Employee Relations Manager

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AKINAJO, AKINYEMI AKINWALE

PERSONAL INFORMATION

Address: Plot 3, Oni Street, Iju Ajuwon Lagos state, Nigeria. Telephone: 080-****-****, 080-****-****, 081-****-****, 081******** Email: ***********@*****.***

Sex: Male

Marital Status: Married

Date of Birth:

st

1 May, 1981

SUMMARY

A human resources professional and natural leader with a proven track record for delivery on set goals with practical understanding of business needs. Highly effective at incorporating creative leadership skills to achieve business objectives. Direct projects that improve efficiency while meeting deadlines and budget requirement HIGHLIGHTS

Hiring and Retention, Training and Development, Organizational Development, Compensation and Benefit Administration, Employee Relation and Engagements, Labour Agreement, Regulatory compliance, Exceptional Leadership skills, Change Management, Conflict Resolution, Strategy and Policy Creation, Exceptional Interpersonal skills and Innovative. ACCOMPLISHMENT

● Reduced employee turnover by 30% through implementation of new incentive program and bonus structure.

● Stayed under budget for the entire stipulated 8 months of rigorous hiring and training of new employees, for a recently opened office locations.

● Successfully managed a human resource training program for 5 offshore offices, within the specified time of 6 months.

● Identified a series of employment related legal issues, and ensured compliance with legal standards and procedures.

● Cut costs by 65% within the human resource department, by suggesting alternative methods of reaching out to prospective employees.

● Streamlined departmental operations, bringing onboard a team which was expert in handling operational issues.

● Surpassed company goals for handling problematic HR issues, resulting in being awarded Employee of the Year award.

● Increased employee motivation and subsequent work prowess, by suggesting increment in bonuses and benefits

● Led a company-wide culture change process resulting in a shift in competitive mindset from regulatory to non-regulatory.

● Initiated revision of outdated employee handbook and developed 15 HR policies and procedures.

● Re-engineered HR organization: streamlined infrastructure and transitioned operations to shared services center in Nigeria.

● Driving setup of an HR organization for supporting business growth across Nigeria (growing from 200 to 550 employees over three years).

WORK EXPERIENCE

July 2019- Till Date Bourbon Offshore

Deputy, Human Resources Manager

● Develop policy and direct and coordinate human resources activities, such as employment, compensation, labour relations, benefits, training, and employee services.

● Analyze wage and salary reports and data to determine competitive compensation plan.

● Write directives advising department managers of Company policy regarding equal employment opportunities, compensation, and employee benefits.

● Consult legal counsel to ensure that policies comply with federal and state law.

● Develop and maintain a human resources system that meets top management information needs.

● Oversee the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization.

● Identify legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance. Studies legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.

● Write and deliver presentations to corporate officers or government officials regarding human resources policies and practices.

● Recruit, interview, test, and select employees to fill vacant positions.

● Plan and conduct new employee orientation to foster positive attitude toward Company goals.

● Keep records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting.

● Coordinate management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment.

● Advise management in appropriate resolution of employee relations issues. 2

● Respond to inquiries regarding policies, procedures, and programs.

● Administer performance review program to ensure effectiveness, compliance, and equity within organization. Administers salary administration program to ensure compliance and equity within organization.

● Administer benefits programs such as life, health, and dental insurance, pension plans, vacation, sick leave, leave of absence, and employee assistance.

● Investigate accidents and prepare reports for insurance carrier.

● Coordinate Safety Committee meetings and act as Safety Director.

● Conduct wage surveys within labour market to determine competitive wage rate.

● Prepare budget of human resources operations.

● Prepare employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.

● Prepare reports and recommend procedures to reduce absenteeism and turnover.

● Represent organization at personnel-related hearings and investigations.

● Contract with outside suppliers to provide employee services, such as temporary employees, search firms, or relocation services.

October 2017- Till Date eHealth Africa Systems( Nigeria, Sierra leone,Liberia, Germany and USA) Associate Manager, Human Resources Generalist (Global Role)

● Administers various human resources plans and procedures in the functional areas of employee relations, human resources information systems, training, recruitment, compensation and other programs as assigned.

● Ensure compliance with employment laws and regulations.

● Maintain and ensures security of all employee records.

● Maintain compliance with national, state and company regulations and policies concerning employment and recordkeeping.

● Administer employment activities and employee relations, including serving as the point of contact for employees and managers to discuss ER issues and develop strategies to resolve problems.

● Ensure consistent interpretation and implementation of policies and procedures and provides HR insight and coaching to managers and employees, involving the HR Manager as needed.

● Carries out investigations. Conducts employee exit interviews. Works on various employee relations projects.

● Coordinate the Performance Management Program with business units and employees for 30/60/90 day appraisals.

● Attend performance appraisal meetings with employees and business unit leaders.

