Marketing Management
Resume:
Dr. Samrena
Jabeen
SUMMARY
A highly educated with more than 11 years’ experience in university teaching; has received recognitions in the field of Business Marketing and other management courses; has demonstrated a commitment to excellence in teaching methods; has PhD in Business and Marketing and has attended conferences; possesses excellence in teaching and research. ACADEMICS
PhD (Management) 2018
Universiti Teknologi Malaysia (UTM)
Thesis on “Effect of retail service quality on switching intention among hypermarket customers” Master in Business Administration (MBA)
Preston Institute of Management and Sciences 2006 – 2008 Bachelor in Business Administration (BBA)
Preston Institute of Management and Sciences 2002 - 2006 Diploma in computer Sciences
Scholar College of Computer & Sciences 1994 - 1995 Publications
Jabeen, S. Hamid, A. B., Saif ur Rahman (2015), Switching Intentions: A Case of Saudi Arabian Hypermarkets, International Journal of Economics And Financial Issues. Vol (5), Pgs (215-222).
Jabeen, S. Hamid, A. B., Saif ur Rahman (2015). Moderating effect of price discounts on switching intentions of satisfied customers. International Journal of Business and Management Study, Volume 2, issue1.
Esmaeili, H. K., Meisam Karami, M., Jabeen, S, Siddique,M., Saif-Ur Rehman Khan, (2014),The investigation on democratic leadership effect on job satisfaction. The International journal of Business and Management Study, Vol: 1, Issue 2.
Rasli, A. M., Khan, S. R., Malekifar, S., & Jabeen, S (2013) Factors Affecting Entrepreneurial Intention Among Graduate Students of Universiti Teknologi Malaysia. International Journal of Business and Social Science, 4(2), 182-188.
Book Jabeen, S., & Hamid, A. B. A. (2019). Customers Switching Intentions Behavior in Retail Publishing Publication Hypermarket Kingdom of Saudi Arabia. Patridge Singapore. Chapter Morteza Ghobakhloo, Tang Sai Hong and Samrena Jabeen (2015). IT resources, higher order Publication organizational capabilities, and business performance: IT and business performance, Encyclopedia of Information Science and Technology, IGI Global, Third Edition (pp. 4129-4139). Conferences Samrena Jabeen, 2014. Implementation of RSQS: Determinants of switching intentions of satisfied and loyal customers. 2nd WCIT 2014 - World Conference on Islamic Thought
& Civilization Theme, Ipoh, Malaysia.
Samrena Jabeen, 2014. Moderating effect of price discounts on switching intentions of Satisfied customers, Second International Conference on Advances in Social Science, Economics and Management Study, University of Birmingham, UK. Attended Tara Conference in Bahrain in 2007
Nationality : Pakistani
Gender : Female
Email : *.*******@*****.***
CPR Bahrain : 660245833
Iqama Saudi Arabia: 215*******
Mobile No : 009**-*********
Current Residence : Saudi Arabia
Adhoc Reviewer International Journal of Marketing and Sales Education (IJMSE) IGI Global
Sep 2019 Onwards
Training Courses
Structural Equation Modelling course (SEM) using SPSS and AMOS software
Internal Verifier Training by City & Guilds of London Institute
Scientific Evaluation of Research for Scholarly Journals by Emerald Publishers, UK
Digital Marketing from iQualify UK
Freelancing from AdTech, Pakistan
SEO from AdTech, Pakistan
Enrolled in Entrepreneurship in Emerging Economies from Harvard University, USA
Enrolled in Word Press from DigiSkills, Pakistan
Enrolled in Business Analytics from Dice Analytics, Pakistan Membership 3 Years membership of Universal Association of Arts and Management Professionals EXPERIENCE
From Sep 2019 Onwards
Position Vocational Business Faculty
Employer The Oxford Partnership College of Excellence (Saudi Arabia) RESPONSIBILITIES
Curriculum development for Diploma Business Program
Designing scheme of works
Internal verification of assignment for quality assurance
Took active part in planning & preparing students for work skills and on the job training
Worked as an assessor & internal verifier for Diploma Business Program
Supported management in preparing students for CBT and Capstone exams From Sep 2017 – April 2019
Position Vocational Business Faculty
Employer Interserve Learning & Employment International (Saudi Arabia) RESPONSIBILITIES
Curriculum development for Diploma Business Program
Writing assignment brief
Designing scheme of works
Internal verification of assignment for quality assurance
Took active part in planning & preparing students for work skills and on the job training
Worked as an assessor & internal verifier for Diploma Business Program
Supported management in preparing students for CBT and Capstone exams From Sep 2016 till present
Position Consultant (Part Timer)
Employer Cambridge Institute of Learning (Saudi Arabia) RESPONSIBILITIES
Recruiting, supervising and assisting faculty in the conduct of their duties.
