P R O F E S S I O N A L P R O F I L E
CV
CONTACT
*********@*****.***
+27(0)82 974 2788
ABOUT ME
I am a hardworking individual
and always achieve the targets
that I set for myself. Some of my
strong points is that I am target
driven and can work exception-
ally well under pressure. I don’t
need any supervision because
I know what is expected of me.
I have throughout my career
achieve the ultimate results that
I am very proud of. I have now in
my career turned 4 non profit
stores into profitable stores.
I am a go getter and whatever
I do, perform to the best of my
ability. My administration skills
are excellent, especially when it
comes to safekeeping and filing.
The experience I have gained
from the Retail Industry for the
past 27 years has been very
valuable to me.
PROFILES
Financial Administrator
Business Manager
Branch Manager
Branch Administrator
Payroll Administrator
WENDY LAAS
BRANCH MANAGER
Planning, coordination and management of business operations, business practice, materials and asset management, merchandising, displays, marketing and advertising, product sales promotions, debtors manage- ment, staff training and development, stock room management and customer liaison, upholding company policies and procedures. Excellent people management and leadership skills, participation, result orientated management style and trader abilities. An innovative problem solver skilled at business operational trends, problem areas and business and business operations.
A professional business manager, branch manager, administrator with extended diversified experience and exposure in business planning, coordination and management of business operations, business practice, materials and asset management, merchandising, displays, marketing and advertising, product sales promotions, debtors management, stock rotation, human resource management, staff training and development, stock room management and customer liaison, upholding company policy and procedures.
Focus on profits in growth with strong strategic vision coupled with overall business development, business stability achieving budgeted nett profit for the business entity.
Ability to lead from the front in executing business responsibilities and meeting deadlines with the ability to function under pressure. Excellent communication, interpersonal, organisational and management skills, exercising a high standard of human relations and personal integrity, maintaining a high premium on responsibility and reliability. P R O F E S S I O N A L P R O F I L E
EDUCATION
ADVANCED EDUCATION
P R O F E S S I O N A L D E V E L O P M E N T C O U R S E S CV
CONTACT
17 Willowdene, Pretoria
*********@*****.***
+27(0)82 974 2788
ABOUT ME
I am a hardworking individual
and always achieve the targets
that I set for myself. Some of my
strong points is that I am target
driven and can work exception-
ally well under pressure. I don’t
need any supervision because
I know what is expected of me.
I have throughout my career
achieve the ultimate results that
I am very proud of. I have now in
my career turned 4 non profit
stores into profitable stores.
I am a go getter and whatever
I do, perform to the best of my
ability. My administration skills
are excellent, especially when it
WENDY LAAS
BRANCH MANAGER
Profit and loss control, human resources management, business develop- ment and growth, budget management and control, management planning and restructuring, administrative/ financial management and control, operational management, business vision and values, business planning and operations, marketing strategies and development, promo- tional marketing and sales, business marketing trends, product knowledge, product promotions and advertising, employment equity management, logistics, performance management and training. Matriculation Certificate – Potchefstroom Technical College. VIP payroll Academy Certificate – Payroll Administrator Course, VIP Payroll Academy Certificate – Payroll Processing Course Retail Business Management Certificate
comes to safekeeping and filing.
The experience I have gained
from the Retail Industry for the
past 27 years has been very
valuable to me.
PROFILES
Financial Administrator
Business Manager
Branch Manager
Branch Administrator
Payroll Administrator
2019:
Allan Gray Certificate
2016:
Computer Proficiencies Atwork
Spotlight
Workpool
2013
Excell
2012
Recruitrite
IR Initiators
IR Chairing Cases
Ohasa Act, Compliance Training
Member of a Team
Excel and Outlook
WFM and Goldstar
2011:
IR and Disciplinary Procedures
2010:
Performance Management
Safety security & Housekeeping
Work Values and Ethics
2003
Outlook – MS Word Ceres
Vip Payroll
WFM (Workflow Management)
2003
Outlook – MS Word Ceres
Vip Payroll
WFM (Workflow Management)
P R O F E S S I O N A L E X P E R I E N C E
CV
CONTACT
17 Willowdene, Pretoria
*********@*****.***
+27(0)82 974 2788
ABOUT ME
I am a hardworking individual
and always achieve the targets
that I set for myself. Some of my
strong points is that I am target
driven and can work exception-
ally well under pressure. I don’t
need any supervision because
I know what is expected of me.
I have throughout my career
achieve the ultimate results that
I am very proud of. I have now in
my career turned 4 non profit
stores into profitable stores.
