MITALI MISHRA
**** ***** ******, *** ****, Mississauga, Ontario L4Y 2N5 • 647-***-**** • ******************@*****.*** Professional Summary
Well-organized Human Resources professional bringing 5.5 years of superior performance in fast-paced HR environments. Communicative and decisive with focus on improving and retaining efficiency in HR administration and recruiting. In-depth knowledge of HCM solution Workday, CRM solution Salesforce, Agile people framework (APF) and QuickBooks for Accounts. Skills
• Recruitment, orientation and onborading
• HR policies
• Customer and client relations
• Administrative support
• Organization, planning and staff management
• Accounts payable and receivable
Work History
Human Resources Assistant, 09/2019 to 05/2020
FedEx – Mississauga, Canada
• Managed applicant pool using Applicant Tracking Module in Workday.
• Performed data sharing (Export/Import) allowing users to integrate with Workday by implementing enterprise integration builder (EIB).
• Configured Workday HCM, Time Tracking and Absence business processes including validation rules, calculated fields and other components.
• Based on the job descriptions for various positions search candidates from Workday and developed questionnaire for prospective candidates.
• Communicated with potential hires for assessment and provide clarity on scope of work, responsibilities, compensation and policies.
• Orientations and Onboarding activities.
• Maintained records on department specific recruiting activities via detailed metrics and reporting in an in-house ATS.
Human Resources Recruiter, 06/2019 to 09/2019
Zone Employment – Mississauga, Canada
• Prepared job descriptions for various positions for clients and developed questionnaire for prospective candidates.
• Design and maintain job postings on various job portals.
• Communicated with potential hires for assessment and provide clarity on expected tasks, compensation and policies.
• Delivered timely staffing solutions to help clients to meet delivery deadlines.
• Maintained records on department specific recruiting activities via detailed metrics and reporting. Human Resources Administrative Assistant, 01/2018 to 05/2019 Infinity Wealth Solution Inc – Mississauga, Canada
• Recruited and screened qualified potential employees.
• Assisted with on-boarding process of 3 new hires in 2019.
• Performed various administrative functions, including filing paperwork, sorting and delivering mail, managing office inventory, scheduling office meetings and client appointments.
• Developed and updated spreadsheets and salesforce databases to track, analyse and report on customer data.
• Coordinated bookkeeping activities in QuickBooks, including invoicing and accounts payable. Human Resources Administrative Assistant, 08/2016 to 09/2017 Techwagon Solutions Pvt Ltd. – Kolkata, India
• Recruited and screened qualified potential employees
• Assisted with on-boarding process of new hires
• Managed employee exit interviews and paperwork
• Created PowerPoint presentations for team building activities
• Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
• Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
• Prepared monthly, weekly and daily logs using Microsoft Office Suite Recruitment Specialist, 07/2010 to 09/2012
2COMS Consulting Pvt. Ltd. – Kolkata, India
• Screened all applicants based on qualifications and background to meet and exceed rigorous standards.
• Communicated with potential hires to provide clarity on expected tasks, compensation and policies.
• Hired employees and initiated new hire paperwork process.
• Planned and launched large-scale events for mass recruitment.
• Delivered timely staffing solutions to help clients to meet product delivery deadlines
• Maintained records on department specific recruiting activities via detailed metrics and reporting Education
MBA: Human Resources Management, 06/2010
Rourkela Institute of Management Studies - India
(WES assessed)
Certifications
• People Analytics – In Progress
• Workday HCM
• Agile People Ops Framework
• Certified Recruitment Professional
• Workshop on QuickBooks
• ELT Bridge-to-Work Program, Mississauga, Ontario
• Worker Health & Safety Awareness in 4 Steps, Min. of Labour Ontario Additional Information
• Seminar on Marketing and Strategic Management, India
• Summer Training on Labour relations and dispute management