Pharmacy Technician

Julie L. Vargas

*** ******** ****, *** *******, TX 78245

240-***-**** or ********@*****.***

PROFESSIONAL SUMMARY

Highly experienced and diversified pharmacy technician giving total dedication to each assigned service or position. Recognized for leadership, analytical and strategic skills. Eager to assist and compassionate to all colleagues, healthcare providers, and patients

• Management

• Supervisor

• Evaluator

• Leadership

• Instructor/Trainer

• Procurement

• Process Improvement

• Secret Clearance

EXPERIENCE

• Managed department of pharmacy for 18 months holding a higher-level position demonstrating full competency and strategic decision making and skills to include 35 staff members at Fort Folk, LA

• Immediate supervisor to two civilian technicians, three Soldiers, and was responsible for the welfare of a team of an additional 16 Soldiers outside of pharmacy while still managing the Vicenza Clinic pharmacy department

• Responsible for overall efficiency and department operations within the Vicenza Clinic, to include 10 staff members

• Supervised outpatient pharmacy for 12 months holding the position of a higher-ranking individual demonstrating full competency and strategic decision making and skills, to include 30 staff members

• Immediate supervisor and evaluator for eight civilian pharmacy technicians and seven Soldiers/Sailors in the outpatient pharmacy for Walter Reed in Bethesda, MD

• Created a contingency book explaining all supervisory roles and functions, steps for procuring all medication and supplies, narcotic procedures, point of contacts regarding all potential issues, and all other information needed to maintain a successful pharmacy mission in my absence

• Played a major role in the development of a drive-thru pharmacy during the COVID-19 phase; was highly successful and acknowledged publicly with high praise from the Commanding General

• Managed inpatient critical care pharmacy ensuring the accuracy of preparation and delivery of 16,000 unit dose and 5,500 sterile products on monthly basis

• Immediate supervisor and evaluator for one civilian pharmacy technician within the critical care pharmacy

• Responsible for pharmacy procurement and inventory of all drugs, medical supplies, and operational supplies required in the provision of pharmacy services, ensuring the highest quality products are acquired at the lowest price and that items are available when needed, processed receipts for accountability

• Assisted in the development of the European Army Controlled Substance policy, which is used in the United States Army pharmacies across Europe to improve accountability and security

• Independently provided monthly controlled substance training for technicians, pharmacists, and the inspectors, which reports the 100% accountability of all narcotic movement, transaction reports, and all destruction of meds

• Assisted in the implementation and acted as the Point of Contact (POC) for an accountability program ensuring all medications prescribed after hours from nine outlying clinics and emergency rooms were entered into the patient’s medication profile, thus improving medication reconciliation and patient safety

• Established performance improvement project by pre-filling over 500 outpatient medications monthly which decreased outpatient pharmacy wait times by 20%

• Established performance improvement project by pre-filling over 150 surgical dental medications monthly which decreased patient’s wait time by 70%

• Reduced narcotic delivery shipment time of eight weeks to a 10-14-day shipment by coordinating with the main supplier, overseas shipping company, and the chain of command. Increased mission readiness by 90%

• Increased efficiency of the critical care pharmacy by implementing an electronic ordering system which reduced time spent ordering and allowed time for other daily duties; saving hours of time as well as revamping the entire section making medications more accessible to include separating Look Alike – Sound Alike medications, preventing potential errors

• Ability to troubleshoot operational problems, solve problems and make recommendations for appropriate action while being in a remote location with little access to major facilities or immediate technicians

• Triaged phone calls from patients/physicians addressing issues. Required to evaluate problems and provide appropriate solutions or refer to the pharmacist when the problem is beyond the level of clinical knowledge or expertise

• Assisted and encouraged patients in enrolling in loyalty programs such as mail order pharmacy, Relay Health

(confident messaging system), and Tricare On-Line (medical access portal) resulting in time saving measures

• Continuously worked with Pharmaco-Logists for prescription reimbursement, receiving, and returning of approximately $100,000 quarterly to the annual budget