I am a go getter and whatever
I do, perform to the best of my
ability. My administration skills
are excellent, especially when it
comes to safekeeping and filing.
The experience I have gained
from the Retail Industry for the
past 27 years has been very
valuable to me.
PROFILES
Financial Administrator
Business Manager
Branch Manager
Branch Administrator
Payroll Administrator
WENDY LAAS
BRANCH MANAGER
Fisher Dugmore Financial Services – Silverlakes – 2016 - Current House and Home – Six Fountains, Witbank 2012 – 2016 General Management to ensure growth of the business entity optimising revenue and profitability. Branch administration human resources management IR and disciplinary procedures.
Ensure effective and efficient management and control of the running operations of the branch, business operational planning and regulating marketing strategies, sales and advertising, product promotions, sales analysis, projected profits and target setting. Monthly financial reports, sales and income budgets, expense control, branch administration, risk management, stock administration and control, merchandising, logistics administration, human resource management, performance management, employment equity, recruitment, staff training and coaching. Bradlows – Pretoria & Witbank 2003-2012 Branch Manager Responsibilities include full bottom-line responsibility for the commercial viability, growth of the business entity optimising revenue and profitability.
Ensure effective and efficient management and control of the running operations of the branch, business operational planning and regulating marketing strategies, sales and advertising, product promotions, sales analysis, projected profits and target setting. Monthly financial reports, sales and income budgets, expense control, branch administration, risk management, stock administration and control, merchandising, logistics administration, human resource management, performance management, employment equity, recruitment, staff training and coaching. Conduct in-store product launches and sales promotions on slow moving stock.
Set, review and update branch business plan.
P R O F E S S I O N A L E X P E R I E N C E
CV
CONTACT
17 Willowdene, Pretoria
*********@*****.***
+27(0)82 974 2788
ABOUT ME
I am a hardworking individual
and always achieve the targets
that I set for myself. Some of my
strong points is that I am target
driven and can work exception-
ally well under pressure. I don’t
need any supervision because
I know what is expected of me.
I have throughout my career
achieve the ultimate results that
I am very proud of. I have now in
my career turned 4 non profit
stores into profitable stores.
I am a go getter and whatever
I do, perform to the best of my
ability. My administration skills
are excellent, especially when it
comes to safekeeping and filing.
The experience I have gained
from the Retail Industry for the
past 27 years has been very
valuable to me.
PROFILES
Financial Administrator
Business Manager
Branch Manager
Branch Administrator
Payroll Administrator
WW EE NN DD YY LL AA AA SS
BRANCH MANAGER
Bradlows – Pretoria & Witbank 2003-2012 Branch Manager Responsibilities
Building and maintaining strong customer relations through effective problem solving on outstanding complaints and customer queries. Ensure daily implementation of security systems regarding receiving and despatch of stock.
Initiate staff disciplinary action and procedures when needed. Beares Furniture Potchefstroom – June 1998 – November 2002 Branch Manager
Provided and maintained an effective and efficient management, marketing and sales system, optimising growth, building business stability. Responsibilities included operational management, growth and stability of the branch, marketing and sales, product and sales promotions, displays, merchandising, stock replenishment, stock takes, stock management, profit and loss control and management, staff recruitment, financial reports, admin management, human resources management, staff training and development, performance management.
Building and maintaining strong client relations, ensuring that an outstanding service is provided to clients and that any problems are resolved without delay, maintaining good customer service and support. Maintained, updated and acted on information and instructions received from head office on a daily basis. E.g. Policy and procedures updates, e-mails, marketing etc. Managed and controlled float banks, cash register takings, cash up and reconciliation in accordance with the store reports. Initiated staff disciplinary action and procedures where applicable. P R O F E S S I O N A L E X P E R I E N C E
PERSONAL
CV
CONTACT
17 Willowdene, Pretoria
*********@*****.***
+27(0)82 974 2788
ABOUT ME
I am a hardworking individual
and always achieve the targets
that I set for myself. Some of my
strong points is that I am target
driven and can work exception-
ally well under pressure. I don’t
need any supervision because
I know what is expected of me.
I have throughout my career
achieve the ultimate results that
I am very proud of. I have now in
my career turned 4 non profit
stores into profitable stores.
I am a go getter and whatever
I do, perform to the best of my
ability. My administration skills
are excellent, especially when it
comes to safekeeping and filing.
The experience I have gained
from the Retail Industry for the
past 27 years has been very
valuable to me.
