Mike Dutton 402-***-**** ***************@***.*** Ponca, NE Page 1 of 3
Quality Manager
Specializing in Quality Testing & Evaluation, Systems Integration, Engineering, and Communications
A Highly adaptable professional, providing technical leadership, planning, and support for major projects. Combine diversified technical background with the US Air Force and 14+ years of experience with federal contracting companies.
»Offers expansive experience in facilitating quality test and evaluation activities and/or upgrade support. Executing Project Center related strategies as defined. Following management, test and quality standards. Quality Assurance Inspector.
»Effectively communicating with company and customers whenever necessary. Builds relationships, coordinate efforts, and drive communications across internal/external groups and stakeholders. Ensures customer satisfaction.
»Following project ensure design safety by incorporating applicable codes and standards, government codes, and sound engineering design practices. Facilitates equipment design reviews, inspections, quality control and condition monitoring within known areas of expertise. Prioritized Time management.
»Facilitating conflict resolution between the offsite, onsite and overseas teams. Focuses on creating collaborative environments and introducing improvements for project delivery and effectiveness.
Core Strengths & Knowledge Base
Facilities and Operational Systems Maintenance Management Excellent organizational skills Operational Systems Integration Extensive experience w/ Microsoft Office Engineering Trade Studies for Integration & Systems Design
Career Overview
Ponca Nursing Home and Assisted Living - Maintenance manager & Transportation: Facilities Maintenance 2017-2020
Maintained and coordinated all facility, HVAC, Plumbing, Fire suppression, Electrical, Electronic security wander-guard, grounds keeping, Fire inspections and emergency drills and miscellaneous upkeep.
Science Applications International Corporation (SAIC) 2009-2013
Project Manager – Joint Capabilities Technology Demonstration Operational Manager Support
Client: US Strategic Command (USSTRATCOM) Space & Missile Defense C4 Division
»Gathered operational requirements for developer as well as prepared the management, plan, concept of operations, tactics, techniques, and procedures; oversaw a team of government contractors. Partnered with an independent assessor to determine effectiveness.
»Led planning, support, and overall direction for the Integrated SATCOM – GIG Operations & Management upgrade that increased awareness of new satellite communications and near real-time capability among key users.
»Effectively managed site supervisors and subcontractors to ensure efficient and effective workforce utilization. Developed plans that were appropriate, comprehensive and effective in the scheduling of crews and subcontractors for the successful completion of work.
»Coordinated with the customers on a regular basis providing continual updates regarding project status and issues to effectively manage customer expectations. Developed and grew customer relationships to expand market and build recognition.
»Supported operational project management as well as provided technical assistance for the development, testing, implementation, and operation of hardware/software systems for two JCTDs.
»Bridged efforts among diverse agencies by planning and executing operational demonstrations at DoD facilities.
»Led team meetings with Office of the Secretary of Defense, USCYBERCOM, DISA, ARSTRAT, USSTRATCOM and as well as provided direct support to Combatant Commands, DoD operations, and federal agencies.
»Contributed to working groups in order to develop and refine requirements, architectures, and project design; prepared other documentation, including reports and agencies, to support development and fielding.
Northrop Grumman 2004-2009
Communications Operations & Maintenance Lead and Launch Integration Engineer
Client: NRO Operations Squadron - Office of Space Launch [Schriever AFB, CO]
»Functioned as project manager for national, commercial, and DoD satellite and booster launches that included: satellite operations control, remote ground facility, communications support interface, telemetry data relay satellite operations, reduced rate telemetry system, and launch range data controller.
»Oversaw 17 launch operational integration engineers for booster and satellite telemetry collection from remote stations, NASA data collectors, communications, processing telemetry, range assets, and command and control.
»Provided mandatory and required data products to national DoD customers.
General Dynamics Corporation 2001-2004
Principal Project Engineer/Project Manager – NRO Communications Support [Schriever AFB, CO]
»Served as principal maintenance engineer in integrating communications solutions for the NRO and DoD customers as well as functioned as a lead for NRO launch communications support.
»Coordinated and facilitated solutions between NRO OPS and external users as well as prepared checklists, drawings, and other documentation for technicians and network entities for each event support activity.
»Determined requirements and represented the communications element in all launch and communications meetings.
»Led all communications aspects of a major launch from concept to completion; served as interface between all NRO, DoD, and civilian stakeholders as well as handled scheduling and workflow distribution for technicians.
»Experience with various project engineering, management, and communications integration roles in support of national, DoD, and commercial launches and exercises for rockets and satellites.
