Manager Assistant

Colleen M. Burns

** *********** ******

Boston, Massachusetts 02116

617-***-****; *******.*.*****@*****.***

Experience

*/****-*/**** ****** Senior Life, Roslindale, Massachusetts Palliative Care Chaplain, Department of Medicine

• Member of interdisciplinary team coordinating care for patients, families and staff.

• Participated in care planning meetings, goals of care conversations, and spiritual support. 10/2018-10/2019 Beth Israel Deaconess Medical Center, Boston, Massachusetts Interfaith Chaplain, Spiritual Care & Education Department

• Regular weekday coverage for assigned floors; weekend and overnight on-call shifts.

• Provided spiritual care and emotional support for patients, families and care team. 9/2017 – 5/2018 Brigham & Women’s Hospital, Boston, Massachusetts Chaplain Resident, Spiritual Care Department (CPE units 3,4 and 5)

• Member of interdisciplinary clinical team; spiritual care provider.

• Responsibilities included: covering assigned floors; carrying the pager for on-call shifts both day and overnight; providing religious rituals and prayer services for patients and families; participating in ethics rounds; leading noontime worship services.

2015 & 2016 Chaplain Intern (CPE units 1and 2)

9/2015 - 1/2016 Salesian Lay Missioners, Morobo & Gumbo, South Sudan Missionary

• Helped start-up a new mission site; taught English and spirituality to South Sudanese novices; managed a primary school for internally displaced children. 2012 - 2013 Saint Cecilia Parish, Boston, Massachusetts Consultant (pro bono), Roman Catholic parish.

• Performed organizational review, including interviews with staff, documentation review, comparative analysis of other parishes, and group dynamics assessment.

• Conducted regular coaching and team building sessions with staff. 2006 - 2012 Public Consulting Group, Boston, Massachusetts Practice Area Manager, Management consulting firm working exclusively in the public sector. Member of senior management team.

• Launched and managed PCG’s International Practice Area.

• Responsible for hiring and developing teams of consultants, selling new business, developing technology solutions, developing and managing budgets, and creating the overall strategy for PCG’s expansion into international markets.

• Managed PCG’s first European Union project, coordinating partner organizations in the UK, Germany, The Netherlands and Lithuania.

Associate Manager

• Managed projects and teams in the education sector, including a multi-year project to develop a comprehensive education datawarehouse for the New Jersey State Department of Education, and a data analytics system for a Gates Foundation funded initiative.

• Led PCG’s acquisition activity in the education sector, including the acquisition of a data analytics company in Montreal, Canada to expand PCG’s presence outside the United States.

• Developed and managed PCG’s first corporate learning program to provide professional development for its consultants; created mentoring program. 2004 - 2005 The Learning Together Company, Greensboro, North Carolina Senior Vice President, Early stage, K-12 education company. Member of four-person senior management team committed to growing the company to profitability, while improving educational opportunities for our nation’s highest-risk students. Burns/2

2002 - 2004 MAB Community Services (formerly Massachusetts Association for the Blind), Brookline, Massachusetts Chief Development Officer, Non-profit organization providing services for individuals with disabilities. Member of four-person senior management team; overall responsibility for planning, fundraising, marketing, media and public relations.

2001 - 2002 Massachusetts Business Alliance for Education, Boston, Massachusetts Consultant/Policy Analyst, Non-profit organization engaged in education reform and public policy. Developed business plan, including organizational structure, work plan, accountability system and fundraising strategy and goals.

1997 - 2002 FNS, Inc., Boston, Massachusetts

Treasurer (pro bono), Non-profit organization that provides food program for the homeless. Completed a $300,000 capital campaign to renovate facilities. 1992 - 1994 The First National Bank of Boston, Boston, Massachusetts Assistant Vice President, Specialized Finance - High Technology Division Relationship manager for 20 high technology/biotechnology companies. 1991 - 1992 Deloitte & Touche Management Consulting, New York, New York Senior Consultant, General management practice in a variety of industries and functional areas. Summer 1990 United States Agency for International Development, Bangkok, Thailand Consultant, Private Sector Initiatives Division

Independent consultant contracted to analyze the role of USAID in Thailand. 1987 - 1989 Manufacturers Hanover Trust, New York, New York Associate, Banking and Corporate Finance

Relationship manager for 15 multinational companies headquartered in the New York metropolitan area. Education

Academia Contacto, Madrid, Spain

Intensive Spanish language program, October 2019 - March 2020 Boston College School of Theology and Ministry, Chestnut Hill, Massachusetts Master’s degree in Theological Studies, May 2015.

Harvard University, Graduate School of Education, Cambridge, Massachusetts Master’s degree in Education, 2001.

Yale University, School of Management, New Haven, Connecticut Master’s degree in Business Administration, 1991.

Hamilton College, Clinton, New York

Bachelor of Arts, Economics with Honors, 1987.

Soper Research Prize in Economics, McKinney Public Speaking Award. Community Service & Interests

Contemplative Leaders in Action, former Advisory Board member Mission Trips to Haiti, India and South Sudan

Habitat For Humanity volunteer

MAB Community Services, TWAV, former Board of Trustees & Chair of Development Committee Boston, Chicago, NYC, Rome Marathons

Reading, meditation, travel.

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