PROFILES
Financial Administrator
Business Manager
Branch Manager
Branch Administrator
Payroll Administrator
WENDY LAAS
BRANCH MANAGER
Elgro Hotel Potchefstroom March 1984 – November 1987 Senior Bookkeeper
Bookkeeping to trial balance.
Salaries and Wages.
Debtors and creditors accounts
Daily and monthly cashbook entries and balancing.
Payroll administration and documentation debtors and creditors administration and filing general administration and filing Customer and Suppliers Liaison Education
Matriculation Certificate
High School Gymnasium, Potchefstroom Advanced Education Retail business management – 2001 Accredited by TUKS Management Principles
Financial Management
Human Resources Management
Marketing and Operational Management
VIP Softline Payroll
VIP Payroll 1 & 2
VIP Payroll Administration
Vip Payroll Processing
Languages : Afrikaans – speak read and write excellent English – speak read and write excellent
Date of birth: 25 September 1963
Id number: 630**********
Drivers Licence : Code 08 (light passenger vehicle) Marital Status : Divorced
Children : 2 – Mashinke 38 years and Claudine 34 years 4 Grand Children
COMPUTERS PROFICIENCIES
CURRENT EMPLOYMENT
CV
CONTACT
17 Willowdene, Pretoria
*********@*****.***
+27(0)82 974 2788
ABOUT ME
I am a hardworking individual
and always achieve the targets
that i set for myself. Some of my
strong points is that I am target
driven and can work exception-
ally well under pressure. I don’t
need any supervision because I
know what is expected of me. I
have throughout my career
achieve the ultimate results that
I am very proud of. I have now in
my career turned 4 non profit
stores into profitable stores. I
am a go getter and whatever i
do, perform to the best of my
ability. My administration skills
are excellent, especially when it
comes to safekeeping and filing.
The experience i have gained
from the retail industry for the
past 27 years has been very
valuable to me.
PROFILES
Financial Administrator
Business Manager
Branch Manager
Branch Administrator
Payroll Administrator
WENDY LAAS
BRANCH MANAGER
MS Word,Windows, Ceres, Sap, VIP Payroll, Powerpoint Noteworthy Achievements and Awards:
Best Performing Business Manager – 2007 Certificate of Merit – June 2006 Certificate of Merit – May 2006
Certificate of Merit – September 2005 Certificate of Merit – August 2005 Best Performing Business Manager – 2004 Best Performing Business Manager – 2003-2004
Relyant Profit Sharing – 2001 Outstanding Performance – August 2002 Outstanding Performance – July 2002
Outstanding Performance - January 2002
Executive Sales Club Award – Achieving Individual Sales in Excess of 1 Million 2000
No 1 North West Region – Sales December 1999 no 3 North West Region – Sales November 1999 no 3 North West Region – Sales October 1999 Job Description:
Fisher Dugmore Financial Services
FSP Administrator
Job Responsibilities:
Assets under Management
Switches
Withdrawals
Broker Appointments
Change of beneficiaries
Tax Certificates
Online administration of all product providers
Triplog maintenance
Administration of Company forms and documents
Submission and administration of bank account applications, Section 14 transfers.
CURRENT EMPLOYMENT CONTINUES
REFRENCES
CV
CONTACT
17 Willowdene, Pretoria
*********@*****.***
+27(0)82 974 2788
ABOUT ME
I am a hardworking individual
and always achieve the targets
that i set for myself. Some of my
strong points is that I am target
driven and can work exception-
ally well under pressure. I don’t
need any supervision because I
know what is expected of me. I
have throughout my career
achieve the ultimate results that
I am very proud of. I have now in
my career turned 4 non profit
stores into profitable stores. I
am a go getter and whatever i
do, perform to the best of my
ability. My administration skills
are excellent, especially when it
comes to safekeeping and filing.
The experience i have gained
from the retail industry for the
past 27 years has been very
valuable to me.
PROFILES
Financial Administrator
Business Manager
Branch Manager
Branch Administrator
Payroll Administrator
WENDY LAAS
BRANCH MANAGER
Job Description:
FSP Administrator
Job Responsibilities:
Liaison with clients and service providers.
Liaison with accountants.
General assistance in all areas of the business operations Login and Password maintenance for all service providers Early Retirement quotes
Development Courses:
Allan Gray Assistants Academy – 2019
Desiree Barnard: 083-***-****
Fisher Dugmore Financial Services
Peter Clem: 072*******
House and Home
Rudi Leppan: 071*******
House and Home
Wendy Smith: 082*******
Bradlows