US Air Force: Air Force Space Command (AFSPC); Strategic Air Command (SAC); and Air Combat Command (ACC) 1997-2001
Project Test Manager – AFSPC Space Warfare Center, Joint National Integration Center [Schriever AFB, CO]
»Defined testable measures of performance and effectiveness along with reliability, maintainability, and availability (RMA) for operational assessments based on customer requirements; coordinated support with MAJCOM stakeholders.
»Built and managed integrated test team for test and evaluation activities, including concept and technology demonstrations, data analysis, field testing, reporting, plan development, and briefings provided to MAJCOM.
»Oversaw schedule and cost performance; presented test results in support of procurement/acquisition processes.
»Developed solutions and provided recommendations to resolve complex test and evaluation problems.
»Headed test and evaluation for $250M in upgrades for the AFSCN, including WAN interface units, data archival systems, and ground-based optical space surveillance systems; led 12 testers in 12 global locations for execution.
»Awarded Senior NCO of the Quarter and Test Team of the Year; received the Air Force Meritorious Service Medal.
Chief of Booster Electrical & Space Operations & Maintenance Sections - AFSPC 2nd SLS [Vandenberg AFB, CA] 1993-1997
»Drove launch communications infrastructure and performed build-up and maintenance activities on small and medium spacelift (Atlas, Delta, Pegasus, and Scout) Space Launch Vehicles; oversaw Integrated Logistics Systems (ILS) contractor.
»Directed a booster maintenance processing branch, operational planning and oversaw total quality management.
»Held role in gathering initial requirements for the Evolved Expendable Launch Vehicle (EELV), SLV follow-on, and deployment; led a team of six electrical maintenance technicians.
»Oversaw clean room build-integration to launch operations and maintenance on multiple US satellites.
Director of ICBM Trainer Maintenance - Grand Forks AFB, ND 1991 - 1993
»Directed and coordinated all operations, maintenance and logistical support of $6M maintenance trainers and equipment.
»Supervised the daily maintenance activities of six electrical and mechanical technicians.
»Streamlined the trainer maintenance operations.
»Personally qualified in 203 operational maintenance tasks.
»Implemented 11 cost and time saving procedural improvements.
»Hailed as the Organization’s Professional Performer on three occasions.
»Tracked and reported materiel deficiencies, utilization histories, supply status and maintenance records - earning a flawless inspection from the Inspector General, contributing to an Excellent rating for the entire organization.
»Facility Manager for two ICBM maintenance training and classroom buildings.
Assistant Director - Electro-Mechanical Team Training Section - Grand Forks AFB, ND 1990 - 1991
»Managed and supervised a team of six highly skilled maintenance instructors.
»Master Maintenance Instructor. Implemented 66 cost/time saving procedural improvements.
»Became the Senior Electro-Mechanical Maintenance Trainer.
»Instructed systems maintenance, command and control, power distribution, electrical and mechanical checkout, trouble analysis, repair practices, systems analysis, and theory of operation for 120 deploying maintenance team students in initial qualification and recurring training. Created and revised over 200 maintenance lesson plans.
Master Team-Chief/Technician - Electro-Mechanical Team - Grand Forks AFB, ND 1989 - 1990
»ICBM Team Lead for maintenance.
»Directed a team of four technicians in troubleshooting, analysis, repair and installation of subsystems, electrical power generation and distribution systems.
»Restored critical systems back to operation and minimized equipment downtime.
»On-site supervisor and single point of contact for maintenance performed on 165 complexes deployed over 7500 sq. miles.
»Maintained constant 99.9% operations rate. Awarded ICBM Master Maintenance Technician.
Shift Lead ICBM Maintenance Support Section - Grand Forks AFB, ND 1988 - 1989
Electro-Mechanical Systems Maintenance Technician - Trainer Maintenance - Chanute AFB, IL 1986 - 1988
Electro-Mechanical Systems Maintenance Technician - Minot AFB, ND 1982 - 1984
Quality Assurance Inspector and Tool Setter Apprentice Machine Shop - North Arlington, NJ 1978 - 1981
Additional experience includes: Small group leader in many Church organizations; and Worked as a Radio & Television Broadcast Engineer in Grand Forks, ND; Lompoc, CA; and Comayagua, Honduras. Nursing Home Chaplain/Minister
Education & Licenses
»Bachelor of Science in Engineering, Telecommunications (Magna cum Laude) Colorado Technical University
»Associate of Science in Telecommunications Electronics Technology Colorado Technical University
»Associate of Science in Electronic Systems Technology Community College of the Air Force
»Licensed FCC Broadcast Engineer (Current)