● Maintain and processes accurate employee information on computerized Human Resources Information Systems (HRIS).

● Analyses, implements and maintains the HRIS system including security and upgrades. Serves as the liaison for HRIS users and provides training to staff on the HRIS system. Prepares a variety of reports and statistical summaries on employee information.

● Provide regularly scheduled and as needed New Employee Orientation training and works with business units to provide an excellence focused experience for new employees.

● Recommend and provides training. Assists with preparation of multimedia training materials and delivers those materials in a classroom or work environment.

● Assist Recruiter with recruiting, testing, interviewing and reviewing the qualifications of prospective employees, either recommending, rejecting or referring applicants possessing satisfactory qualifications to hiring managers for further consideration.

● Check references of candidates or evaluates reference checks performed by subordinates. May be authorized to make an offer of employment.

● Assists with annual update of the organization’s compensation plan; rewrites job descriptions as necessary; reviews and analyzes salary surveys

October 2014- October 2017 Lekki Gardens Estates Limited (Lagos, Abuja, Port Harcourt and Ogun) Head, Human Resources Department

● Provide strategic leadership and expertise for the management of the overall Human Capital and Resources business for the Company, including assessing the current systems and processes in place already and making appropriate changes.

● Provide HR leadership and Drive strategic and operational level HR related planning including Labor Relations, Recruiting & Staffing, Compensation & Benefits, Leadership Coaching, Employee Development and Performance Management.

● Ensure/Maintain all HR processes & records relative to local statutory requirements while providing guidance and leadership to the business regarding regulatory interpretation and compliance.

● Implement appropriate communication tools and systems to ensure effective flow of information including employee opinion surveys, leadership communications, etc. This must be done on a constant basis

● Develop appropriate workforce plans (e.g. Employee Handbook etc.) in support of key business needs and develop/implement appropriate change management plans as required.

● To effectively utilize Training as a tool for strategic planning, skills development, competitive advantage and employee motivation.

3

● To initiate and facilitate the annual Performance Assessment and Career Development System(PACDS) in all departments to ensure merit driven and high performance organization.

● To design and implement a Compensation & Benefits (C&B) systems geared to competitive remuneration and pay for performance

● To administer Payroll flawlessly in compliance with Company guidelines and pay for performance program as designed during the annual Performance Assessment and Career Development review

● To administer the benefits program in accordance with Company policy in the following areas as may be appropriate; Monetization of utilities, Company car, Loan administration

● Full execution of the recruitment process including: Creating job profiles/ description

● Manage the posting of job vacancies using the best approved performing recruitment channels.

● Consistently seek to find potential talent and develop a pool of internal and external talent.

● Monitor the job market and prepare analyses and summaries of the main job market movements.

● Prepare the yearly recruitment plan and the budget based on the various department needs and make a recommendation to the Managing Director.

● Ensure that all sensitive records are kept confidential (salary ranges, offers, some job roles, contracts of employments etc.). February 2011- September 2014 Globacom Limited (Nigeria, Ghana, Rep. of Benin, Cote D’ Ivoire) Organizational Development Senior Specialist, (Human Resources Department)

● Assist with the facilitation, planning, and coordination of various HR initiatives in various West African Countries and also for Indian and South African Expatriates.

● Serves on multi-jurisdictional/disciplinary committees in designing new or amending current programs and creating or promoting innovative solutions. Management).

● Assists in the design, development, coordination, implementation, delivery and evaluation training programs that support organization objectives and are aligned with the organizations’ business plan.

● Maintain Job Description catalogue and assist Line manager in the reviewing Job Descriptions.

● Assist with reports of internal Recruitment processes and also transfer reports in all Countries of Operation.

● Assist with the recruitment process for African Expatriates and Indian Expatriates.

● Responsible for sourcing for suitable candidates for available positions and ensuring all recruitment policies, procedures and techniques are adhered to.

● Maintains an active and organized database of applicants for various positions.

● Develop an effective and merit driven Performance Appraisal System for all staff.

● Liaise with line Managers to clearly establish Job Descriptions, expectations and measurable parameters for assessment.

● Maintain proper documentation of all performance review processes.

● Make recommendations to the HR Manager Resourcing on issues relating to promotions, counselling, rotation and transfer of staff in all Countries of Operation.

● Ensure that staff confirmation is handled according to Labour Laws of their Country.

● Develop performance related incentives for all staff.

● Provide quarterly survey of remuneration for competitiveness through environmental scan.

● Managing and constantly updating employee database.

● Provide inputs/ support on all disciplinary issues.

● Work on internal resourcing (Adverts, Interviews and Staff Movement within the company).

● Process staff transfers and related issues.

