
Arrangement of capital for the venture.
Location scouting for the school.
Acquisition of assets (school building, transport van) for the operations of the pre-school.
Setting up of the school & office (revamping building, school & office furniture).
Curriculum designing.
Prepare & implement marketing & advertisement plan.
Coordinate with various vendors for marketing & advertising activities.
Hiring of teachers & support staff.
Organizing various promotional and in-school events. 4. NIVALINK Tours & Travels Pvt. Ltd., Mumbai
Sr. Manager - Corporate Sales Sep 2012 – Nov 2013
Prepare and execute the Marketing plan (marketing and business development).
Manage and develop a strong relationship with the clients to ensure repeated business opportunities.
Evaluate, analyze & identify untapped markets.
Monitor the design and development of all marketing collaterals used for promotional purposes.
Supervise marketing related creative development
Implement e-marketing strategies to enhance channel communication.
Single contact point for all queries/issues related to new clients. 5. Global Aviation Services Pvt. Ltd., New Delhi
Executive – Passenger Sales (El Al Israel Airlines) Apr 2011 – Sep 2012 Executive – Passenger Sales (Aerosvit Ukrainian Airlines) Sep 2011 – Sep 2012
Responsible for passenger sales of both El Al Israel Airlines & Aerosvit Ukrainian Airlines
Organizing road shows for airline promotion
Interacting with various travel agents, government bodies and embassies for increasing sales Education
MBA (Aviation Management), University of Petroleum and Energy Studies, Dehradun, India
(2009-2011)
Bachelor of Business Management (BBM), Bangalore University, India
(2005-2008)
Internship
Delhi International Airport Pvt. Ltd (DIAL) – GMR June 2010 – October 2010 Completed 5 months internship when T3 was commissioned to open in July 2010 with 3 live projects
ORAT (Operation Readiness & Airport Transfer)
OTTO (On Time Take Off Performance Analysis)
Baggage Break up Flow Analysis
Personal Details
Date of Birth April 30, 1986
Languages Known English, Hindi, Malayalam
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