Operations Leader

Paul Auxier, MHA, FASE

Draper, UT 801-***-**** ********@*****.***

Operations Leader

Clinical Operations Strategic Planning Team Coaching Business Development

Innovative healthcare leader leveraging a dual focus on people and processes to achieve operational excellence. Results-driven strategist innovating and implementing plans to optimize outcomes across multi-site practices and hospital networks. Team building extraordinaire initiating new trainings and coaching to an elevated level of performance.

Dynamic professional with a career that spans healthcare operations management and clinical consultative services. Self-motived solution driver who thrives in fast-paced, challenging situations and demonstrates commitment to excellence for continued organizational success.

COMPETENCIES

•Hospital and Practice Operations

•Cross-Functional Collaboration

•Strategic Planning & Direction

•Operations Management

•Data Analytics and Reporting

•Interpersonal Communications

•Team Building and Mentoring

•Business Development Leadership

•Hiring, Training, and Coaching

•Provider Relations/Recruitment

•Process Improvement Leader

Healthcare Expertise

PROFESSIONAL EXPERIENCE

Bristol AIM - SLC, Utah

Palliative Care Mobile Practices

Regional Provider Recruitment (2020-Furloughed)

Oversaw provider recruiting for national palliative care start up. Used multiple CRM’s to locate, interview and hire physicians, nurse practitioners and social workers.

Wasatch Neonatal LC – Orem, UT

Privately-held neonatal hospitalist practice.

Operations Administrator Practice Consultant (Full-time to Consultant) (2008 to 2019)

Oversaw daily operations for a neonatal healthcare practice, integrating a focus on continuous improvement. Managed scheduling, payroll, billing, credentialing, hiring, firing, and relationship building. Integrated a commitment to partnerships with the providers to drive continued operational success.

Strategically managed upwards of $2M in revenues

Hired 4 new healthcare providers and maintained a near perfect retention metric

Cardio-Consultants – Draper, UT

Proprietary consulting practice assisting clients in the healthcare industry.

Owner Operations Director (2004 to 2020)

Launched a proprietary firm to provide consulting to Practice Managers, Clinics, and Cardiac/Imaging Facilities. Consulted on a case by case basis to a solve the issues of a variety of healthcare/business clients.

Built a clientele of professionals in the healthcare industry, utilizing a network of referrals and fostering repeat accounts

Operated as a one-stop shop to handle a wide variety of concerns and crisis situations facing clinical medicine today

Behavioral health clinic setup

LifePoint Hospitals – Brentwood, TN

Clinical organization providing healthcare services through 89 hospital campuses across 30 states, generating $8B in annual revenues.

Market Area Operations Director (2018 to 2019)

Delivered critical leadership for 35 clinics across three markets, handling a multitude of operational functions, including P&L, budgeting, data analysis, forecasting, strategic planning, financial oversight, employee relations, compliance, training, and team management. Collaborated with hospital and corporate leadership to propel the mission of “Making Communities Healthier”.

Managed a $23M budget and maximized profitability while ensuring attention to high quality patient service

Achieved a zero management turnover – highly unusual metric of success

Steered all aspects of provider relations, including recruitment (CRM/ACT), onboarding, contracting, and credentialing

Oversaw physician offices with specialties spanning Neurology, Cardiology, Urgent Care, Primary Care, as well as RHCs

Utilized TM1, Axiom, and HOST to analyze revenue cycles and synthesized findings into actionable plans for improvement

Drove performance improvements and enhanced patient outcomes across Managed Care, PQRS, VBM, MIPS, and CIN/ACO

Coached 10 direct reports and 130 indirect staff members, instilling a focus on profitability, performance, and service

Western Neurological Associates – Salt Lake City, UT

Medical group using advanced technology and a team of specialists to diagnose and treat neurological conditions.

Executive Director (2016 to 2017)

Recruited to overhaul a failing clinical operation by spearheading critical changes across all operational functions, including provider relations, recruiting, staff training, supply management, and inventory procurement. Worked tenaciously to turn around practice and overcome challenging inexperienced owner.

Maintained relations with 6 providers, meticulously overseeing contracting, malpractice, and credentialing

Mentored a staff of 30 and prepared individuals to succeed in the workforce as the practice failed

Community Health Systems Mountain West Medical Center – Tooele, UT

38-bed medical facility with 46 providers.

Ancillary Administrator COO (2003 to 2008)

Directed operations, providing critical supervision of Diagnostic Imaging, Cardio-Pulmonary, Cardiac Catherization, Interventional Laboratory, Clinical Laboratory, Pharmacy, Dietary, Plan Operations, Environment Operations, and Physician Clinics. Assisted with the startup, restructuring, stabilization, and management of physician office operations, helping each location advance to boost profitability, productivity, and patient satisfaction.

Supervised 8-10 direct reports and an indirect staff of 115, coaching for exceptional performance outcomes

Recruited and onboarded a full-time Cardiologist to scale the Cardiology Program

Opened new multispecialty clinic to support the market strategic growth vision

Served on the Corporate Cardiac Committee and propelled leadership development as a Corporate Executive Trainer-Student/Covey/Leadership University

Moab Regional Hospital – Moab, UT

17-bed rural critical access medical facility.

Ancillary Services Director (2001 to 2003)

Oversaw operations for Diagnostic Imaging, Cardio-Pulmonary, and Clinical Laboratory. Led a team of 3 direct reports and 44 total staff members.

EARLY CAREER:

Timpanogos Regional Hospital • Cardiac Sonographer Cath Lab Technologist (PRN)

Utah Valley Regional Medical Center • Cardiac Cath Lab Sonographer Clinical Specialist

EDUCATION AND CREDENTIALS

Weber State University • Master of Health Administration

Weber State University • Bachelor of Science, Allied Health

Utah Department of Occupational and Professional Licensing • #107***-****

Registered Diagnostic Cardiac Sonographer (RDCS)—Fellow Status (FASE)

Registered Respiratory Therapist (RRT)

“Paul has a commitment to quality patient care and operations. He makes those under his direction feel like they are working as a team together toward a common goal. He is fair and kind and has a great sense of humor.”

D.P., CEO

“Paul is an outstanding leader with excellent people management and fiscal competency skills. Experience in clinical medicine allows him to recognize operations process improvement opportunities.”

C.R. Regional Quality Leader

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