Sales Manager

LUIS A. MANZANO-BAHAMONDE

P.O Box **** Bayamón, Puerto Rico 00959 939-***-**** ****.******@*****.*** https://www.linkedin.com/in/luismanzano787/

PROFFESIONAL SUMMARY

Energetic and driven Lean Yellow Belt Certified Industrial Engineer with significant experience working in the pharmaceutical, medical devices, financial & insurance industry. Possesses great project management, demand planning, inventory, continuous improvement, lean and analysis skills. Demonstrated ability to guide and motivate cross functional and global team to accomplish goals. A former campus ambassador leader for the company with specific experience recruiting at the University of Puerto Rico. Bilingual – Spanish and English. Core Competencies Include:

• SAP/ERP planning • Cost Improvement

• Visio • Kanban Pull

• Lean Manufacturing • Time study

• Microsoft Project

PROFESSIONAL EXPERIENCE

Project Manager/ IT Process Improvement Analyst

IDEAnovations, LLC (April 2020 – Present)

• Revised and documented processes of Information Technology of an Insurance Company.

• Provided workshops and brainstorming sessions to identify opportunity areas and quick wins.

• Develop workflows for different IT processes and established standard operating procedures.

• Implemented and provided support on improvements and potential quick wins. Project Manager

IDEAnovations, LLC (December 2019 – March 2020)

• Improved Prospects Registration, New Business & Billing processes for Commercial & Personal Lines.

• Managed the implementation of AMS 360 application for the Colonial Agency Division on time

& within budget.

• Drove weekly follow up meetings to monitor project’s milestones & schedule on time.

• Performed assessments for process improvement & identified opportunity areas on 40 different Financial & Operational processes.

• Performed 3 workshops to redesign 8 different operational processes to improve manual data entry.

• 19 of 32 action items were closed during the project’s established timeline.

• Provided recommendations of different alternatives to perform the processes eficienttly by preparing “to be” flowcharts to comply with business needs. Project Coordinator

IDEAnovations, LLC (April 2019 – November 2019)

• Managed the implementation of software application for Anti Money Laundering in the Financial Crimes Compliance (FCC) Division.

• Leaded weekly follow up meetings to monitor project’s milestones & schedule.

• Communicated requirements to external vendor such as: Nice Actimize, Evertec & Lexis Nexis.

• Created Business Requirement documents to gather specifications from FCC. Luis A. Manzano-Bahamonde 939-***-**** Page 2 of 2

• Performed troubleshooting to reduce Anti Money Laundering alerts from 340,000 to 60,000.

• Created Test Scripts for testing phase and canalized defects to respective vendors. Senior Analyst, Inventory Management/ Demand Planner Cardinal Health (October 2018 – March 2019)

• Managed 50 external supplier accounts for Medical Devices products, to distribute products directly to customers.

• Reached 99.6 % of service level of products that were ordered and dispatched by the distribution center.

• Developed an overstock report to monitor the inventory increases and decreases in a monthly basis and identify action items.

• In charged of the S&OP process for 4 different segments of the medical device business, alongside with the Marketing/Sales teams to develop sales forecasts & compare them with the company’s actual sales.

• Implemented S&OP tool for syringes & needles products classification.

• Provided inventory availability status to the different transactional areas of the products ordered by customers.

• Held meetings with the sales team to identify slow moving products & overstock products to develop special offers and reduce $250K of inventory value as part of the rationalization project.

• Analyzed & established products prices in ERP & Score planning systems. Global Supply Chain Planning Analyst

ER Pharma (Providing Services for: Ethicon, LLC) (August 2016 – August 2018)

• Managed of the distribution of the Ethicon Products to the regions of Latin America and Asia Pacific.

• Implemented the Global Order Management Tool to reduce the deployment process time by 75%.

• Provided daily inventory reports, demand consumption, forecast, average weekly demand and work in process.

• Provided Available to Promise (ATP) for critical backorder codes and when there are going to be available for the customer.

• Participated in Backorder meetings to provide details of the shipments and priorities.

• Monitored and tracked open orders to ensure that customers received their products.

• Provided backorder projections for critical codes to mitigate and avoid customer services issues with clients.

Site Services Business Excellence Engineering COOP Janssen-Ortho, LLC, Pharmaceutical Companies of Johnson & Johnson (January 2014 – December 2014)

• Performed a time and capacity study as part of Lean Manufacturing Laboratory Plan for 2014.

• Identified opportunity areas, the required resources to perform different test methods for solids & semi solids finished products and idle times that could maximize the operational process by 44%.

• Lean Yellow Belt Certified by identifying a cost avoidance of $37k annually.

• Identified Continuous Improvement Projects that improved 30% of the main operations.

• Achieved highest level for the Lean Maturity Assessment by developing the VSM Program. EDUCATION

University of Puerto Rico-Mayagüez, Mayagüez, Puerto Rico Bachelor of Science in Industrial Engineering

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