Jagadish Ramakrishna

I am a committed and hard working individual who enjoys challenges. In addition to strong communication skills, I am able to work e ectively in a team. I can also demonstrate advanced problem- solving skills and thrive under pressure. My drive and ambition ensure I am a valuable addition to any company

Operational manager and Client Service Specialist

Bangalore City, Karnataka. IND

e-mail : adffd0@r.postjobfree.com

Ph : +91-974*******

Skills

Project planning and development

Operations management

Cost reduction strategies

P&L Management

Logistics Management

Vendor sourcing

Purchasing and procurement

Data collection and analysis

Client Development

Project Management

Account development

Relationship building and

management

Work Experience

dfrens Management Consulting India Pvt Ltd, Account Manager - Employee Engagement, Oct 2019 ~ Jun 2020

Serve as the lead point of contact for all customer accounts Build and maintain strong, long-lasting client relationships Develop new business with existing clients and/or identify areas of improvement to meet sales quotas Ensure the timely and successful delivery of our solutions according to customer needs and objectives Makes sure clients receive requested products and services in a timely fashion Assist with challenging client requests or issue escalations as needed Prepare reports on account status

Achieve growth and hit sales targets by successfully managing the sales team Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

Identify emerging markets and market shifts while being fully aware of new products and competition status Negotiate contracts and close agreements to maximize pro ts Understand our ideal customers and how they relate to our products dfrens Management Consulting India Pvt Ltd, Operational Manager Apr 2016 ~ Nov 2019

Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational e ciency.

Protected company assets from loss such as theft or damage by setting and enforcing e ective security policies. Set, enforced and optimised internal policies to maintain e ciency and responsiveness to demands. Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.

Reviewed nancial reports each day and investigated variances with accounting sta to keep records accurate. Controlled daily business operations by devising and deploying short and long-range strategies to grow pro tability and accomplish objectives.

Built relationships with customers and managed accounts to drive revenue and pro t. Led warehouse improvement initiatives to advance operational e ciencies and increase revenue. dfrens Management Consulting India Pvt Ltd, Warehouse Supervisor & Operation specialist Jan 2013 ~ Mar 2016

Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.

Completed daily operations on time and maintained high standards of accuracy. Oversaw inventory control levels and veri ed storage and organisation processes were upheld correctly. Maintained high levels of accuracy in daily operations Projects handled

Handled 1300 pax Big picture activity for Siemens as single point of contact Handled 3000 pax Drum cricle activity for Bosch interms of product arrangements & Logistics movements & manpower Managed 6 location activity at simultaneously

Awards & Recognition

MAD (Making a di erence) (2018 – 2019)

Customer Experience

Education

VVN Collage (B.Com), Bachelor’s Degree, 2010 ~ 2013 RTM Pre University, Commerce (PUC), 2008 ~ 2010

Interest

Playing Cricket

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