• Established standards for 22 monthly scheduled clinic and ward inspections for the hospital as well as four outlying clinics, decreasing deficiencies by 80% in accordance with The Joint Commission

• Coordinated and conducted oncology calculations training for professional development for all military and civilian pharmacy personnel, which dropped error rates by 50%; developed weekly classes for Oncology Pharmacy, providing continuity of work and process improvement through constant instructions and updates

• Hand selected to train five oncology pharmacy residents to function independently and compound on a weekend on-call status

• Assisted in the compounding and dispensing of over 18,000 chemotherapy medications with less than 1% error rate

• Immediate supervisor and evaluator for three civilian pharmacy technicians and one Soldier for the oncology pharmacy

• Revamped and conducted monthly pharmacy security checks leading to recognition by the Fort Polk Physical Security Office for being an exemplary model

• Responsible for an $11 million supply budget, decreased inventory waste over 30% of high dollar medications and reduced procurement by 5 days while enforcing strict guidelines before purchasing

• Volunteered to take lead of $150,000 pharmacy renovation project that finished 40 days ahead of schedule with zero safety incidents and no negative impact to pharmacy workflow

• Implemented and trained inpatient pharmacy staff to comply with required monthly data accountability reports, thus raising monthly productivity from a previous zero status to a 100%

• Established Pharmacy Technician monthly subscription letter for the department allowing technicians to earn mandatory credit hours for re-certifications

• Oversaw the hazardous waste program and ensured all hazardous medications were stored appropriately and properly wasted according to policy and state regulation

• Managed pharmacy scheduling for all pharmacist and technicians within each section of the department for 35 employees at Fort Polk, LA

• Created six additional medication crash carts throughout the hospital for backup and emergency purposes preventing delay of urgent care

• Organized and implemented the pharmacy department’s first annual Mock Spill Drill for hazardous medications

• Strategically revamped the administrative aspects of the oncology pharmacy increasing the efficiency of documentation and monitoring of ongoing projects

• Seamlessly maintained, secured, and integrated over $4 million in medications to Fort Belvoir, VA and National Military Medical Center, MD after the closing of Walter Reed Army Medical Center in Washington, D.C.

• Received recognition from the Chief Pharmacist of all Forward Operating Army Bases (FOB) in Iraq as a gold standard for pharmacy operations and improvements during Operation Iraqi Freedom

• Created patient education sheets for prescribed medications as well as auxiliary labels for medication warnings from a non-existent status, increasing patient safety by 90%

• Managed inpatient critical care pharmacy ensuring the accuracy of preparation and delivery of 16,000 unit dose and 5,500 sterile products on monthly basis

• Recognized by the Pharmacy Manager for managing the critical care pharmacy and staying within all Standard Operating Procedures

• Successfully trained non pharmacy personnel on multiple occasions to fill temporary pharmacy shortages

• Guided multiple Soldiers in developing degree plans, earning their associate degrees, and mentored them resulting in earning next promotional status

EMPLOYMENT HISTORY

• Vicenza Army Health Clinic, Dept of Pharmacy, Vicenza, Italy, August 2016 – June 2020

• Bayne Jones Army Hospital, Dept of Pharmacy, Fort Polk, LA, February 2013 - June 2016

• Walter Reed National Military Medical Center, Dept of Pharmacy, Bethesda, MD, Sept 2011 - February 2013

• Walter Reed Army Hospital, Dept of Pharmacy, Washington D.C., March 2009 to Sept 2011

• Camp Taji, Department of Pharmacy, Taji, Iraq, May 2008 to February 2009

• Walter Reed Army Hospital, Dept of Pharmacy, Washington D.C., July 2006 to May 2008

• Hanau Health Clinic, Dept of Pharmacy, Hanau, Germany, July 2001 to July 2006 EDUCATION

• Bachelor of Science in Management Studies, University of Maryland Global College (Dec 2019)

• Associates of Health Care Administration, University of Phoenix (Mar 2008)

• Leadership Management Course, Army (Dec 2019)

• High School Diploma, Santa Fe Spring, CA (June 1992)

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