December 2009- January 2011 Globacom Limited (Nigeria, Ghana, Rep. of Benin, Cote D’ Ivoire) Training and Development Specialist, (Customer Care Department)

● Training of new employees on the company’s Product and Services in all Countries of Operation.

● Training of old employees on Various Refresher Courses.

● Identifying the training needs available and bridging the gap of performance.

● Coordinate and assist with facilitating training and learning intervention programs for the company in all Countries of Operation.

● Provide assistance with the development training manuals, guides, appropriate instructional methods and evaluation procedures.

● Develop and maintain external network of credible learning & development providers.

● Analysing Results from the Quality Assessment Unit.

● Analysing the individual key Performance index.

● Identifying Ways in which the customers could be well treated.

● Coordinates the processing of all program invoices and payments to third party vendors. 4

September 2009-December 2009 British Gas Group (Alpha Mead Facilities) Facility Management Administrator, (Human Resources General Services).

● Creation of purchase request through SAP applications.

● Purchase of materials needed by staffs.

● Supervising general services of both residential and official apartment.

● Uphold and Enforce all HSE rules and regulations.

● Payment and Tracking of all utility bills.

● Meeting room bookings.

● Raising and Processing of cash advance forms.

● Contract Administration-Maintain copies of all leases & contracts.

● Responsible for the administration, documentation, processing, of all approved training programs in line with the appropriate budget.

● Coordinates all vendor related interfaces and liaises with other relevant regulatory authorities/agencies like ITF. November 2008 -August 2009 People Prime and People Temp Consulting Hr Database Analyst (Consultancy)

● Inputting of data through mind quest software into the organizations database.

● Analysing the database for appropriate staffs for the organisation.

● Arrange interview venue and handle logistics and transport claims for candidates attending interviews.

● Answer enquiries related to applications, tests dates, test results interview dates and interview results.

● Prepare invitation letters for tests and interviews.

● Assist in conducting credentials’ verification of new employees and in producing verification reports for user departments.

● Organizing orientation and confirmation process validation for new employees.

● Provide administrative support for periodic unit planning and budgeting activities.

● Organizing orientation and confirmation process validation for new employees.

● Screens applicants for basic compliance with position qualifications, summarizes CVs for easier evaluation by various clients. 15th October 2007 – 14th October 2008 Olabisi Onabanjo University National Youth Corps Service( Graduate Assistant)

● Lecturing of Students in various Course and studio work.

● Assisting of lecturers in the various Administrative works.

● Setting of Examination Questions and Marking of Examination Scripts.

● Recording of Examination and Mid Semester Test.

● Assisting of lecturers in research information.

● Played an active role during the accreditation by NUC and TOPREC respectively.

● Served as a guidance and career counselor to students. May 2005 – December 2007 Halliburton Energy Services Nigeria Limited. Human Resources Associates

Industrial Attachment

Duties include:

● Working in the Human Resource Development Department.

● Updating the training history of staffs.

● Helping out of staffs with the Internet Learning method (I Learn).

● Working with the staffs on the preparation of personnel performance result (PPR).

● Taking stock and making order for the training material used by the staff.

● Responsible for the administration, documentation, processing, of all approved training programs in line with the appropriate budget.

● Coordinates all vendor related interfaces and liaises with other relevant regulatory authorities/agencies like ITF.

● Coordinates the processing of all program invoices and payments to third party vendors.

● Oversees the successful organization of all local training programs including in-plants and off-location programs

● Providing administrative support for all initiatives relating to training.

● Organizing orientation and confirmation process validation for new employees. ACADEMIC QUALIFICATION

2010-2013 Obafemi Awolowo University- MBA (General Management) (Passed) 2010-2013 University of Lagos –MILR (Human Resources Management) (Passed) 2000 – 2006 Obafemi Awolowo University - BSc Urban and Regional Planning(Second Class Upper) 1993-1999 Lagos Africa Church Grammar Schools - Senior Secondary School Certificate 1984-1992 Ifako International Nursery and Primary School- First School Leaving Certificate 5

PROFESSIONAL QUALIFICATION

Nigeria Institute of Management, Chartered (NIMN) - Chartered Member Chartered Institute of Personnel Management, Nigeria (CIPMN) –Member (Reg Number 23095) PERSONAL INTERESTS

Mentoring, Travelling, Reading, listening to music, watching documentaries and movies Strength:

Good writing and computer skills, Excellent Communication, Negotiation skills and interpersonal skills, Good team player and inherent leadership qualities, Unparalleled drive for self-development and driving others to teamwork, Creative mind and hand

(innovative), Interested in Learning New things always. REFERENCES

Mr. Olusegun Ibitowa Mr. Femi Kolawole Mrs. Grace Yomi-Balogun Globacom Nigeria Limited Globacom Nigeria Limited. Unity Bank PLC Human Resources Dept. Human Resources Dept Internal Audit 080******** 080******** 080********

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