Planning the programs from start to completion involving deadlines, milestones and processes.
Corresponding and dealing with UK awarding bodies OTHM and Cambridge Training College Britain.
Developing educational process and policies to meet curriculum goals. From Sep 2015 – 2017
Position Lecturer for BBA Program (Part Timer)
Employer Imam Abdulrahman Bin Faisal University (Saudi Arabia) COURSES TAUGHT
Knowledge Management
Global Business
Consumer Behavior
Management Information System
RESPONSIBILITIES
Preparing Exams, Assignments, Case studies and Projects for students’ assessments.
Assessing students’ course work and material.
Providing mentoring, advice and support to students on a personal level.
Managing students by providing guidance and feedback to help them strengthen their skills and knowledge base.
Actively leading class discussions and encouraging debate. From May 2015 - 2017
Position Academic & Examination Officer
Employer Geneva Business School, (Saudi Arabia)
RESPONSIBILITIES
Managed and counseled students by providing guidance and feedback to help them strengthen their skills and knowledge base.
Controlled exam section by preparing grading rubrics and scrutinizing awarded grades. From 2010 -2015
Position Lecturer for BBA Program (Full Timer)
Employer Arab Open University (Saudi Arabia)
COURSES TAUGHT
Professional communication skills for business studies
Small Business management
Understanding Business Functions
Consumer Behavior
An Introduction to Business Studies
Business Functions in Context I & II
Managing Complexity
WORKED AS COURSE COORDINATOR
As Course coordinator for below courses took active part in planning and coordinating the courses throughout different Branches of AOU in Saudi Arabia
Small Business Management (Elective course)
An Introduction to Business Studies (Core Course)
Understanding Business Functions (Core Course)
Business Functions in Context I & II (Core Course) RESPONSIBILITIES AS COURSE COORDINATOR
Coordinated with lecturers in Jeddah, Ahsa, Dammam, Madina and Riyadh.
Responsible for meeting deadlines and getting tasks done by all the lecturers.
Resolved students issues
Prepared monthly reports for senior managers.
Assessing students’ course work and material.
Assessing lecturers tasks
WORKED AS ACTING BUSINESS COORDINATOR
Responsible for all academic and administration tasks related to AOU Dammam branch From 2008 -2010
Position Lecturer for BBA Program
Employer Indian Academy (Alagappa University) (Saudi Arabia) COURSES TAUGHT
Marketing Management
Human Resource Management
Business Communication
Business Environment
Managed Conducted internship for BBA students in the area of Finance and Human Resources in Internship Nesma Group, Alkhobar, Saudi Arabia.
Appreciation Received from Arab Open University
Letter Received from Interserve Learning & Employment REFERENCES
Prof. Dr. Hassan Hajhoj
Faculty of Business
King Faisal University
*********@*****.***
Prof. Dr. Syed Arshad
Faculty of MIS
Imam Abdulrahman Bin Faisal University
******@***.***.**
Farhat Shireen
Curriculum Lead
Interserve Learning & Employment
******.*******@*****.***
Ms. Manal AlGhamdi
Faculty of Business
Female Business Coordinator
Arab Open University
*******@******.***.**
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